Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,939 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All was well except for Parcelforce. The company rectified my complaint andI returned my parcel through Parcelforce. They left it my return parcel with a signature supposed to be of my wife. No one signed for it here. I don't know how but they got her name right. She died 6 years ago. Parcelforce is crap in my estimation. Your company did everything right and on time and so much cheaper than Parcelforce.”

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Posted 12 years ago

“About half the price of going direct with couriers. Couldn't be easier to use the website and book a courier. Parcel was picked up Monday morning and delivered safely to Hungary by Friday morning. Will definitely use again for posting parcels abroad”

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Posted 12 years ago

“fast and efficient”

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Posted 12 years ago

“Very efficient, quick and cheap service.The delivery driver was very polite and courteous.”

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Posted 12 years ago

“International Delivery in 2 days, comfortable booking and collection, cheapest possibility I've found.”

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Posted 12 years ago

“Ive used Interparcel for a few years now for my printing business. Its so quick and easy to check out online, prices are better than going direct to a courier (unless you have 20-30+ parcels per week... Which I don't) I love the printable parcel labels they send you, so much easier than filling out address labels manually. Of course you can save regular customers in an address book also. I love it. Pete. petesprinting.co.uk”

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Posted 12 years ago

“I can't fault the service at all. It was my 1st time using Interparcel and it was a very easy and smooth experience, I dropped the parcel off at a local shop and could track online so I knew it had been delivered. I have now set an account up, and have another 2 parcels going out on Monday, hopefully with the same experience.”

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Posted 12 years ago

“Easily understood website and parcels collected on schedule.”

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Posted 12 years ago

“from start to finish the whole service was excellent,would definatley use you on regular basis,will definattley recomend,i give 5 stars thank you...”

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Posted 12 years ago

“I am happy the service”

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Posted 12 years ago

“Parcel collected within time stated & delivered next day. Highly recommended”

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Posted 12 years ago

“I can only recommend Interparcel to anyone. It's a cheap alternative of sending parcels abroad within a couple of days. The website is easy to handle and you can organise the delivery of your parcels within no time. Really great service and definitely better/less pricey than sending stuff the normal way via post.... Thumbs up! :)”

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Posted 12 years ago

“out standing service”

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Posted 12 years ago

“i don't know how you do it”

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Posted 12 years ago

“First class service, I would recommend you.”

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Posted 12 years ago

“great service at a great price”

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Posted 12 years ago

“I was very happy with the service and would use it again”

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Posted 12 years ago

“Much cheaper rate than Post Office parcels. Convenient drop off, parcel arrived within time scale, paid for txt message to confirm this as package involved a refund.”

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Posted 12 years ago

“I have only just found this service and I did so because carriage to Sweden via Parcel Force at the Post Office was so expensive. This service was quick and easy to use, a good price and extremely convenient to drop off at my local newagent. If the parcel arrives within a reasonable time and is undamaged, i will use this service for all future parcels and recommend to friends.”

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Posted 12 years ago

“Arranging the postage online was simple and I went straight to a drop-off point and handed the parcel in. It took minutes and was much quicker than queuing up iln a post office. Then they texted me as soon as the parcel was delivered so that I knew it had been received. It was an item being returned to the supplier and the credit came through that same day. Wonderful!”

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Posted 12 years ago

Interparcel is rated 4.5 based on 9,939 reviews