Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“this is such an easy system to use and the courier turns up almost the same time every day that I book a parcel. it save me queuing at post offices and wasting my time. A fast efficient and reliable service not words you can normally use in the same sentence when talking about a courier company.”

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Posted 11 years ago

“Tracking easy only thing missing ws the ability to leave any instructions had to wait in for collection.”

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Posted 11 years ago

“Getting a quote and ordering the service quick and easy all done online.”

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Posted 11 years ago

“very easy to book like drop off to local shop good value for money”

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Posted 11 years ago

“Our first experience with Interparcel, we are shortly to market a new range of products which will need parcel delivery, and intend using Interparcel for these. Our present range of products are too large for parcel delivery and are dispatched via pallet carrier (sorry you are not competitive for pallets) or delivered by our own vehicle.”

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Posted 11 years ago

“my parcel was picked up and delivered the next day before 11:00 hrs. very good servive thank you so much.”

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Posted 11 years ago

“Great service, easy to use”

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Posted 11 years ago

“Competitive prices good service well recommended”

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Posted 11 years ago

“brought me one parcel and took the one I was returning.Arrived good time in the day,will use this service again,and recommend it.”

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Posted 11 years ago

“Interparcel are our link to UPS who offer the most proffesional and complete international courier service we can find . It is important for our cleints to receive fragile items safely and proffesionally , we feel interparcel and UPS match the high level of service we extend to our cleints completing the customer expereince for them .”

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Posted 11 years ago

“amazing fast easy to use ,”

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Posted 11 years ago

“Ordered a parcel to collected from My Home Leigh Lancs Wednesday to be delivered to North Yorks parcel arrived Friday lunch time bulky parcel 25kgs,spot on.”

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Posted 11 years ago

“This is the second time I have used this company but hadn't checked out the reviews beforehand so I was very anxious when I did read some of the very negative reviews here. However, I have to say that I have absolutely no trouble in recommending this company. They picked up my packages when they said they would and they delivered within the specified time-frame. Both drivers were very polite and friendly. And they were the cheapest. Thank you Hermes/Interparcel.”

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Posted 11 years ago

“Really easy to use website, great service thank you!”

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Posted 11 years ago

“Easy to use from start to finish. Easy to pay using PayPal.”

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Posted 11 years ago

“Yes we know you would prefer a glowing review In this case case you have got one Service is first class Communication is great Cost is very competitive (Parcel Force more than double the cost) Will use again without doubt Thanks”

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Posted 11 years ago

“Reliable service, fast delivery and efficient .”

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Posted 11 years ago

“This company did exactly as it promised on the website; it collected the parcel exactly on time and I hear that the recipient was just as happy with the delivery at his end Thanks I would highly recommend it.”

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Posted 11 years ago

“Usually I spend some time calling round different couriers getting quotes, times etc but this time I saw Interparcel. I completed the few questions got an immediate choice of couriers, showing all I needed to know. Label service provided. All done and dusted in a couple of minutes. Excellent idea and I will definitely use again.”

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Posted 11 years ago

“This is the first time I have used this service and I found it much easier than I thought to send my parcel/”

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Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews