Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello I am very happy with your service but not being given an account is a massive hassle all needs to be put on a credit card and claimed back. Also my employees can?t use you if I and my credit card are out of the office”

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Posted 56 years ago

“easy company to deal with, accurate quote, no hidden extras 'does exactly what it says on the box'”

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Posted 56 years ago

“I like the clarity and speed of the quote. I have had collections within minutes of placing orders, and the system works well. Any small problems have always been quick to correct.”

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Posted 56 years ago

“Having used the courier linked to Ebay, with disasterous results, I decided to give Interparcel a go. The website is very user friendly. The prices are competetive with available choices of service. Documentation is clearly marked and easily printed at home. I was impressed that my parcel was instantly insured up to a higher level than other couriers. Collection was as promised and delivery was spot on. I have used twice and WILL use again. Thank you Interparcel.”

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Posted 56 years ago

“reliable and quick much easier and cheaper than the post office..”

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Posted 56 years ago

“Organised online with a selection of pickup times. It got delivered on time. What better service can one ask for?”

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Posted 56 years ago

“First time experience with interparcel but will definatley use again when required.”

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Posted 56 years ago

“I used these folks for some time now and never been disappointed regardless of which carrier I have chosen. All services are signed & tracked included in the basic cost and the only problem I have ever had is having had to wait sometimes for 24-48 hours for pickup using the cheapest carrier instead of the quoted next day pickup. But I know well that's just how the local guy is and not a reflection on the service as a whole.”

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Posted 56 years ago

“Better than Post Office. Cheaper and quicker with big advantage that parcels are collected and delivered to the door.”

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Posted 56 years ago

“Really Excellent Service and good value!”

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Posted 56 years ago

“Easy to book online, very good prices for europe and rest of world deliveries, plenty of options from next day to 5 day services. Easy to speak to someone as well if you have a query.”

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Posted 56 years ago

“Very good all round”

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Posted 56 years ago

“Great company!”

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Posted 56 years ago

“I sent a parcel to my twin sister in Canada, the items were quite urgent and I was concerned they wouldn't arrive in time. No such worries the goods were delivered within 3 days the only problem was my sister wasn't home, but that wasn't Interparcels fault - we hadn't expected them so promptly! They made an arrangement to re-deliver and goods arrived as promised. They were also the best price I had quoted so win, win all the way. I will cetainly use them again and, in fact, have some items to be delivered to England so I'll be in touch.”

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Posted 56 years ago

“excellemt service at varied affordable price. You can choose the courier of your choice with various options.”

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Posted 56 years ago

“I think this is a great concept and, since finding it, have not used anything else.”

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Posted 56 years ago

“My experience of Interparcel is that it provides a quick, efficient and convenient service, at a reasonable cost.”

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Posted 56 years ago

“I would recommend interparcel to anyone looking for trustworthy service”

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Posted 56 years ago

“We have used Interparcel for over a year now and have found the rates to be very reasonable and the choice of level of service in terms of delivery times to be good ( depending on which carrier is allocated the collection / delivery). Collections are always made within the timeframe advised and so far, delivery has been without any problems. Let's hope it continues that way. Perhaps the only gripe is the additional insurance cover costs which could be a bit lower in my opinion.”

Helpful Report

Posted 56 years ago

“Needed to return a purchase to a music store, they wanted a ridiculous amount of money to use their own courier so I googled and found this company. I'm not used to using this sort of service as I've only ever used Royal Mail but the process was dead easy and was totally done via the web. Instructions were clear and the courier turned up at my door on the day I chose. The item was delivered quickly, much quicker than the music store refunding my money which they still haven't done yet!”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews