Japan Ski Experience Reviews

Name: Japan Ski Experience
Address: Parfum Building, 3rd Floor Left, 2 Chome-17-4 Minami 1 Jonishi, Kutchan, Abuta District, Hokkaidō
Rating: 4.81

4.8 Rating 942 Reviews

99 %

of reviewers recommend Japan Ski Experience

About Japan Ski Experience:

Japan ski holiday booking specialists

Visit Website

Phone:

0136 55 6077

Email:

lindsay@japanskiexperience.com

Location:

Parfum Building, 3rd Floor Left,
2 Chome-17-4 Minami 1 Jonishi,
Kutchan, Abuta District
Hokkaidō
044-0031

Japan Ski Experience 4 star review on 12th March 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was our first time in Niseko but our third time skiing in Japan with Japan Ski Experience. The team answered all our questions promptly and were very helpful. The accommodation was very nice and met all our needs. Having a van to use to go to all the slopes was a huge bonus as it saved us so much time. Will go to Japan with this team again.”

Helpful Report

Posted 8 months ago

“I would like to express my gratitude to the team at Japan Ski Experience, once again they have made our holiday one to remember, the team provided great accommodation, transfers and other services that met all our requirements, the accommodations were of the highest standard for a great price, transfers were conducted efficiently and on time, during our stay we required extra assistance with reservations and transportation that the team were able to assist with that made our stay that extra special. I would and have recommend Japan Ski Experience to many and will continue to do so. Once again thanks for making my family holidays so special.”

Helpful Report

Posted 8 months ago

“Fantastic and seamless experience. Have had many issues of flights delayed etc and they have been amazing at accommodating last minute unexpected plans. Well done guys.”

Helpful Report

Posted 8 months ago

“The staff were really helpful in helping us pick an accommodation which was suitable for our large group”

Helpful Report

Posted 8 months ago

“The comfort of having everything organized by the one group made our travel very relaxed. Our accommodation was as described and the location for us was excellent. Thanks for making our trip super easy!”

Helpful Report

Posted 8 months ago

“Easy to deal with, great selection of properties, easy to add in additional services”

Helpful Report

Posted 8 months ago

“very pleased with the service received from Japan Ski Experience”

Helpful Report

Posted 8 months ago

“Responsive, provided range of options depending on inclusions and price”

Helpful Report

Posted 8 months ago

“made everything easy”

Helpful Report

Posted 8 months ago

“Thao Nguyen assisted with multiple requests for quotes and looked for more affordable options even on such short notice. Even with change requests after the booking was confirmed, Thao was very patient and proactively contacted the hotel to communicate our issue. I am glad I chanced upon Japan Ski Experience, which made my trip so much easier! Will definitely use again next time we visit.”

Helpful Report

Posted 8 months ago

“Efficient, kept us informed. Transfers on time and drivers carried the heavy luggage”

Helpful Report

Posted 8 months ago

“Made the whole process of organizing accommodation, transfers and lift passes very straightforward. Responded quickly and sorted out any issues we had straightaway. Would definitely use JSE again”

Helpful Report

Posted 8 months ago

“Very responsive and professional in all aspects”

Helpful Report

Posted 8 months ago

“Very efficient service. Extremely prompt at replying to questions. Staff very knowledgeable. I would certainly recommend this organisation and I would use it again.”

Helpful Report

Posted 8 months ago

“Great communication”

Helpful Report

Posted 8 months ago

“Prompt communication and knowledge of the resort.”

Helpful Report

Posted 8 months ago

“Japan Ski Experience were amazingly helpful with all queries I had prior to arrival, including asking questions of our Hakuba accommodation owner, providing extensive details on lift passes and transportation options and all questions were answered promptly. I can highly recommend using Japan Ski Experience for booking a Hakuba holiday and we will certainly use them again if we travel to Japan.”

Helpful Report

Posted 8 months ago

“Japan Ski Experience was so helpful and full of great information regarding our ski holiday. This was our first ski holiday as a family so to have a company organise everything from accommodation, ski hire, lift passes and ski lessons was one less thing I had to worry about. They were prompt with responding to emails and always willing to provide ideas for our holiday. I would 100% recommend Japan Ski Experience to anyone interested in a ski holiday.”

Helpful Report

Posted 8 months ago

“Fantastic experience from end to end! Highly recommend. I usually book my own travel but booking with Japan Ski Experience was 100% worth it for the comfort and value. Clear and courteous communications with booking agent, concise shortlist of options presented based on what we wanted, clear dates for deposit and balance payments. Additions of equipment rental, lift passes and ski lessons were seamlessly added. We were booked into the most central village in the ski area (Happo) and our hotel (Hakuba Gateway) was comfortable, clean and very central. It even included laundry facilities that were free to use, and a ski equipment/rental store and lovely pizza restaurant were under the same roof. Our booking also included delicious in-house buffet breakfast, and a free shuttle service to and from the bus station, both of which were invaluable in the snowy weather! Very highly recommend Japan Ski Experience, and will book with them again in future.”

Helpful Report

Posted 8 months ago

“Japan Ski Experience, were very knowledgeable, patient and helpful during the time we worked with them to book our accommodation - and it wasn't easy, we had some difficult accommodation requests! From there it worked really well, Oliver in particular was fantastic, really responsive as we worked through lift passes, rentals transfers etc for our big group. Once we arrived it was all fabulous (although we did get to Niseko for the 8 days in January this year that they had no snow! Unheard of. Thanks team Japan Ski!”

Helpful Report

Posted 8 months ago

Japan Ski Experience is rated 4.8 based on 942 reviews