Interparcel Reviews

4.5 Rating 9,901 Reviews
54 %
of reviewers recommend Interparcel
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About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

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Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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avoid at your peril.
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Posted 1 year ago
Probably the worst service I've ever experienced from a courier, you know when you book a courier for a specific day, you stay at home all day, and they just don't turn up. And then they tell you that it wasn't guaranteed for that day... And they treat you like you're the psycho for objecting. I would recommend not to use them at all. There must be a better option, literally any other option is better.
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Posted 1 year ago
Easy to negotiate website. Straightforward booking service. Courier played its part. Parcel to Los Angeles delivered in 2 days. Totally professional and wholly satisfactory
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Posted 1 year ago
Parcel arrived in perfect condition and on time, great service , would def use company again
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Posted 1 year ago
Great service and helpful customer service, thank you
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Posted 1 year ago
At the delivery end, the parcel was left in the pouring rain, unsigned for. Totally ruined
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Posted 1 year ago
Efficient, timely, reasonable prices. Well done!
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Posted 1 year ago
Excellent easy to use website and great prices
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Posted 1 year ago
Big parcel delivered safe to its destination in EU country, very good price for weight and volume. Also, great I could track it. I would recommend :).
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Posted 1 year ago
People with a bit of intelligence :) Put my parcel in a safe place, instead of taking it back to a distribution centre,and me having to drive al lover the place to find it!
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Posted 1 year ago
Used for the first time a few weeks ago. Way better than the last parcel comparison site I've been using! Easy send and quick delivery, UK to Europe.
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Posted 1 year ago
Received fast and safely!
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Posted 1 year ago
We never got past the starting line !!! They happily took our almost $500 but here we are, this is the THIRD DAY and the package has not been picked up ! This after numerous phone calls where the office voicemail states that the offices are closed and to call back after 9am ..... I gave up at 11am when still had to listen to the same message !! Sent a e-mail to the Australian "Contact Us" address, they did respond but still ...... NO PICK-UP !!!
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Posted 1 year ago
Parcel got lost and after 4 weeks interparcel confirmed in writing that it was noe officially lost .as a result the buyer of the product was refunded and then the parcel eventually turned up and was delivered.I called to get my refund and was told as it was now delivered no refund will be issued. I lost the value of the item plus postage and shipping fees. Terrible customer services through and now would not recommend or use this company again. AVOID
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Posted 1 year ago
Excellent service. Delivered on time and at a good price
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Posted 1 year ago
Collected and delivered a wooden farm gate across the south of England for a very good price. Well pleased.
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Posted 1 year ago
I have used these guys on many occasions - never a problem yet!
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Posted 1 year ago
Brilliant professional experience !!
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Posted 1 year ago
If you are very busy, have mobility problems so can't easily go to a Post Office, have a large or heavy parcel to send, Interparcel are the answer. They have a wide range of ways to send your parcel: choose your courier company, including Parcelforce, your pick up date and, within reason, the time. Very, very helpful.
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Posted 1 year ago
Great service, great price
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Posted 1 year ago
Interparcel is rated 4.5 based on 9,901 reviews