Japan Ski Experience Reviews

4.8 Rating 797 Reviews
99 %
of reviewers recommend Japan Ski Experience
Read Japan Ski Experience Reviews

About Japan Ski Experience:

Japan ski holiday booking specialists

Visit Website

Phone:

+81 (0)136 55 6077

Location:

Tancho Center B1F, 179-8 Aza Yamada
Kutchan-cho, Hokkaido
044-0081

Japan Ski Experience 4 star review on 12th March 2019
Ajay S
Japan Ski Experience 5 star review on 4th March 2019
Elizabeth S
Japan Ski Experience 5 star review on 5th February 2019
Mark H
Japan Ski Experience 4 star review on 18th January 2019
Angela T
Japan Ski Experience 5 star review on 2nd January 2019
Sean R
Japan Ski Experience 5 star review on 13th March 2018
Mabel W
Japan Ski Experience 5 star review on 20th February 2018
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
met us at the airport and again at the lodge. everything was well explained and set up a wonderful holiday.
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Posted 7 years ago
Questions were answered promptly via emails before our trip. We were very happy with the apartment and transport that we booked thru Japan Ski Experience. Though I would give the grade "Very good" if they were more helpful with our request to make a simple dinner reservation on our behalf since it has to be done via phone call before our arrival. Other than that, we are satisfied with our choice to use JSE.
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Posted 7 years ago
The trip to Hakuba and Mominoki Hotel was our second with your company. We enjoyed the hotel and the back office arrangements in setting it all up worked well. The Rythm Sports hire of ski gear was perfectly placed adjacent to the hotel.
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Posted 7 years ago
Seemed all ok. But nothing spectacular
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Posted 7 years ago
They responded to emails and enquiries promptly. All the arrangements for bus and taxi pickups worked.
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Posted 7 years ago
Transfers were efficient. Changes to bus were not easy (impossible), even with 5 days advanced notice. That was disappointing as the both buses (the morning one we wanted to get on) and the afternoon one were not even halfway full.
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Posted 7 years ago
Thank you for taking the time to provide feedback. There does appear to be a misunderstanding as we would have been happy to switch your bus reservation if there was space available. The request we received was to change from a public bus to a private car 2 days before travel, and unfortunately this option was not available. We very much hope we will be able to take a booking for you in the future, and we will ensure we book your preferred method of transfer in advance.
Posted 7 years ago
Very reliable in providing the proper information for the hotel. Overall good Organization of the transportation.
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Posted 7 years ago
We had a complicated situation last year, with a need for another apartment when some relatives decided to join us some time after our initial booking. Ai was most helpful in trying to find a unit close to our first booking. Great responsive service throughout!
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Posted 7 years ago
Japan Ski Experience is rated 4.8 based on 797 reviews