Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,936 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book on the computer and just leave the parcel in the porch. Lot cheaper than Royal Mail”

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Posted 11 years ago

“Have used this site for a number of years and cannot recall having any problems”

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Posted 11 years ago

“So fast and efficient and you get the best prices!”

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Posted 11 years ago

“Interparcel offer choice of couriers and good value options. They collect from your address; so no queuing. In a lot of instances; they are cheaper than the post office”

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Posted 11 years ago

“Very convenient. Great to not have to wait in for collection.”

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Posted 11 years ago

“When you have a parcel to send, this service can't be beaten.”

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Posted 11 years ago

“I have been using Interparcel for some time now. I have always found the service to be efficient value for money and the collections and deliveries have always been undertaken on-time,”

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Posted 11 years ago

“I have been very impressed by the level of customer commitment shown by this company. In spite of great difficulties due to a dishonest buyer the personnel went out of their way to try to improve matters and although it was to no avail, it was a good experience from this company”

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Posted 11 years ago

“Simple to get a quote, easy to order, very clear instructions and the pick-up and delivery have always been as quoted. Very happy to recommend without reservation.”

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Posted 11 years ago

“Having used Interparcel many times and already recommended them to a multitude of ebayers, I will be continuing to have them as one of my top choices when it comes to both UK and International deliveries.”

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Posted 11 years ago

“Never had a problem with this service, yet, quick, simple, easy to use online system”

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Posted 11 years ago

“If you need a parcel delivered into Europe then use this service, I have not used them within the UK but they have not let me down when we send parcels to our family over seas.”

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Posted 11 years ago

“Good service, especially with the Interparcel service ( Actually UPS). Quick-ish form entry and good overall service- not the cheapest, but 100% confident it'll arrive without any problems. UPS website has good tracking information/waypoint status updates, so you can see exactly where your parcel is.”

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Posted 11 years ago

“I work for one of the major carriers but sending through Interparcel is quick, easy and beats my staff discount. Fantastic choice and service.”

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Posted 11 years ago

“Occasionally you can find less expensive ways to send a parcel, but generally this site works out as good value and is easy to use.”

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Posted 11 years ago

“Interparcel is ideal, firstly it's the price range my customers are looking for and so easy to use, just choose the quote that's best for you, pay and they come and pick it up! Simple as that, and you can get a text when it's been delivered - Brilliant !. The driver was prompt and polite. This is the service I've been looking for and the service my customers need. I'm happy and so are my customers.”

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Posted 11 years ago

“Best price and delivery as promised will definitely use again.”

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Posted 11 years ago

“I have used interparcel for several years and always found they provide an excellent service especially for heavier items and they provide a list of carriers and prices on one page. I have even used them to transport an 18th centrury cast iron swivel gun to the North of Scotland and it only cost ?32 and was delivered within 48hrs. The service newly added is via Hermes where you drop the parcel off at a local convinience store excellent service all around.”

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Posted 11 years ago

“My daughter recently moved to Italy to study. I needed to send some of her personal belongings and looked at many reviews online of other companies. But inter parcel was the jmost reasonably priced and the one with the best reviews. And it has proved that in the service we got. Your tracking service was excellent too. Well done. We will definitely be using you again and again. Thank you for making my daughter a very happy girl”

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Posted 11 years ago

“Hi - sent a parcel by Interparcel today. It was brilliant. The website was straightforward, the parcel collected very quickly and I couldn't believe how quickly it arrived in a remote part of Scotland. Great communication and I knew where the parcel was at all time. I would recommend this company if you ever need anything collected and delivered reliably, cheaply and efficiently. Rachel”

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Posted 11 years ago

Interparcel is rated 4.5 based on 9,936 reviews