ipostparcels Reviews

1.6 Rating 2,498 Reviews
0 %
of reviewers recommend ipostparcels
1.6
Based on 2,498 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
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ipostparcels 1 star review on 12th January 2018
Mike
ipostparcels 1 star review on 8th January 2018
Anonymous
ipostparcels 1 star review on 22nd December 2017
Anonymous
Anonymous
Anonymous  // 01/01/2019
I have been using ipost for the past few years and they have been honest and good to use and prices are competative .
Helpful Report
Posted 8 years ago
I would like to apologise on behalf of ipostparcels for the below standard level of service on this occasion
Posted 8 years ago
My parcel was paid for & booked to be delivered on Friday 11th of September but didn't arrive until yesterday (Tuesday 15th September) Online the time of arrival (for 15th) was between 1.45-2.45, which it did arrive at 1.45 as stated. I was pleased it had arrived on time & that I wasn't waiting around. If it had arrived on the Friday I would of rated a higher overall rating. This is the first time I have used this service.
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Posted 8 years ago
My parcels arrived safe and sound but were left by the door without being signed for like I requested. Beforehand I got an email saying It was signed for by someone whose name means nothing to me. So whilst i'm happy that nothing went wrong, it could have easily gone awry since anyone could have taken them before I got home from work.
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Posted 8 years ago
I received an email to advise the parcel was arriving, I didn't expect it to be left outside my front door when I was out for the day. Fortunately it was still there waiting for me when I got back.
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Posted 8 years ago
I didn't think that trying to hide a box 8 inches tall under my front door mate was particularly clever, we have a bin cupboard he could have put it in
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Posted 8 years ago
Parcel was left on an unsecured porch albeit behind a wall out of view.
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Posted 8 years ago
I always leave a note where to leave parcels if out. This was followed yesterday. Would be good if a card was left so that I could go and collect from my neighbour to save troubling them further though. Plus delivery was early which wouldn't normally be a problem but would be if you particularly needed to be home to receive.
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Posted 8 years ago
Pretty straight forward service after another courier claimed they didn't service my area. The only gripe is that there was a delay in receiving the item because Saturday delivery has to be selected as a dedicated option, no service on Sundays and the Monday was a bank holiday, maybe make Saturday an inclusive delivery day
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Posted 8 years ago
As good as many but better than the few!
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Posted 8 years ago
Parcel left in porch.
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Posted 8 years ago
The problem I have had on the both occasions that I have had a parcel delivered by the same man is that he doesn't come to my front door. My back is always locked and rather than come to my front door he tries my neighbours to leave the parcel with them.
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Posted 8 years ago
Really goodthisservise l highly recommend it as you no when your parcel will be delivered
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Posted 8 years ago
I am most concerned that there is no sign of my parcel, and a not has not been left to say where it is. I now have the parcel, it was delivered to my neighbour. In fairness to the driver, the address is the same for two residents.
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Posted 8 years ago
I think the use of email and text to explain when a parcel is going to turn up is frankly pointless when you are delivering to a business address. What would be much better is a simple tracking system for those who are really concerned to view should they need to know urgently where their parcel is. You are providing too much information.
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Posted 8 years ago
I wasn't in, so a card was left with my package in the recycling bin next to the front door. Pretty standard really.
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Posted 8 years ago
The delivery was over 2hrs late!
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Posted 8 years ago
The delivery arrived 10/08/15 but was due on the 4th or 5th /08/15.don't know who was at fault either you or the seller. The delivery itself was placed in my wheelie bin and a card shoved through the letter box with good information as to where the parcel was,(no one home when the delivery arrived). The free draw on 1st June hope its 2016.
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Posted 8 years ago
I requested delivery on Wednesday, when I would be home all day. The parcel was left in the porch on Tuesday. It's OK but, I am not entirely happy.
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Posted 8 years ago
I just wanted a normal delivery without any hitches, that is what happened What I don't need are silly messages / emails and all the other things that don't allow my item to be delivered. I have paid for the item IT BELONGS TO ME !!!!!!!!!!.......................I REPEAT...........................IT BELONGS TO ME!!!!!!!!!! and I would have expected it to be delivered TO ME !!!!!!!!!!!!!!!!!!!!!!! Without fuss bother or any kind of ado because as soon as I have paid for it it belongs to me DONE DONE DONE so if sent via your company as I have paid for postage I should receive it Thanks L.H.Breckon
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Posted 8 years ago
The parcel went to a different address about 200 yards away from my home. I got no notification of it being delivered. Maybe a phone call would have helped. Thanks
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Posted 8 years ago
ipostparcels is rated 1.6 based on 2,498 reviews