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Jatie Beauty Reviews

4.6 Rating 3,959 Reviews
88 %
of reviewers recommend Jatie Beauty
4.6
Based on 3,959 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
97%
Customer Service
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Phone:

5867037311

Email:

info@jatiecorp.com.com

Location:

13927 Plumbrook, ,
Sterling Heights
48312

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55
Anonymous
Anonymous  // 01/01/2019
wrong size s as bad wrong color
Helpful Report
Posted 4 years ago
Please contact customer service for any order issue . info@jatiebeauty.com
Posted 4 years ago
Have not receive it yet
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Posted 4 years ago
I was very disappointed with the customer service i had clothing that didn’t fit and was told to pay for shipping to return back after I already paid shipping when received. On top of that everything is made in China meanwhile you guys advertise high quality. If I wanted cloths from china I would've ordered on amazon for half the price and a better return policy.
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Posted 4 years ago
They fit fine but constantly fall down.. love the quality of them but wish they stayed up more
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Posted 4 years ago
Never heard anything back about a customer service issue that I sent to u guys
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Posted 4 years ago
I love the leggings and shorts that I ordered but I messaged a question about the product to both Katie and Jatie instagram. I never heard anything further so a little disappointment at the customer service so I am rethinking ordering anything further... to
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Posted 4 years ago
We have a customer service email at info@jatiebeauty.com, Katie and Josh do not answer customer service questions via instagram
Posted 4 years ago
Item shipped a week ago and as of today it’s still in Texas. You need to stop using the USPS.
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Posted 5 years ago
We provide many options for shipping, the USPS is experiencing long delays which is noted on our website due to the covid-19.
Posted 5 years ago
Didnt get my item and got refunded after it said shipped and after it even gave me a shipping number.
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Posted 5 years ago
We are so sorry, do to high demand of orders sometimes the system can not keep up and we get over sold. Constantly restocking please try again.
Posted 5 years ago
Have not recieved my order at all.
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Posted 5 years ago
You guys emailed me that you shipped my order. Then a day later say there was a glitch and are out of stock. Very disappointed and make sure to have sizes available up on the website. Therefore, didn’t make a purchase
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Posted 5 years ago
i still havent received my order from like 3 weeks ago :(
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Posted 5 years ago
I still did not receive my tumbler. I am very disappointed as I bought the tumbler to give as a gift to my niece for her birthday which was a week ago.
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Posted 5 years ago
We are sorry shipping is delayed but due to the covid-19 there is nothing we can do. We ship within 24 hours Monday through Friday. The USPS is experiencing very long delays.
Posted 5 years ago
Cancelled and refunded order with NO explanation. Very disappointed.
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Posted 5 years ago
Unfortunately with a surge of orders the system can not update as fast as the sales and we were unable to fill all orders. Emails were sent out with any orders unless there was an address issue which also are sent with a email. We will be restocking soon.
Posted 5 years ago
I ordered the shorts for my granddaughter and received the pants
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Posted 5 years ago
The wrong item was sent to me even though the paper that came with that had all the information showed what i ordered
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Posted 5 years ago
Accidents do happen, please contact customer service at info@jatiebeauty.com so we can correct your order.
Posted 5 years ago
I am very upset because I normally fit into a large to xL and the XL was to small. I would recommend you revise your sizing chart because I can’t purchase again until I know I can fit into the leggings. I was very exited to receive them but now I have to send that back 😔. Thanks anyway hope you make lots more sales.
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Posted 5 years ago
Thank you for your feedback, we are a small company but as we grow look forward to be able to add more selections into our collection. Thanks Team Jatie
Posted 5 years ago
We didn’t receive our package yet!
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Posted 5 years ago
It was good and very fast delivery but the reason why I scored so low was because I’ve been charge an extra €35 for tax as well as the €78 I’ve already paid. I know the company can’t do much about that but I’m just really upset and stressed about it I am only 16.
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Posted 5 years ago
We are so sorry about this, we have been working with other carriers to try to decrease shipping costs. International tax fees charge by countries is out of our control. Team Jatie
Posted 5 years ago
Package was never received
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Posted 5 years ago
All packages sent out come with a email that provides tracking numbers, please work with our customer service to figure out what action to take if you package was missing. Thanks Team Jatie
Posted 5 years ago
Jatie Beauty is rated 4.6 based on 3,959 reviews