Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the first time I use interparcel. I'll definitely use this service again. Sent from a satisfied customer.”

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Posted 11 years ago

“Keep going your doing very good an i will recommend to all my friends and family”

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Posted 11 years ago

“I've used Interparcel for many years, and they have always been easy to use, reliable and the prices are very good. I like the ability to instantly compare prices across several different courier companies. I send around 10 parcels a week, and Interparcel has saved me a lot of time and money.”

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Posted 11 years ago

“I sometimes sell stuff on ebay so this is a must site for anyone who does that. This time it was a large holdall - so large but not heavy. I found a great price for the 3day service.”

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Posted 11 years ago

“Will definitely use this service again, massive saving versus other options, arrived much earlier than anticipated 45 hours, box was in tact and obviously handled well, drivers called before collecting and delivering - I would rate your service 6*******, Thank you.”

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Posted 11 years ago

“Read as above”

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Posted 11 years ago

“1st time i've used Interparcel and will definitely use again! easy to book, range of courier services, best prices! thanks for saving me money”

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Posted 11 years ago

“Can't believe how fast Interparcel is and for such a cheap price. It was one quarter the cost of another service I was thinking of using. Will use again when shipping anything. Well done!”

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Posted 11 years ago

“I have lots of packages to forward to my daughter in Canada and I have chosen interparcel to send the first of a few packages. Their online site is very simple to use sending all information, labels etc direct to my email for easy printing and attaching to the package. Upon safe arrival of my daughters package I will certainly use interparcel for the rest of her belongings. Many thanks”

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Posted 11 years ago

“I left the parcel with my local Dorset newsagent at 1-56p.m n Thursday and on Friday I received a text message that it had been delivered in Bradford, Yorks. within 24 hours. My text message arrived at 1-14 p.m. to tell me that the package had been delivered and signed for at 12-33 p.m. By my judgement, that was good efficient service at a reasonable service. All at a reasonable price!”

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Posted 11 years ago

“My parcel was collected promptly and delivered when I expected it to arrive. I got a text message to let me know it had been delivered which was very reassuring. And the prices are excellent.”

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Posted 11 years ago

“very pleased with service would use again”

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Posted 11 years ago

“I have been using Interparcel for over a year and find it is very easy to use and very efficient. And also it is saving money!”

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Posted 11 years ago

“We have been using Interparcel for some time now & find it an easy site to use & it ticks all the boxes as far as we are concerned.”

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Posted 11 years ago

“We've tried several of the parcel delivery intermediary brokers but Interparcel have proved the most reliable to date”

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Posted 11 years ago

“I sold an item on eBay, which is no picnic in the first place these days. But then I discovered, despite it being thin and lightweight, the post office and Collect+ wouldn't take it due to its length and width being a few centimetres over their limit. I was all for giving the buyer her money back when a friend recommended Interparcel. I confess, I'd never heard of them before so I Googled them. Getting an online quote was very straighforward and, better still, a cheaper price than I'd found elsewhere. So I went ahead with the order. The next day UPS turned up in the morning, quickly scanned the label I'd printed from the website and had taped to my parcel, and off he went. Job done. A day later, my mobile beeped in the early afternoon - I'd selected the option for a 20p text alerting me when the parcel was delivered. The message even told me who had signed for it. Perfect!”

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Posted 11 years ago

“The best price, always. Plenty of drop-off points. Good service.”

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Posted 11 years ago

“I needed to send something quickly, the site is user friendly and next day pick up can be sorted up to 11pm. This was the first time I ever needed to book a courier and will only be using this company from now on in. Completely satisfied with service and already been recommending it.”

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Posted 11 years ago

“Parcel was picked up about twelve in West Wales and delivered to Yorkshire before twelve the following day. EXCELLENT SERVICE.”

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Posted 11 years ago

“Easy to book, good communication, many contact points, customised pick-up instructions, named contacts, no stress, superb tracking. Never using Royal Mail Parcels again!”

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Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews