ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,498 Reviews

0 %

of reviewers recommend ipostparcels

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1.6

Based on 2,498 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rated this delivery as 'Normal', ok I suppose if normal is outside by the front door”

Helpful Report

Posted 8 years ago

“Simply arrived at the indicated time”

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Posted 8 years ago

“The packages were not delivered but instead one was left inside and the other was left in the porch of a neighbour. This was despite me being at home and waiting for the delivery. No attempt was made to knock at the door and these actions put the packages at risk of theft. It should be noted that there was no arrangement to leave the package with a neighbour and I am currently in dispute with this neighbours so the delivery amounted to a misdelivery.”

Helpful Report

Posted 8 years ago

“Very late delivery. Disappointed client - but did receive notification that it would be late. Tracking system was not kept up to date. 2nd time in a row now.”

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Posted 8 years ago

“The parcel was received on my behalf but it arrived at the time given and the communication from the company has been good. Thanks!”

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Posted 8 years ago

“The driver delivered the package. Its his job. He did it ok. How hard can it be?”

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Posted 8 years ago

“Website week and out of date Delivery Pdf you send does not open on all machines No contact tel number for contact Response time via email response if no tel support should be max 30 minutes Why do I use you cheap and we can drop off parcels”

Helpful Report

Posted 8 years ago

“Not sure a bin is a safe place”

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Posted 8 years ago

“The parcel wasn't actually delivered to me, more just left on the doorstep of my side door where anyone could have taken it. The box had some minor dents, but was a secondhand box so they were probably there to start with. And on the positive side the parcel arrived during the delivery time specified.”

Helpful Report

Posted 8 years ago

“I knew that I might not be home to take delivery so I left note asking if the delivery was when I was out to take the parcel over to number 61. The item was left outside the 'front' door, which is on the side of the house, in full view of the road. Luckily I arrived home shortly after.”

Helpful Report

Posted 8 years ago

“The package was delivered & I liked the online tracking, I would however have preferred it if the driver had bothered to ring the doorbell, to let me know it had arrived, rather than just leaving it on the doorstep in full view of the pavement. As anybody could have taken it...”

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Posted 8 years ago

“Quick delivery, but polythene wrapping quite torn and item left outside for me in unsecure area.”

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Posted 8 years ago

Thank you for taking the time to complete the review with regards to your experience. We are keen to recognise which areas we need to develop.

Posted 8 years ago

“Had a text and email advising delivery was between 12:42 and 13:42. Arrived home at about 11:45 to find parcel on doorstep, despite it stating signature mandatory. Happy to have received item safely buy concerned how things would have been had it been stolen from doorstep...”

Helpful Report

Posted 8 years ago

Thank you for taking the time to complete the review with regards to your experience. We are keen to recognise which areas we need to develop.

Posted 8 years ago

“Was charged as individual items by sender, but items arrived shrink wrapped together and for price paid, would have expected next day delivery!”

Helpful Report

Posted 8 years ago

“Goods arrived undamaged, although it took 2 attempts to deliver a parcel that fitted through my letter box. I was not in the house on either attempt but the parcel was delivered by posting it through the letter box the second time. This is not the first time this has happened.”

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Posted 8 years ago

“delivered on time as expected , what more can I say”

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Posted 8 years ago

“The email is addressed to Mrs Sarah Crawford. Who is she??”

Helpful Report

Posted 8 years ago

I would like to apologise on behalf of ipostparcels for the below standard level of service on this oc

Posted 8 years ago

“I don't know who Anna Edwards is - it isn't me! I did get a delivery today - couldn't tell you which company delivered it as couldn't see the van. Delivery ok.”

Helpful Report

Posted 8 years ago

Thank you for taking the time to complete the review with regards to your experience. Your feedback will provide us with the opportunity to remedy any problem.

Posted 8 years ago

“Getting notified about when the parcel would be delivered was useful and it was delivered within the timeframe specified. However, I had to leave work in order to be there for the delivery. I would therefore have preferred that the sender had used Royal Mail as I could have then just picked it up after work the next day from the nearby depot.”

Helpful Report

Posted 8 years ago

I would like to apologise on behalf of ipostparcels for the below standard level of service on this occasion.

Posted 8 years ago

“You were late collecting. It was just before Bank holiday in August and the item was required specifically for that particularly weekend as a winning gift for a raffle during that weekend. You DID NOT collect on the day that I had booked and there was no notification from you or any apology. Because it was the Bank Holiday weekend, you collected a day late and it didn't get delivered to me until AFTER the Bank Holiday weekend on the Tuesday, so it was too late for the purpose it was bought. I did mail you to tell you this but you didn't even reply. All of this "mailing service only" may be convenient for you as a company, but it is extremely inconvenient for us as customers. Having a phone number to ring is much more reliable. Your service may be cheap, but I paid for that cheapness in other ways and am now out of pocket”

Helpful Report

Posted 8 years ago

I would like to apologise on behalf of ipostparcels for the below standard level of service on this occasion.

Posted 8 years ago

ipostparcels is rated 1.6 based on 2,498 reviews