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ipostparcels Reviews

1.6 Rating 2,498 Reviews

0 %

of reviewers recommend ipostparcels

Company Reviews

1.6

Based on 2,498 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

ipostparcels 1 star review on 8th January 2018

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WENT PAST THE HOUSE 3 TIMES 2ND AND 3RD TIME RAN IN THE ROAD WAVING MY ARMS IN FAIRNESS TO THE DRIVER THE NAME HAD BEEN DOWN PRIOR TO PAINTING BUT THERE WAS ONE OF OUR WORKS VAN ON THE DRIVE WITH OUR NAME IN LARGE RED LETTERS ON IT SAYING DOBBINS”

Posted 8 years ago

“Fast delivery but the parcel was left with a neighbour and no notification left as to where it was!”

Posted 8 years ago

“I wasn't partially happy with the delivery being left in my blue recycle bin as it was exposed and could have been pinched.”

Posted 8 years ago

“ok was ok”

Posted 8 years ago

“It would of been a better result but the delivery was 1 hour longer than was stated with no explanation from the driver”

Posted 8 years ago

“I was please with the speed at which it was delivered but the parcel was left in plan view on my doorstep. Glad it was worth more money!!”

Posted 8 years ago

“The service was what I have to come to expect from most carriers, i.e the people doing the organising have not got a clue, so I won't blame the driver. Had an request for an AM collection confirmed on line, then an email from the Glasgow depot saying it would be collected PM, when the consignee said she would be out, hence the choice of an AM collection. Got sorted after phone calls to your office and texts to the consignee, hassle I could have done without that day.”

Posted 8 years ago

“Delivered to neighbor.”

Posted 8 years ago

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I would like to apologise on behalf of ipostparcels for the below standard level of service on this occasion. Please check your registered email address for a formal response.

Posted 8 years ago

“The parcel was delivered safely. The delivery person did not wait for me to get to the front door, but left the parcel on the front door step in full view of the street. By the time I opened the door there was no one in sight, he/she had already gone. I don't know how he/she knew I was in as the blinds were all closed. The contents of the parcel were valuable and could have been lost. I have never had a parcel left like this before.”

Posted 8 years ago

“Unfortunately I feel you have let yourself down, parcel was marked, (NEXT DAY) despite this It did not arrive , I telephoned an advisor the day it should have arrived and according to him, there was no status on this parcel at all , not even as being picked up the day before. So a parcel that should have been here on the Friday, did not arrive until the Monday due to the weekend, and now you would like my feedback. Spend more time concentrating on job in hand and worry less about reviews.”

Posted 8 years ago

“Delivered in 48 hours? Prefer SAME DAY OR NEXT DAY DELIVERY!”

Posted 8 years ago

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Thank you for taking the time to complete the review with regards to your experience. We are keen to recognise which areas we need to develop.

Posted 8 years ago

“The parcel showed as having a delivery slot on Monday morning. It was showing as delayed all day & then wasn't delivered until the Tuesday. An explanation or up to date tracking would have been an improvement. Generally a good service though.”

Posted 8 years ago

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Thank you for taking the time to complete the review with regards to your experience. We are keen to recognise which areas we need to develop.

Posted 8 years ago

“Did not knock just left Item also time left appears wrong”

Posted 8 years ago

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Thank you for taking the time to complete the review with regards to your experience. We are keen to recognise which areas we need to develop.

Posted 8 years ago

“I would have given it 'very good' except that the delivery was at 7am - it got me out of bed!”

Posted 8 years ago

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Thank you for taking the time to complete the review with regards to your experience. We are keen to recognise which areas we need to develop.

Posted 8 years ago

“The parcel was delivered to the wrong address. Even though this wasn't your fault as the sender sent the wrong address I can't mark it as good or very good when I had to go around my entire street to find my parcel, therefore not marking you as poor either as it wasn't your fault. I did like the fact however you could track the journey of your parcel and amend delivery options up until delivery of parcel. This is smart.”

Posted 8 years ago

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Thank you for taking the time to complete the review with regards to your experience. We are keen to recognise which areas we need to develop.

Posted 8 years ago

“Confusion over collection date and asked to leave in green house it wasn't was left on back yard.”

Posted 8 years ago

“Was good service from what i remember”

Posted 8 years ago

“Thumbs up”

Posted 8 years ago

“Not up to your usual standards. Driver rang the bell and whilst I was quick in answering the door, the parcel was propped up next to the front door and he was back in his van. I shouted 'thank you' but he did not respond. This is unusual as your drivers are in my experience very professional and very friendly.”

Posted 8 years ago

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Thank you for taking the time to complete the review with regards to your experience. We are keen to recognise which areas we need to develop. Please check your registered email address for a formal request.

Posted 8 years ago

“Good communication and easy to set up but paid extra for specific time (8am till 1pm) and they were almost two hours later at 15.17. I bet they're wishing their comms were less precise! Would use again.”

Posted 8 years ago

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Thank you for taking the time to complete the review with regards to your experience. We are keen to recognise which areas we need to develop. Please check your registered email address for a formal request.

Posted 8 years ago

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ipostparcels is rated 1.6 based on 2,498 reviews