Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,939 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This parcel courier we have found to be the most reliable and deliver when they promise to, no problems and no delays”

Helpful Report

Posted 12 years ago

“Just one thing, we have one problem. We have to ask the driver for the sticky plastic envelopes re address labels. we have been in touch with Interparcels and they say we have to open an account to get a supple envelopes. Mike Plant The Golfxchange.”

Helpful Report

Posted 12 years ago

“Interparcel is a quick and easy way of sending parcels online and of course getting the best price out there.”

Helpful Report

Posted 12 years ago

“Excellent service as always”

Helpful Report

Posted 12 years ago

“I am really pleased with the service we receive from Interparcel, the collections are always very quick and delivery is as stipulated along with the very reasonable cost. 5 Stars every time!”

Helpful Report

Posted 12 years ago

“Easy to use website, clear postage options, easy to pay, well organised.”

Helpful Report

Posted 12 years ago

“Quick easy use”

Helpful Report

Posted 12 years ago

“5 stars -marvellous service,I would certainly recommend to anyone.”

Helpful Report

Posted 12 years ago

“I use Interparcel almost daily to send fragile items worldwide. Friendly helpful staff , easy booking process and parcels always delivered on time. I wouldn't use anyone else.”

Helpful Report

Posted 12 years ago

“Easy to complete and good prices”

Helpful Report

Posted 12 years ago

“Picked parcel up and next day it was delivered at a great price”

Helpful Report

Posted 12 years ago

“Never a problem and price compettiive -- would recooment .”

Helpful Report

Posted 12 years ago

“convenient collections and good prices to boot”

Helpful Report

Posted 12 years ago

“I use this company two or three times a year to send gifts to America. Never had a problem with them.”

Helpful Report

Posted 12 years ago

“My first time selling a few unwanted items on eBay and had a few concerns when using the post office. The post office twice charged me incorrectly for medium sized parcels when in fact they were small items, and even when I pointed this out to them, they insisted it was a medium parcel. The next time I went to Royal Mail I stood my ground and insisted they measure my item - and it was small! The whole incident put me off Royal Mail, and coupled with having to stand in line for upward of 20 minutes and the service they offered wasn't exactly cheap either - they kept trying to flog me next day delivery for upwards of ?8-15 each time. And to have the parcel tracked meant the price just went one way - upwards!! So I went online and thought I'd give Interparcel a go. Wow - what a seamless service. I entered all the details of my item online, with the correct side dimensions and weight and then selected how fast I wanted my item to get there - I choose the economy service which guaranteed the item be delivered within 2 days. And as I had booked all this before 12 noon I was eligible for a collection from my own flat that very same day. It all seemed too good to be true. I paid the very reasonable price, printed off & attached the mail label and made myself a cup of tea. About an hour later there was a knock on my door and a nice gentleman from UPS collected the parcel, scanned it into the system and wished me a nice day. The following day I thought I would check out the tracking service and entered the tracking number on the Interparcel website and lo and behold the item had travelled across the UK through the night and was already delivered by 12:30! With a signature display of proof! I really cannot fault this service and I would urge everyone to give this a try before using the post office! So often in the Uk we put up with miserable service and rip off prices that I really can't praise Interparcel enough!”

Helpful Report

Posted 12 years ago

“Very good communications and excellent price.”

Helpful Report

Posted 12 years ago

“Always helpful and reliable.”

Helpful Report

Posted 12 years ago

“this process was very easy from start to finish , the item was delivered very quickly, will use this company again, and the rates are very reasonable”

Helpful Report

Posted 12 years ago

“simply superp but still they could bring more deals via in their website”

Helpful Report

Posted 12 years ago

“Interparcel offer an excellent service”

Helpful Report

Posted 12 years ago

Interparcel is rated 4.5 based on 9,939 reviews