JD Sports Reviews

Name: JD Sports
Address: Hollinsbrook Way, Pilsworth, Bury, Lancashire
Rating: 2.06

2.1 Rating 1,360 Reviews

26 %

of reviewers recommend JD Sports

Company Reviews

Questions

Metrics

2.1

Based on 1,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0844 264 1000

Location:

Hollinsbrook Way, Pilsworth, Bury
Lancashire
BL9 8RR

Write Your review

Tell us how JD Sports made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

JD Sports 1 star review on 29th May 2025

Brett Hopkins

JD Sports 1 star review on 30th December 2024

Anonymous

JD Sports 1 star review on 22nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We went on a Saturday at 7 o'clock for a pair of trainers and it was awfull the staff were realy slow and clueless. We asked for a pair of trainers in a large size, after 30 minutes a member of staff came and told us that the size we wanted was unavailable and not to mention it wasn't even the lady that we asked the shoe for. We would never recommend JD trafford centre to anyone!”

Helpful Report

Posted 8 years ago

“here, how they work for online order. The stock shows on the website seems not to be a real time stock. So possible that your order will be cancelled even they accept your order and charge to your credit card. If they can't fulfill the total order they will just tell you some items are missing. They won't tell you details. they will just send what they have and refund to you for the missing item. Don't expect any reply with their email system. They rarely reply or sometimes they reply to you after the parcel arrived. If you follow up for a case you may have to tell them all the story again and again as they don't have one person to look out in one case. They have many staffs so when another staff read your most recent message they wouldn't care to read the whole story so you might have to tell them again from the begining. It might take up to 20 days for the parcel to arrive even they say 6-10 days in their website but they claim that delay and cancellation may occur as they state in the term&cond. You will definitely get a headache if you buy online from them. If you have time, just go and get one from their store.”

Helpful Report

Posted 8 years ago

“Not even worse 1 stars. I ordered 2 times. Every times it have to be some problem. I am still waiting for an email from JDsports. 6 days already and i still don't know where is my parcels ??? Not receive confirmation email for my order yet since day 1. And day 6, i try to contact everything they show on the website : phone ( not working number i thing), email ( just something like i will update you as soon as i can. And nothing get back to me), Facebook messenger ( they ask me to wait for 24-42hr so they trying to get the order despatched ???) Really ???? I will never ever buy anything from JDsports anymore. Soooo bad customer service”

Helpful Report

Posted 8 years ago

“The shop sells good quality clothing and arrives quickly once ordered.”

Helpful Report

Posted 8 years ago

“Very happy with coat I bought from them for my son but annoyed at how JD Sports charge £65 for the coat although it says £55 on the tag, this was ordered online so no sure how they work that one out in store”

Helpful Report

Posted 8 years ago

“The discount on a few trainers in kids section were great !”

Helpful Report

Posted 8 years ago

“The supervisor there at JD SPORTS was extremely rude and aggressive behaviour was very unacceptable. Tried to purchase some good whilst also asking about an item missed priced. Lady supervisor decided to get rude and angry straight away. Left the store and never gone back again since.”

Helpful Report

Posted 8 years ago

“Quality trainers”

Helpful Report

Posted 8 years ago

“More than 2 weeks and my order still in warehouse!”

Helpful Report

Posted 8 years ago

“Cheap products helpful and excellent customer service”

Helpful Report

Posted 8 years ago

“The clothing choice was fantastic the staff were great and the whole process was very easy. I am very happy with my items and will be reconmending the family to shop there”

Helpful Report

Posted 8 years ago

“I ordered my clothes online which I have never done before therefore i was a bit apprehensive as to whether it was going to turn out well...but astonishingly they turned up within 2 days and the clothes fit perfect...truly happy with my order and will be sure to shop online again!!”

Helpful Report

Posted 8 years ago

“Very good delivery and was deliverd next day as advertised.”

Helpful Report

Posted 8 years ago

“Great customer service allways helpfull when i go in the store”

Helpful Report

Posted 8 years ago

“I ordered a parcel with only 5 items and when the parcel game the items I ordered were wrong never shop from jd online again I am fuming”

Helpful Report

Posted 8 years ago

“Order tracking not reliable, need to call the company to give additional info. longest delivery time span for it to arrive, customer service is bad. A tip for new customers(trust me), don't get things from here, you Wll be wasting your time and effort.”

Helpful Report

Posted 8 years ago

“JD SPORTS always send you the right size and colour. I've ordered many times and not once did I ever have trouble with their order or products and free delivery when you spend €60 can't ask for more. JD SPORTS are a very reliable company and even with returns you can bring them back to any of their shops along with your receipt you get in your order not that I've ever had to bring anything back.”

Helpful Report

Posted 8 years ago

“Would not even give them 1 star - Ordered online (football kit for my son's 10th birthday) to be collected from store. Received mail after a week saying its on the way to the store and will receive further info when available to collect within 5 days. 10 days passed and nothing - so went to the store to check and nothing had arrived. Called CS and was advised they will check and call back the next day. No one called back the next day and decided to email CS now. Again - only ack of mail sent but no responce. Called back CS after a few days asking for refund as not happy now (you can imagine trying to tell a 10yr old that the kit is on its way) - advised that they will check and call back but no reply yet. For reponce to the mail sent earlier - got a reply today that the order was in someone else name and they could not discuss it with me (what a joke) Still waiting ............”

Helpful Report

Posted 8 years ago

“Ordered some Adidas trainers on the JD website .. fantastic price and free free delivery to the store..the product is perfect”

Helpful Report

Posted 8 years ago

“Found what I wanted in a store”

Helpful Report

Posted 8 years ago

JD Sports is rated 2.1 based on 1,360 reviews