Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“driver picked up my parcel, engaged in a full conversation, and closed my gate, more than many company's have used before have ever done, will definitely be using again.”

Helpful Report

Posted 11 years ago

“I booked a parcel for pick up at 8am, and the package was picked up before 11am on the same day. It was then delivery the very next day by 9am, and this was the standard service. I can only imagine what the premium services are like. Well done Interparcel !”

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Posted 11 years ago

“easy to use and efficient courier, pity about trouble printing the address labels caused by Windows 8 not interparcel go 4 iti”

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Posted 11 years ago

“Just to say you get a great service with next day delivery at a reasonable price, easy to use web site and full tracking of your delivery. Its still uses the same couriers you would normal use, but you're getting a better price per shipment.”

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Posted 11 years ago

“Go for the Interparcel STD service as its cheaper and still gets delivered the following day most times. I've always had a great service with Interparcel so long as using the Interparcel (UPS) service level. When using some of the other options it has not been so good but this is not down to Interparcel. Just use the UPS based service.”

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Posted 11 years ago

“Booked this service online from Spain, item was picked up promptly from the seller on the organised day and delivered promptly next day to the shop for appraisal. All for ten quid. Item was not well packed by seller but arrived safely and undamaged at the destination. I just sat back on my sun bed and soaked up the sun.”

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Posted 11 years ago

“I have been using Interparcel for my bulky packages for a couple of years now, and have found them to be good professional agents for couriers and when something did go wrong they dealt with it quickly and did not make my blood pressure go thru the roof. I find their booking system is easy to use and will continue to use them as they save a lot of time trying to compare services and prices- you get it all on one page. Also i am a low volume user and they give me access to some couriers i would not be able to book on my own.”

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Posted 11 years ago

“Well worth giving them a go before going direct to a courier.”

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Posted 11 years ago

“Easy-to-use website with plenty of options to use different couriers. Have used for many years and always been great.”

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Posted 11 years ago

“Excellent Service”

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Posted 11 years ago

“At a very reasonable price our parcel was picked up and delivered in record time. Highly recommended - we will use you again. Janet Piper”

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Posted 11 years ago

“site easy to use, collected same day very happy would recommend”

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Posted 11 years ago

“Use this company for first class service.”

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Posted 11 years ago

“there are many good value alternatives and options with tracking and insurance etc.”

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Posted 11 years ago

“As a company I use Interparcel on average once a week (maybe more now and again). I have always found them to be reliable, (When I book with them I always put down the collection date as the next working day) and to date I have not had a problem with this. The delivery times are always very good ie 3-5 days to USA - When i have used the post office this can sometimes take weeks rather than days for delivery to be made so i am quite happy with the time span for goods to be delivered. I like the fact that they use big companies i.e UPS/Fedex etc and their prices are more competitive than going to these companies direct. To date we have had no complaints from our customers regarding late deliveries so as far as we know everything is delivered on time - Happy Days.”

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Posted 11 years ago

“I use Interparcel on a regular basis. The speed and efficiency in getting boxes from the U.K. to mainland Spain is amazing. I send boxes from several different places in the U.K and find that on average it takes 4 days from door to door. The price is reasonable and the service excellent ( hope they don't keep me waiting too long for todays collection, I want to go out ) My only advice would be if you are sending anything fragile make sure it is well packaged. I always double box and double wrap. I am very happy with interparcel and would not want to use anyone else.”

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Posted 11 years ago

“Booked parcel in online and printed label and within 20 mins of doing that UPS Courier were knocking on my door to pick up parcel, yes this is true, Absolutely Excellent Service, now I just hope they deliver it by the next day before 6pm as they have said they will, so fingers crossed and hope this is not the let down, I will wait and see,”

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Posted 11 years ago

“Have instructions to collect a parcel which was 200 miles away late on Tuesday night and it was with me early Wednesday afternoon and all for under ?15. Excellent service would definitely se the company again”

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Posted 11 years ago

“The parcel was collected within the time stated and delivered safely with a signature. I just checked the tracking number until I knew it had arrived”

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Posted 11 years ago

“A cracking firm i will defiantly be using them again. Try them you will not be disappointed. What are you waiting for!!!”

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Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews