Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Interparcel a few times for work and they are very competitive, efficient, speedy & on time. the courier is always pleasent and polite. I prefer this company compared to Parcel2Go.”

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Posted 11 years ago

“Never failed to deliver, minor collection problems on occasions dealt with promptly and always resolved.”

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Posted 11 years ago

“I was let down by Hermes so contacted interparcel city link and they delivered my item to its destination by the following day. Both me and my customer was very happy with the service.”

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Posted 11 years ago

“resonable prices , efficient service”

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Posted 11 years ago

“Delighted with the efficiency, good manners and speed of this service. Thank you.”

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Posted 11 years ago

“The courier arrived exactly on time, was ;polite and helpful. The delivery was again exactly as notified. all safe, secure and so easy, precisely what I wanted. Recommended 100%”

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Posted 11 years ago

“Item was collected on time and the driver was curteous and smiled.”

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Posted 11 years ago

“I just loged on got a quote , picked up next day so easy. Will definitely use again.”

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Posted 11 years ago

“Excellent no fuss 5 mins on laptop done leave parcel where it's safe to pick up. Get on with your day.”

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Posted 11 years ago

“Excellent service. Couldn't fault it and all done on line. Didn't need to leave my armchair.”

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Posted 11 years ago

“Goods collected on time; same day as we choose. Delivery smooth as always. Great prices. Friendly communications. Always gets 5 stars *****”

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Posted 11 years ago

“Purchase and paperwork was made very simple with easy to follow instructions. Package collected from home and delivered safely next day. Just what I wanted.”

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Posted 11 years ago

“Easy to book on line with reasonable rates. Friendly and reliable servcie”

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Posted 11 years ago

“I've been using Interparcel for the last six months and found them very professional. I would highly recommend them.”

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Posted 11 years ago

“I have been using Interparcel for years as my preferred UK & Europe shipping agency. Mostly I pick the same UPS service and the cost is competitive with other sites I have looked at - though not on US & Canada routes. Whenever their has been a problem (sometimes my own mistake) their customer service has been quick, professional and courteous. Interparcel has helped my e-commerce business massively and I would recommend them to anyone.”

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Posted 11 years ago

“third time i have used this service each time has been spot on,delivery times quoted 2/3 days there on second day good service”

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Posted 11 years ago

“Great service and super quick!”

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Posted 11 years ago

“The simplicity of usinge the service plus the various carrier options make Interpacel my preferred choice. Suits both my needs and those of my customers.”

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Posted 11 years ago

“Absolutely superb company, have never found fault with their customer service or the day-to-day operation of their website. Perhaps not always the cheapest, but without question there is no online courier service provider that beats them for quality of service. There have been occasions where things have not gone as smoothly as hoped, due to the actions of third parties, but the assistance and problem resolution in these instances has always been second to none, probably because they don't cut corners like some competitors. Think British Airways, as opposed to Ryanair”

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Posted 11 years ago

“Easy to use, pretty reliable service - and on the one occasion where the service failed - we got a full refund”

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Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews