Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using this service for years and it's simple to use and I highly recommend to any one wanting to send a parcel, Wake up Ebay people.”

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Posted 56 years ago

“The easiest and Convenient way I have found to send parcels . A very good door to door service . Recommended to me via a friend and would recommend to others.”

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Posted 56 years ago

“Parcel is always collected on the day requested, always with a friendly service. Always received by recipient within 2 to 3 days from England to Europe .”

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Posted 56 years ago

“Brilliant, collected within 10 min of booking, beat that!!!”

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Posted 56 years ago

“this compnay is brilliant for booking deliveries, so easy & user friendly”

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Posted 56 years ago

“Interparcel is far superior to Royal Mail.Very nice lady collects the parcel and when it arrives at the other end I can safely know that it is in one piece.Being able to complete transaction on computer is a must for me.Shame they cant call themselves Royal Interparcels.”

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Posted 56 years ago

“Item was collected as scheduled and text message sent when it was delivered.”

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Posted 56 years ago

“Good service. The online order form was straight forward. The parcels were picked up at the time they said they would be and delivered in the same fashion.”

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Posted 56 years ago

“I had to get a parcel to our granddaughter and the PO cost was prohibitive and more costly than the contents. I look at a comparison site on the internet and Interparcel was one of the lowest at around one third the PO price. I had to take it to a drop off point in a local shop but this wasa not much more effort than going to a Post Office. The shop knew exactly what to do and I was given a receipt and was soon on my way after leaving the parcel with them. The parcel was delivered some three days later which was what I was told would happen.. I had paid for a text notification and this is how I was informed. I would use this service again.”

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Posted 56 years ago

“No problems used city link through interparcel to collect an item,good online tracking,just make sure there is someone at collecting address and should be ok.”

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Posted 56 years ago

“Highly recommended service so much cheaper than dealing with couriers at depot. Would definitely use again.”

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Posted 56 years ago

“I ordered on line at 2 o'clock with a collection time after 2.30 UPS arrived at 2.40 amazing , I didn't have to wait in for collection of my parcel.”

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Posted 56 years ago

“Easy to use web site , and made my booking easy to get get collected. Would use again and recommend”

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Posted 56 years ago

“Fantastic service and rapid response to my order today. Emailed them at about 13.30, Van driver knocked on my door at 15.00 same day. Just Brilliant. Well Done, Guys”

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Posted 56 years ago

“I really enjoy the service on inter parcel its not the first time i have used it and because it so much easier then other delivery providers it make my life easier, so far i have been using it for the last two years and therefore keep coming back to it every time. I would definitely recommend this service to anybody wanting to use it for national delivery as well as international delivery as i have had success in both platforms.”

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Posted 56 years ago

“Very good price. Tracking all through transaction. Easily available. Simple to use.”

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Posted 56 years ago

“Ive been using interparcel on line for about 2 years now and have send hundreds of parcels to the UK and overseas, They have been very reliable and offer great value for money, Their couriers have always been very friendly and on the occasions Ive needed phone support they have been great, All in all great service which ill continue to use :)”

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Posted 56 years ago

“I WAS HAVING DIFFICULTIES SENDING A PARCEL THAT MANY SAID WAS TOO LARGE. FOUND THIS WE SITE AND THEY SORTED EVERYTHING OUT.”

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Posted 56 years ago

“Used for the first time. Was really cheap compared to Roual Mail. Collected my Parcel and sent me a text when it got delivered. Only ever going to use this service it's great”

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Posted 56 years ago

“Very easy to use and plenty of choice in terms of level of service with prices to match”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews