Invoice2go Reviews

Name: Invoice2go
Address: 2317 Broadway St. 2nd Floor, Redwood City
Rating: 3.06

3.1 Rating 610 Reviews

52 %

of reviewers recommend Invoice2go

Company Reviews

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3.1

Based on 610 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone

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Email:

bdm@invoice2go.com

Location:

2317 Broadway St. 2nd Floor
Redwood City
94063

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Invoice2go 1 star review on 14th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Invoice 2 go sucks. Nothing ever works. I've paid them twice now and still doesn't work. I've been a customer for 5 years now and I'm down. Try to get help and it's all via text or email. Don't do it. Terrible;”

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Posted 6 years ago

“I was charged a "transaction fee" of $38.63 for a bill of $1239. the company nor invoice2go did not tell me, ahead of time, that there was a fee attached. Instead, my CC was charged $1277.63 and then told there was a "transaction fee" included! If you see a vendor using inoivce2go, STOP! do NOT use it...pay cash, check or use an e-transfer!”

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Posted 6 years ago

“Invoice2go is Great I love it easy to use and super helpful team”

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Posted 6 years ago

“Been a customer for 3 years and invoices to go was a awesome easy to use program for me a electrical contractor But now it’s a complete mess not very user friendly Looking at a new accounting program”

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Posted 6 years ago

“Since the new update, this product is cumbersome and not consumer friendly.”

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Posted 6 years ago

“Everything! What a absolute joke. Most of the quotes, clients and estimates have been wiped clean. It's embarrassing having to go back to your customers asking them again for all the information. Stripe is a scam. A poor customer paid this company by accident and it was a mammoth task trying to receive the funds back. Still waiting. Of course for a fee. This is so embarrassing and not professional at all. Making my small business look inadequate. Will not be going with invoice2go again.”

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Posted 6 years ago

“Everything”

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Posted 6 years ago

“The update did nothing but frustrate me. I’m not sure they’re listening to their own customers. Not everything migrated from old version to current. But I’ll deal with that. But having it operate so slowly is not acceptable. No! something must be done or I will follow what other frustrated users are doing........leave!!!!!!!!”

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Posted 6 years ago

“What started out as the best invoice program I have used quickly went to the worst causing me major issues. Originally a easy program to use with many options to fit your needs has since updated , changed my custom template to a base template which does not meet me needs or the needs of my clients. Their fonts are too small, which makes me think the engineering has targeted only their users and not the end users such as bookkeepers and accountants, managers and supervisors. The update has definitely made things easier to input...but now my clients are not happy with the product=I am not happy. Look seriously at other programs before using.”

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Posted 6 years ago

“I am a customer. I paid an invoice by invoice2go and was charged an extra fee. I was not warned in advance that I would be charged extra and I cannot find anything on the terms and conditions to refer to an extra charge. I will be changing supplier inless I can pay by bank transfer next time.”

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Posted 6 years ago

“I have been using this since 2008 . It is a total load of rubbish . I am having so much trouble with the entire thing . Have lost all my customers and it is so time consuming . Mobile Maintenance 2008 Ltd . I want my money back . Total rubbish”

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Posted 6 years ago

“Clients duplicate themselves multiple times. Simply clicking on 'invoice client', and doing the invoice process, results in several duplicate client entries after sync. I have had to delete over 50 repeat client names upon creating ONE invoice for same client.”

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Posted 6 years ago

“Can't figure out how to change due dates, product list is now called "items" and removed all my cost feature and only shows retail, and "items" list can't be made in alphabetical order. The change to the drop down screen is poorly done. A lot of work was done to make it worse. Instead of letting monkeys do the change, you should have had 5th graders do it. Very upset, longtime customer here.”

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Posted 6 years ago

“The new Invoice2go is garbage Going to invoicebee.nett 1/3 the price and easy to use”

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Posted 6 years ago

“When I email customers invoices they're not receiving it. Very annoying and it's crippling my cashflow.”

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Posted 6 years ago

“I have been using the old template for years and it was great ! Updated version looks awful , hard to use and keeps jamming up ! I want my money back .”

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Posted 6 years ago

“Since the new Invoice to go was released it is very limited, many of the new feature dont work. What used to take a couple of hours invoicing now takes all day. I doubt I will be renewing at the end of the term, much better and cheaper options currently available.”

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Posted 6 years ago

“New update rubbish. I want my money back????”

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Posted 6 years ago

“I have lost all customers, spoke highly of it for 3 years, now moving to another supplier sadly enough. Have sent numerous emails but no replies.”

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Posted 6 years ago

“lost all bills”

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Posted 6 years ago

Invoice2go is rated 3.1 based on 610 reviews