ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,499 Reviews

0 %

of reviewers recommend ipostparcels

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1.6

Based on 2,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Next Day Delivery package dated 26-2-2015, was delivered at 16.35 on 3-3-2015. Package split and dirty. When this was pointed out to your driver he replied, 'I'm not surprised. It has been in our depot over a week waiting to be delivered.' Disgusting service. Don't think I will win £50 will I!”

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Posted 10 years ago

“I don't normally moan but I would have been quicker going to the shop and picking my parcel only 6 miles away.said it was going to arive 2days later instead 6 days later the parcel went 40 miles away to York,shame they did not let me know are apologise.”

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Posted 10 years ago

“I can't imagine how the address you used was so wrong. The original address from which you collected the parcel was 10 Trowlock Island, Teddington, TW11 9QZ. The address you delivered the return parcel was 10 Broom Water West, TW11 9QH, Fortunately the householder there had the common sense to ring us up and deliver the parcel himself. Of course it may be the original sender who was at fault, who I am contacting as well.”

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Posted 10 years ago

“I never received my item, I had to refer back the supplier”

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Posted 10 years ago

“The postman tried to stuff an envelope that was far too large into the letter box, resulting in the envelope being jammed half way in. The envelope was well jammed and, as we were out all day, advertised that the house was unoccupied. The only reason that the package wasn't stolen was that it was so well jammed. We had great difficulty removing the envelope when we got home and eventually mange by one person pushing from inside the house and on person pulling from the outside. The packaging was damaged in the process. This level of service from your delivery people is totally unacceptable and it's a pity I can't give it a rating below very poor. Regards, Mick Dunne”

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Posted 10 years ago

“Haven't got the parcel.”

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Posted 10 years ago

“Item not delivered ? Perhaps tomorrow?”

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Posted 10 years ago

“The retailer advised me by email the night before delivery that I would have to be in to sign for my delivery. It was made clear I could not leave a signed note for the driver asking for the parcel to be left in a secure porch, garage, etc. I had rearranged my day so that I could accept and sign for delivery as requested. The following morning I received a text message advising me of my 1 hour timed delivery slot. As it turned out the driver arrived early, so crept into my porch to leave my parcel, without ringing my doorbell. I heard him as he was about to leave and asked him if he needed a signature, he said no! I challenged this, he said he was early so it didn't matter, I asked if what he actually meant was that he would sign the delivery as received, later, instead of me. He said yes. I was not impressed. The way I see it is this, the point of signed for delivery is protect the retailer and buyer, if the driver is going to fraudulently sign for the delivery himself it makes a mockery of the system. I later that morning received a message saying the parcel had been delivered and signed for by Clayton. I had not signed. If my parcel had gone a stray, would i be believed as the parcel was signed for... Also it was a pointless waste of time rearranging ones day to receive the parcel when delivery driver happily took it upon himself to deliver the parcel to suit his own needs. He also parked across the drive, delivering then to my neighbour, his thoughtless parking, or pulling up and stopping, prevented my daughter from leaving for work on time. The entire road was free of parked cars, but he chose to stop In front of our drive.”

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Posted 10 years ago

“I had an email on the Wednesday, Thursday and Friday telling me the time slot my parcel would be deliverd. it didn't arrive on any of these days and I had needed the parcel for the weekend. I rang and complained on the Friday night and was told they couldn't find the address, I find this hard to believe when it is a business address and we receive between 10-20 deliveries per day. I don't often complain but this was very poor service.”

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Posted 10 years ago

“Didn't get any parcel”

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Posted 10 years ago

“I've received an email saying you've delivered my parcel but I haven't received anything :-s can you give me details to contact someone about this?”

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Posted 10 years ago

“Got this email, never received a parcel from you. I was expecting something so got worried. Tried to get in contact with you, couldn't find a phone number so filled in one of your forms and never heard back from you. I would now steer clear of this company at any cost.”

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Posted 10 years ago

“What parcel? I didn't get a delivery!”

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Posted 10 years ago

“Where is this parcel you delivered on 1st March 2015?? IT NEVER GOT HERE”

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Posted 10 years ago

“The experience is quite horrible I would say. Communication: Email: there were some initial email but it stopped after 2 days and when they flagged delayed. Absolutely no communication even if it continues for another 5 days. Website: There is no update on their website that might be helpful. Over phone: I would say you only call them when it’s late and it’s very unprofessional when you don’t know the reason and they just apologise for the delay and keep repeating the same. There was no record of my call when I called the 2nd day. Delivery: Driver was not aware of how many boxes he should be delivering and why he is missing one, not aware of the details on his handheld system. All the boxes handed over were in precarious conditions almost black and dirty and some of them severely dented even though they were all showing fragile. Driver was rude and was insisting to sign so that he can go even if was missing a box and would not have patience till I call their customer care. The customer care was prompt is saying there was actually a mistake and it should be one box less where I know he was missing a box. I asked him to confirm in writing which never came. It was told by the customer care that the initial delay was because the driver could not get the way to our building and he could not contact me as the number was incorrect. But the driver was fully versed as I later came to know he is the same person who is frequent to our building from our concierge.”

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Posted 10 years ago

“Waited at my mums from 7.30 parcel was ment to arrive before 1pm didn't arrive till after 5”

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Posted 10 years ago

“Parcel has not been delivered”

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Posted 10 years ago

“3 different delivery dates given also package was marked for return due to driver unable to find our location our phone number was given but no contact we had to contact them thats how we found out would never use again sorry”

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Posted 10 years ago

“I have not yet received my parcel !”

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Posted 10 years ago

“Not sure what you are referring to. I received no delivery! What time and what was it?”

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Posted 10 years ago

ipostparcels is rated 1.6 based on 2,499 reviews