ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,499 Reviews

0 %

of reviewers recommend ipostparcels

Company Reviews

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1.6

Based on 2,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item I ordered was smashed . The parcel had fragile stamped all over it !”

Helpful Report

Posted 10 years ago

“Arranged collection for a parcel. Failed on 4 successive days to show up despite texts giving times ' your parcel will be collected'. Have emailed asking for refund. Ignored, and no way to speak to a person. Will be suing as they rely on the amounts being too small for that to be worth while.”

Helpful Report

Posted 10 years ago

“In the week before christmas and first week in January no pick up of parcels in the small, remote and hard to find city of LIVERPOOL??? False communication from ipostparcel giving you pick-up windows even though no drivers are covering the area, so we ended up staying in for 2 full days in the run-up to Christmas only to end up having to drive to depot ourselves. No reply to queries left on their 'contact us' service either. Finally one of the parcels arrived in bits. Won't be using them again. Cheap does not have to mean cr*p!”

Helpful Report

Posted 10 years ago

“Two orders not picked up this week and had to go to the depot to drop off. Then delivered two days later than should of been. Can't contact anybody. Customer service diabolical. Delivery Service diabolical. All in all rubbish service.”

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Posted 10 years ago

“not delivered poor service bad rate of resureance not happy”

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Posted 10 years ago

“The driver drove his van onto our front lawn and became stuck causing extensive damage, he finally contacted a local garage to help tow him from the lawn. There was no need to drive onto the lawn as there is ample turning space in front of and adjacent our house. If you send me an email address I can supply you with photos of the incident and damage. The driver who told us his name was Imran Patel( van registration number MW12 DYF) and worked for a company called "Speedmaster" did not even apologise or show any remorse for the damage and distress caused. Regards Harry Hutcheon”

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Posted 10 years ago

“Appalling company. DO NOT USE!!”

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Posted 10 years ago

“2 weeks late and no contact to explain why. The delivery miraculously appeared after I raised the issue and confirmed the address. The parcel had been mis-treated, damaged, protective packaging virtually destroyed and then it was poorly re-wrapped. There was water damage suggesting it had been badly stored whilst your firm left it lying round in a yard waiting for someone to claim it. Overall a useless, poor, disrespectful service that makes it's own existence pointless. The package I had delivered is now unusable and I'm sure it didn't start it's journey 14 days ago in that condition.”

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Posted 10 years ago

“the item was smashed upon receipt”

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Posted 10 years ago

“The parcel arrived on time but was just left outside the front door with no note put through the letter box - only good luck that nobody just walked off with it. I wouldn't even have known it had been delivered. Poor service.”

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Posted 10 years ago

“I have attempted to contact this company via their website and CSR numbers. I am waiting for a collection today, have waited in now since 08.00. I cannot get any real answer and just go round in circles with their website which tells me to log on when I am logged on, and just seem the most unhelp and obdurate organisation. I have been totally ripped of. Because even though I put in valid consignment and order references they say they are wrong, so how on earth will you get your money back??? They have my money, and haven't responded. By the way if you dial the number given as their CSR you'll be kept waiting (7 minutes) only to be told they have nothing to do with this company. Ripped Off be very careful. Robert Ancliff”

Helpful Report

Posted 10 years ago

“Arrived late and damaged”

Helpful Report

Posted 10 years ago

“WORST COMPANY UKMAIL AND IPOSTPARCEL, GOT A LOST PACKET IN GERMANY, THEY NEVER RESPOND TO MAIL, OPEN A PAYPAL CASE, DON`T WAIT FOR THEM TO ANSWER, THERE ARE MANY OTHER COMPANIES MUCH BETTER, THEY NEVER RESPOND AS SOON AS YOU PAID THEM, STILL WAITING FOR PAYPAL CASE TO GET A REFUND, THEY KEEP TRYING TO AVOID REFUND, IS NOT ABOUT THE AMOUNT I PAID, IS ABOUT THE FACT THEY TREAT YOU AFTER LIKE A FOOL, THIS COMPNAY SHOULD BE GO TO COURT FOR FRAUD. JUST AVOID THEM AND SEARCH FOR OTHERS.”

Helpful Report

Posted 10 years ago

“100% the worst company I have ever had to deal with. sent the wrong parcel to my recipient and I spent all day trying to contact them to find out what was going on. the only way I had a response was when sent them a tweet on twitter. they do not speak on the phone. the most pathetic company. DO NOT USE!!!”

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Posted 10 years ago

“????”

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Posted 10 years ago

“i am still awaiting my parcel. this is a poor service and I have been told that they have collected the parcel and still no sign of delivery .This is the most incompetent service as i need the items urgently and its like they are holding on to it”

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Posted 10 years ago

“Parcel arrived badly beayen up and contents were missing”

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Posted 10 years ago

“The parcel was valued over £400 so was sent next day delivery on the 5th January. I received it on the 12th after a lot of trouble on my and the senders part. I stayed in on 3 different days expecting the parcel to be delivered. I send and receive a large number of parcels every week. I will NEVER willingly use your service. Shocking does not even cover it pathetic is not strong enough. You had my parcel for over a week. You caused myself and my business and my family major inconvenience. I can only hope that if I ever have the misfortune to have anything sent to me via your service that you have managed to resolve your incompetences.”

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Posted 10 years ago

“hel hell hel. lyers cheaters scammers!. where have these good reviews come from just look at their facebook page for real customer feedback”

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Posted 10 years ago

“pleasant driver, unfortunately contents of parcel broken in transit. A clock in kit form is no clock at all!!!!!!! How do you rate the service?”

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Posted 10 years ago

ipostparcels is rated 1.6 based on 2,499 reviews