Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The goods were picked up Monday around 4pm in Cumbria, and delivered at 2.30pm to London with no problems, paper work was emailed and easy to understand and use. First class service and reasonable too”

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Posted 12 years ago

“It is nice to find at last a company who arrange a courier for a particular day and they turn up on that day and deliver in stated time slot. Have used many times and not let me down once! Give them a try.”

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Posted 12 years ago

“Booking the courier was fine and cheaper than major competitor. I didn't have to use customer service so I can't comment on support if things go wrong.”

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Posted 12 years ago

“From beginning to end the service was spot on. I was able to choose a small window of time for collection, without having to stay in all day. Collection was within that window of time chosen, the tracking system was excellent, and the speed of delivery was second to none. The SMS text message service confirming delivery is also a good idea. Would definitely use again and highly recommended.”

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Posted 12 years ago

“5 stars: Perfect ? no reservations, I would recommend this company to anyone.”

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Posted 12 years ago

“I have used Interparcel intermittently over an extended period of time. I have always been impressed with the speed and efficiency of the service selected (UPS). The ordering process is really easy, the labels are easy to print and when I have needed assistance, I have been able to phone and get a quick, helpful answer. Last but by no means least, my parcels have always been collected as arranged and delivered quickly and safely.”

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Posted 12 years ago

“I'M VERY HAPPY.”

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Posted 12 years ago

“The package was collected promptly and i recieved a text as soon as it was delivered. i would definitely use again.”

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Posted 12 years ago

“If you are needing a totally reliable cost -effective Logistics company then stop looking. right now. I have already found them. Interparcel are my ONLY choice. They have a service to cater for almost every businesses delivery or collection needs. With a range of services and prices to suit your needs there is no need to look anywhere else. Interparcel use a range of well known couriers with a proven track record to distribute and collect your goods from anywhere to anywhere. So as far as I am concerned Interparcel take the concern of transporting my goods off my shoulders and give me peace of mind knowing my goods will be safely delivered on time at very competitive rates. You can't ask for any more than that can you ?”

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Posted 11 years ago

“The delivery came as ordered and on time.”

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Posted 11 years ago

“I was able to take my parcel to a shop near work and drop it off. The company received it in good time without any hitches or problems. It was also the cheapest option for me. Would use them again.”

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Posted 11 years ago

“Parcel sent to address in Bristol order no 9526871. Was returned with the ony explanation-- failed to deliver-- why not say the reason why it was not delivered.Then I could do somthing before sending it again. Was the reason nobody to sign for it, or house does not exist. etc,etc. Reasons most important surly you can see this. I am really fed up about this returned parcel. IF Eldridge tel; 0179723 0725”

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Posted 11 years ago

“Great idea, slick website. Top marks !”

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Posted 11 years ago

“spot on everytime”

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Posted 11 years ago

“I began using Interparcel a few years ago no the recommendation of a friend. I have found them to be reliable, efficient and fairly priced. I will continue to use Interparcel and always recommend them to family and friends.”

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Posted 11 years ago

“Very quick very easy and a competitive price to boot.”

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Posted 11 years ago

“traceable all the way / efficient and safe -100% recommended to all”

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Posted 11 years ago

“I use interparcel UK to arrange delivery of packages to my customers worldwide and I have always found their service to be excellent.”

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Posted 11 years ago

“an easy and cheap way of sending parcels half the price of parcelforce sending via parcelforce ......SIMPLES”

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Posted 11 years ago

“Polite courier, extremely helpful, picked up on requested day.”

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Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews