ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,499 Reviews

0 %

of reviewers recommend ipostparcels

Company Reviews

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1.6

Based on 2,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You must have the wrong person”

Helpful Report

Posted 9 years ago

“Hi, I had ordered my items on Mon 21st Sep and paid for next day delivery - I only received my order yesterday Thursday 24th Sep. I have queried this with your company twice - but still haven't had a response. Not impressed with the next day delivery service - as it doesn't work! Kelly Ann Farnan”

Helpful Report

Posted 9 years ago

I would like to apologise on behalf of ipostparcels for the below standard level of service on this occasion.

Posted 9 years ago

“The parcel was not signed for by myself also the parcel was badly damaged and had to return back to the shop The parcel stated do not bend did they take any notice no very poor customer services”

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Posted 9 years ago

Thank you for taking the time to complete the review with regards to your experience. Your feedback will provide us with the opportunity to remedy any problem.

Posted 9 years ago

“At home at time of delivery but driver delivered to downstairs neighbour instead. No card through the door. Very unsatisfied.”

Helpful Report

Posted 9 years ago

I would like to apologise on behalf of ipostparcels for the below standard level of service on this occasion. Please check your registered email address for a formal response.

Posted 9 years ago

“I was Very Very Very disappointed with your driver because he was Very Very Very rude to me for No reason at all and when I asked him why he was behaving like that he said because he was too busy . You made a mistake and wrote a wrong address on the parcel and to my surprise he took that on me . I wish you would train your drivers good customer services before you lose customers like me .”

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Posted 9 years ago

Thank you for taking the time to complete the review with regards to your experience. Your feedback will provide us with the opportunity to remedy any problem.

Posted 9 years ago

“my order came and it was very damaged I was very dissopointed in the service of the delivery”

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Posted 9 years ago

“Parcel was supposed to arrive Monday and it arrived Thursday. There were two items and only one was delivered. So, where was the second? You tell me. terrible service all round, but thanks for then opportunity to tell you. Looking forward to a reasonable response.”

Helpful Report

Posted 9 years ago

“Very poor service, waited for delivery at scheduled time, failed to deliver, no notification and had to pick up parcel myself following day miles away at delivery centre or wait a further 3 days for the item. Then told it had been delivered successfully! You cannot speak to anyone regarding your delivery and when you email you are limited to characters. Very disappointed.”

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Posted 9 years ago

“I DID NOT RECEIVE A PARCEL FROM YOU YESTERDAY I HOPE U HAVE NOT TAKEN TO WRONG ADDRESS”

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Posted 9 years ago

“Not impressed, we were not available so the driver saw fit to drop the large cardboard box on the door step. My wife could not lift it to gain entry ( the weather was poor) i have a large garage next to the house with an exterior staircase . This large box could have and like all other deliveries are , should have been left under the stairs to save the contents from the rain . i feel it was very poor to leave a large box in full view and causing a hazard to gain entry.”

Helpful Report

Posted 9 years ago

“On opening the item that had been delivered it was clear that the item had been badly damaged in transit. It was well packaged, bubble wrap, foam balls etc but as soon as I lifted it out the box, a sharp piece of plastic was sticking through the bubble wrap. On closer inspection of the item it has suffered a lot of damage to one corner. So bad so that the item does not even operate when switched on. I have contacted the person that sent me the item and I believe they have contacted you. This service is unacceptable. This is an expensive item that had been well packaged and is now unusable and in need of repair. Can someone please contact me ASAP. Thank you”

Helpful Report

Posted 9 years ago

“Terrible. I was told that the parcel would be delivered on the Saturday by the supplier and it wasn't delivered until the following Tuesday. On returning home from work I found the parcel hanging from the letterbox on the outside of the door for all to see. There was obviously no consideration to the goods or the announcement that my house was empty all day.”

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Posted 9 years ago

“Paid for overnight delivery, and it took 4 days to get here, was told it was collected when it wasnt, then told it would be delivered wednesday but turned up the tuesday while i was out, shocking service, your phone line doesnt recognise when a consignment number has been entered either”

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Posted 9 years ago

“I came home to my parcel being outside the main door of my flat! Totally ridiculous and very lucky no one had stole the item”

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Posted 9 years ago

“The driver delivered my package to the house next door. Both numbers on our houses are clearly visible but he obviously didn't take any notice. Luckily I have nice neighbours who brought the very bulky item round to my house.”

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Posted 9 years ago

“I cannot comment on the quality of the drivers but the whole experience was let down by poor tracking information which was compounded by UKMail's refusal to deal with queries - claiming I had to speak to iPostPoarcels - even though your escalation process on line takes you to the UKM web site & CMS. Real shame as upfront your booking process was very good.”

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Posted 9 years ago

“I was at home waiting bit did not receive my parcel The driver never arrived”

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Posted 9 years ago

“Left on doorstep in plain sight. Very poor , good job the weather was OK , if it had been raining the goods would have been destroyed.”

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Posted 9 years ago

“There was no one home, so the parcel was just left on the door step in full view of people passing luckly I came home before it was stolen why was it not left with a neighbour ?”

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Posted 9 years ago

“Contents of parcel had been damaged by poor handling.”

Helpful Report

Posted 9 years ago

ipostparcels is rated 1.6 based on 2,499 reviews