Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,936 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The title says it all.”

Helpful Report

Posted 56 years ago

“A great service and very reasonably cost”

Helpful Report

Posted 56 years ago

“Good prices and good technical support built into your order made it a straight forward process. Having placed the order I wanted to change something and so phoned technical support. They were very efficient and helpful. In summary, a very good experience.”

Helpful Report

Posted 56 years ago

“Currently have an issue with label for TNT collection which seems to be unavailable to print”

Helpful Report

Posted 56 years ago

“Excellent service”

Helpful Report

Posted 56 years ago

“Easy to use delivery alternative - Local to You”

Helpful Report

Posted 56 years ago

“I was using royalmail and after too many list parcels I switched better by far”

Helpful Report

Posted 56 years ago

“good thanks .”

Helpful Report

Posted 56 years ago

“I have no complaints only praise - a fantastic service at an affordable price.”

Helpful Report

Posted 56 years ago

“I have been using Interparcel for a number of years as send large items sometimes through Ebay. Very easy to use and cheapest prices I have found. Never had any problems with them always deliver and pick up on time and parcels always arrive safely. Would highly recommend”

Helpful Report

Posted 56 years ago

“Easy to book and delivery was next day as promised.”

Helpful Report

Posted 56 years ago

“Never had a problem with Interparcel. Reliable and very competitive prices. Good choice of couriers and services. Dealing direct I've paid more only to be let down, Interparcel have never failed me. ,”

Helpful Report

Posted 56 years ago

“a good cheap , but reliable service well worth using for savings over PO”

Helpful Report

Posted 56 years ago

“No fuss, great price, friendly service AND my parcel got to the destination earlier than expected.”

Helpful Report

Posted 56 years ago

“Interparcel is reliable and well priced, and offers that which other parcel website do not. e.g parcel 2 go”

Helpful Report

Posted 56 years ago

“Great service, even faster delivery to my customer in Germany than I could have expected. I have had problems with others, such as damage, but no problems at all with Interparcel. Perfect, will use again! Many thanks!”

Helpful Report

Posted 56 years ago

“On the whole constant excellent service provided.Some little niggles with the address book not recognising my own address which is in the contact list for the last 5 years.Also customer addresses in address book not being recognised because I have not left a space in the postcode,where before they have always been ok.When signing in, "Remember Me" option ticked but never loads when entered.Otherwise OK.”

Helpful Report

Posted 56 years ago

“They are brilliant so simple and easy no travelling no queing no hassel just place your order and it`s done and whats more so reasonable ! The only thing i would like is to be able to register a card so that you dont have to fill all your details in every time , I know theres a facility to pre pay but hang on put your money out before you spend it ! Dor dont think so !”

Helpful Report

Posted 56 years ago

“I have been an interparcel customer now for over 3 years and have always been satisfied with their honest & relaible service. Considering all the logistical complications that could arise - very little does and on the odd occasion I have had to ask for a problem to be resolved it is normally rectified very quickly. Well done Interparcel ! I will continue to use you and recommend you to friends, family & professional contacts - all the best!”

Helpful Report

Posted 56 years ago

“I have used Interparcel several times now .. they are easy to use, excellent value and have been very reliable. Quick and friendly service. Web site easy to navigate . Highly recommend.”

Helpful Report

Posted 56 years ago

Interparcel is rated 4.5 based on 9,936 reviews