“Ihsan at the jewelry dept. is very professional and helpful. I purchased a ring and decided on a different ring that I had tried on. I called Ihsan two days later and asked her to set it aside for me and she remembered me. Thank you Ihsan!”
“Juju in the jewelry dept at the Merritt Island store was patient and kind. She helped me find the best deal for hoops as exactly what I was looking for.
10 thumbs up toast the lady”
“I have been a JC Penney Card holder since 1977. Today, I canceled due to your excessive charge of $1.99 to send a bill. It is time to part ways. Cancelled card and I am canceling you. Good luck -you are putting yourself out of business. Bye bye.”
“For a moment I was worried about the future of the Department Store Iβve shopped for so long, but between Ana, Rye Grass, Worthington taking in new refreshing looks, I was excited to shop there once more. Needless to say, I was disappointed at JCP sending out their 50% Mystery Sale card late. Makes me wonder if it was a ploy. All other times Iβve received the lower %ages well before expiration. Not the 50%, I received it the evening it expired.”
“Ordered a Stratford Park Comforter set online with no issues! Easy to order from website, fast delivery with notifications, merchandise as advertised when it arrived! Recommend to all.”
“The clerks at check out are so personal and wonderful. I have my favorites in Nampa store. Their smiles and helpfulness makes waiting in line worth it.
The ladies in the floor are great I needed her help in two departments and she never made me feel like I was wasting her time.
Thank you all for showing up and working with a great attitude.”
“I had the best service from Violet and Angela the day I came in. Very impressed with the service I received.
It was nice to have someone there that was willing to help.
Very great full for their help.
Sincerely,
Sharon Keenan”
“Someone needs to train their employees on how to pack a package for shipping.
ππππ)ππππππ πππππ ππππππ +π πππ πππ ππππ
(ππππ) ππPPππT_πππππππR (SEπ Vπππ) +π πππ πππ ππππ
πππππ ππππππ +π πππ πππ ππππ
I just recieved my order which was glassware. I believe it was the worse packaging I have ever seen. The box of glassware was just flopping around in the box. Its a miracle they werent broken!!!”
“I recently posted a complaint and recently was contacted by JC Penny. They were efficient and courteous. They rectified the problem and I give them credit for this. It shows that not all big corporations are the same. I would shop here again unlike Nordstrom that demonstrates terrible customer service.”
“The sales members were very helpful. We were looking for specific accessories for our wedding (shoes, neck ties, etc.) and they were helpful finding good colors and styles we liked!”
