ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,499 Reviews

0 %

of reviewers recommend ipostparcels

Company Reviews

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1.6

Based on 2,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“package didn't arrive, said it was on porch, it was not”

Helpful Report

Posted 10 years ago

“I send 10+ parcels a month. UK service is good but overseas is abysmal, much worse than other vendors. There is no overseas tracking, their on-line help requires a postcode but will only accept a UK postcode so will not accept a query and I have never, ever had a response anyway. Last 2-3 day delivery to Belgium took a month. At least they didn't loose it!”

Helpful Report

Posted 10 years ago

“Waited in all day for parcel to be collected ....text said pick up time 3.45-4.45 pm fair enough ......but driver never arrived waited and waited no more messages or telephone call to let me know the problem!!!! This was important package so I will request my £7.24 back and have to post via Royal Mail!!! Not good at all. And not happy.”

Helpful Report

Posted 10 years ago

“Very unhappy.You emailed me you delivered my parcel but no parcel or card arrived to me.I don't know what happened and you should speak to your team and check what happened.Amd also ,you emailed that I should solve this with the person who sent me the parcel.How rude!!!You said you already collected and it's on the way to my house.”

Helpful Report

Posted 10 years ago

“We waited in, parcel didn't come. Website said it was delivered, left in porch. Haven't got a porch. Complained by email twice, got told twice case was closed. Then lady from another block kindly brought it round after finding it on her doorstep.”

Helpful Report

Posted 10 years ago

“This is the worst service in the world. Waited in two full days for a delivery and all I got was delivery attempted How why and what could have held them up so long amazes me. Still waiting day three. I live in hope. Only sixteen miles from the Preston depot Should have walked. Chris”

Helpful Report

Posted 10 years ago

“Parcel out for delivery Wednesday 21/1/15, now the end off 22/1/15 and no parcel or calling card either day!! Emailed but guess what...... No response!! Complete muppet show!! I will NEVER use them again!”

Helpful Report

Posted 10 years ago

“The parcel was delivered 5 days late. It was nset on Thursday Jan 15 for delievry on Friday Jan 16th. it was not received until Wednesday Jan 21. When it - a framed photo -arrived, it was severely damaged. The glass was shattered. I now have to get it replaced.”

Helpful Report

Posted 10 years ago

“Parcel was very late got a email and a text message to say parcel would be here between 11.32am-12.32pm I waited in so I didn't miss the delivery man and he never showed up. I then had to wait in the rest of the day as you was running late my kids missed out on there boxing lessons thanks to you running late and my parcel didn't turn up till gone 7pm last night”

Helpful Report

Posted 10 years ago

“i was not at home when the delivery guy came. He left a piece of paper with a number that i called.it was their office and i inquired about my parcel. they say the driver is not back and they will let me know. i am still waiting for their call. thanks”

Helpful Report

Posted 10 years ago

“The parcel was left on the front doorstep on full display to anyone passing so could easily have been taken. I was in the house all afternoon and the driver did not knock or ring the bell. Poor service in my opinion and the company is lucky that it's not facing a claim for stolen goods.”

Helpful Report

Posted 10 years ago

“Another failed collection, this is now the THIRD time they have failed to collect. Absolutely pathetic. I will have to ask for refund again. I was stupid to be persuaded to try them again, should have learnt my lesson.”

Helpful Report

Posted 10 years ago

“Worst service I have come across, promises but no delivery . if you don't want your parcel, you've found the right people”

Helpful Report

Posted 10 years ago

“Still no collection after 47 days.., no answers to messages... Outrageous!!!!!!!!!”

Helpful Report

Posted 10 years ago

“Twice this year I have used ipostparcels and twice they have failed to collect the items. And this after sending a message saying the parcels would be picked up in a certain time period. Before Christmas I used them to deliver a silver sugar sifter to Chester. They took eight days to deliver it! iPost have cost me customers and money. Please avoid if you possibly can.”

Helpful Report

Posted 10 years ago

“My parcel was left in my back garden at the side of my house where there is no access so it would have had to be thrown over the 6" fence!! Landed between the house wall and the shed and took my husband with the broom handle 20minutes to get it out!! Just as well it wasn't something delicate. WORSE DELIVERY EVER!!!!!”

Helpful Report

Posted 10 years ago

“Our first booking for a parcel collection, they failed to collect and days to respond back. Eventually got a refund after I put messages out on Facebook and Twitter. I was about to book with another courier when we had a delivery by UKMail (one day later than they said, as it stands) and the driver persuaded my wife to use them again. I re booked collection and yet again they have failed to collect the parcel. Another wasted half day waiting for them to collect the parcel in vain, especially since I paid extra for an afternoon collection on each occasion. For a web based company they don't seem to understand how to use their web services. Obviously "Pete" is lost somewhere in the web..........Stupid me”

Helpful Report

Posted 10 years ago

“I am a business and this is the worst customer service I have ever received. The parcel is a week late and nobody in the call centre can get answers from the depot. I cannot speak to a supervisor, manager or call the depot. The retailer also cannot do anything about it until ukmail admit it is lost..... so I paid for next-day delivery and dont have any idea when I will get it, and nobody is calling back or can give answers if I call them... DO NOT USE THIS COMPANY.”

Helpful Report

Posted 10 years ago

“Deliveted to wrong address and left in a shed not brilliant”

Helpful Report

Posted 10 years ago

“Upon receiving a text message advising me of when my delivery was due I went on to your website and arranged to have the parcel delivered the following day, when I would be available. Imagine how surprised I was when I got home to find that the courier had thrown my parcel over my garden fence and classed this as safely delivered. This meant that my parcel was left outside all day and was soggy and damp by the time I got home. Not only was my rearrangement ignored but my parcel was left in a very poor state. This is not the level of service that I expected to receive.”

Helpful Report

Posted 10 years ago

ipostparcels is rated 1.6 based on 2,499 reviews