Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Interparcel Reviews

4.5 Rating 9,901 Reviews

54 %

of reviewers recommend Interparcel

Company Reviews

About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 4th March 2022

Interparcel 5 star review on 9th September 2021

Interparcel 5 star review on 11th February 2021

Malcolm Saunders

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery. Polite delivery driver”

Posted 1 year ago

“I was given a timescale by txt for the parcel to be collected it was within a 2 hour period which was fine. On the day I received another txt giving me a further breakdown of 30 minutes. Great service would highly recommend using the service. The driver was very friendly and professional a credit to the company”

Posted 1 year ago

“Collected on time. Not having to prepare labels was useful.”

Posted 1 year ago

“Booked and paid for a courier, 1st day no show. 2nd day they tried to BS saying no one was home but just liars and useless waste of time do not use.”

Posted 1 year ago

“Did everything they were supposed to do. In this day and age, that’s a great thing. Would definitely recommend.”

Posted 1 year ago

“Appalling company. they offer the worst customer service and their tracking link is beyond useless. They take absolutely no responsibility if your parcel does not get delivered due to you foolishly following their tracking stating the parcel is still in transit when in actual fact it is waiting for the customer to pay the import duty. Avoid!”

Posted 1 year ago

“Really quick and simple way to compare costs and place orders. Excellent would defo recommend”

Posted 1 year ago

“Excellent cost effective service”

Posted 1 year ago

“Great site well done”

Posted 1 year ago

“Easy site to use. Any issues you can call them (unusual these days). Competitive prices”

Posted 1 year ago

“Great service , super quick - I had no issues at all”

Posted 1 year ago

“Awful service. Kayak and paddle both broken. Customer service not interested. They trick you into insuring goods but then they will never honour it. STAY AWAY. This may sound cheap but for a good reason. You don't even get what you paid for. Your parcel will be thrown around and kicked by loads of people before getting to you . With me, excuse was you should have placed Kayak in a double walled box 🤬🤬🤬🤬🤬. Pay a bit more and use a decent company.”

Posted 1 year ago

“Great transaction.”

Posted 1 year ago

“Parcel arrived with contents (a lawn mower engine) smashed, like it had been dropped)”

Posted 1 year ago

“was due to be delivered Tues and looked online to see what time but was informed it had been delivered Monday 1.18pm but we were here and no doorbell ring and no note left - cannot be left on doorstep as on main road - therefore had to wait in until delivery - which came would be handy to have 2hr slot given online”

Posted 1 year ago

“The service and quick work by Libby”

Posted 1 year ago

“Three times my parcel was not collected on the arranged date at my home. I rang interparcel each time , but their promises never were kept. Eventually I deposited the parcel myself to the nearest pickup point. The parcel took more than two weeks to be delivered.”

Posted 1 year ago

“Excellent service”

Posted 1 year ago

“Brilliant thank you”

Posted 1 year ago

“Second to none service and I won’t use any other delivery provider.”

Posted 1 year ago

«
1
2
...
4
5
6
7
8
»

Interparcel is rated 4.5 based on 9,901 reviews