Interparcel Reviews

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

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Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple service to use. Booked, collected and delivered as required. Kept informed at all stages.”

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Posted 11 years ago

“This was the first time I've ever had to use a courier, I was impressed of how simple the website was to use and efficient service I would recommend”

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Posted 11 years ago

“I got your address from your Web site. I entered your address on my satnav but still had difficulty in finding your premises on the Gatwick Rd. I found you eventually, but had I used ' Magellan Terrace ' it would have been a ' piece of cake ' !. I did not see this info' on your website. (Jack+Leanne a great asset to your Organisation) Anyway, the first member of Interparcel staff that I met was a chap named " Jack " . I told him I wanted to send a Parcel to Namibia and that I had no knowledge of these things. I've got a small amount of brain damage,Jack with respect and patience took me through the whole thing and even wrote it down for me. When I was sending the parcel off Jack was waiting at the door to accept, FANTASTIC, great service!!”

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Posted 11 years ago

“Have used Interparcel on many occasions for UK & Overseas deliveries - in all cases everything has gone through easily and efficiently. I would never hesitate to recommend this service and have done to many contacts and several companies.”

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Posted 11 years ago

“I use Interparcel all the time as it makes life simple whenever I want to ship anything around the country.”

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Posted 11 years ago

“Printed a label, dropped off the parcel at a local corner shop - easier and cheaper than going to the post office. Recommended.”

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Posted 11 years ago

“very easy to use with plenty of choice of who to use.... I never use anybody else”

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Posted 11 years ago

“Have used a number of times to ship to Sardinia - good experience every time”

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Posted 11 years ago

“A truly seamless service, I would recommend Interparcel to anyone who wants to get their parcel collected and delivered without fuss, and everything is completed on line with a full tracking service and confirmation of delivery to your phone.”

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Posted 11 years ago

“Easy to use service”

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Posted 11 years ago

“anyone out there who needs to send a parcel use this company I found it very easy to use great service thank you”

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Posted 11 years ago

“Excellent world wide service from those polite UPS guys they never let me down rain or shine”

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Posted 11 years ago

“No problems at all drivers friendly and always arrive for parcels that need collecting”

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Posted 11 years ago

“No problems at all from booking online and item being collected!”

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Posted 11 years ago

“I have used the service a good many times now & the items have arrived at their destination quick & safe. They have a thumbs up from me so far.”

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Posted 11 years ago

“It's uncomplicated. No long form-filling, just give a destination, size and value and it's booked. I know the prices are good as I've compared them with the individual carriers. I feel very happy using Interparcel and have recommended them to other businesses.”

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Posted 11 years ago

“picked up on day requested delivered in less than 24 hours”

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Posted 11 years ago

“I've used other courier companies in the past, and stumbles upon interparcel after exasperation at one of the "big boys"! I've been using interparcel since, and have never had any problems! Thank you for making my life easier!!”

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Posted 11 years ago

“Varies services and excellent prices and always reliable.”

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Posted 11 years ago

“I had to send a parcel to my son in Canada and depsite being a standard box, it didn't meet any of the Royal Mail's requirements, so I went on to Interparcel. The site and process was so easy, everything was sorted in less than 5 minutes and they will collect the parcel from me which is so handy. Parcel Force was double the price I paid and would have taken a week to arrive - this way, my parcel will be with my son tomorrow. Just amazing! Would recommend you try them.”

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Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews