“the first time i ordered from ISIF i ordered 3 items and payed for all 3 but only 1 item arrived and inside the package was a receipt that said the other 2 items were out of stock. Despite not being in stock they still took my money and allowed me to purchase items which were not available. The second time i ordered i payed for next day delivery and i did not get next day delivery”
“I brought isif black joggers and they have a hole in the back. Also a grey lounge set, and the bottoms of it also had a hole in them, the tops very small to be a size ‘M/L’. I also ordered a wine coat which was meant to be size XL, it’s tiny. I won’t be ordering off this website again. The only decent thing was a pink hoodie.”
“Total Scam of a company!
Only buy if your not bothered about Actually receiving the goods
Getting Refunds
And customer service , not consisting of emails that just fob you off!
Only buy if you like these things”
“I ordered some trousers early in December, they were never delivered and I’m still waiting for it to be sorted out. I Saw It First have just been really awkward, no help at all. They have my money, I have no trousers and they don’t care. Not to be trusted.”
“Received order, packaged up and posted back the very same day.
Over a month later and about 30 emails they hav said they are now sending my refund.
Disgraceful it had to take this long.”
“Extremely poor quality and small sizing. I returned 5 weeks ago and still not had my refund. I have contacted numerous times and they confirmed they have received and keep reassuring me the refund has been sent but it hasn’t. Nothing but con merchants. DO NOT TRUST!!”
“horrible unprofessional rude customer service! day time robbers! returned my order and got refunded £10 less than the original price!!!!!!! wtf! how? why???”
“Cheap clothing with bad workmanship and finished to a low standard. Customer service never reply, packaging not suitable for some items which arrive squashed”
“Terrible. I made an order 14 days ago with next day delivery and have not received it. I have contacted them over and over again and nobody is getting back to me. I don’t even need the items anymore as the event I needed them for was 12 days ago (which is why I paid for next day delivery in the first place) I just want a refund now!”
“SCAM. promised “$1 shipping if you use the app” and didn’t tell me the full amount until after I checked out and charged me $10. Customer service doesn’t care. Don’t use them!!!”
“do not order from this website! It was my first time ordering an item from this online store.. they sent me the wrong dress with the label being wrongly sized. The dress they sent me looked like someone was blindfolded making it! Uneven and poor quality. I emailed them and sent pictures, they never replied. Do not waste your money!”
“Orderd an item was sent the wrong item, they didn't reply when emailed so I returned the item for a refund i then ordered the same item again with am additional item and tbey were both delivered being the wrong items again. No one seems to reply to you either”
“Overseas customer. Was sent a completely different item to what was ordered. Had to pay $30 to return it and they point blankly refused to reimburse even though it was their error.
Clothing poor quality. Looks cheap! Would never recommend this brand. Terrible customer service.”
“ORDER NO 26054381304.
RETURNED A DRESS BUT I NEVER RECEIVED A REFUND. THERE ARE NO CONTACT DETAILS THUS THEY MAKE IT SO HARD HOPING YOU JUST GO AWAY. I'VE BEEN SCAMMED LIKE THE OTHERS ON HERE. PLEASE EVERYBODY IN THIS POSITION GO TO TRADING STANDARDS LIKE ME!!!”
“Never refunded me ever! I got scammed! They told me it was my banks problem now and that was it. They don’t reply to you and there is no contact number ! Please don’t buy!”
“I have tried to contact numerous times with no reply. I never received my items even though it says its been delivered. The customer service communication is very poor, there has been no indication if this will be resolved, I just want my items to be sent out.”
