JD Sports Reviews

Name: JD Sports
Address: Hollinsbrook Way, Pilsworth, Bury, Lancashire
Rating: 2.06

2.1 Rating 1,351 Reviews

26 %

of reviewers recommend JD Sports

Company Reviews

Questions

Metrics

2.1

Based on 1,351 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0844 264 1000

Location:

Hollinsbrook Way, Pilsworth, Bury
Lancashire
BL9 8RR

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JD Sports 1 star review on 29th May 2025

Brett Hopkins

JD Sports 1 star review on 30th December 2024

Anonymous

JD Sports 1 star review on 22nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“How stupid of me for giving jd sports the benefit ov doubt for ordering £500 ov clothes for my oldest 2 lads for the second time they have taken my £500 yes you've gussed it they have cancelled my order again and have to wait a week again so that's £740 this month just wondering how many others that they have cancelled this week because money in holding tanks how month interest this big companie is making each month on holding on to money from all ov us think it is disgusting and a disgraceful that theses companies are aloud for the order to go through when items are not in stock shouldn't be aloud to process the order but no they just take your money so my advice would be dont ever shop on jd sports website because u mite end up in the same situation as me ): ): ): so angry !!!!!! With this s##t”

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Posted 7 years ago

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Posted 7 years ago

“Sent out a pair of $280 shoes that had obviously been returned to them by someone else who'd torn the tongue almost completely out. In what universe is that considered acceptable? Then to top it off, by the time they arrived and had to be sent back, the only other half decent colourway was SOLD OUT. Save yourself the heartache and just go ask the local homeless dude for his old kicks, they'll probably be in better condition than whatever these clowns decide to send you”

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Posted 7 years ago

“Very happy with this on line sports shop ..very fast delivery ...updates of delivery almost to the very hour of delivery ..wil definetely be ordering from them again ..excellent and highly recommend”

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Posted 7 years ago

“Very fast delivery again and quality clothing.”

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Posted 7 years ago

“Never had a problem with my online order and always good communication about it's delivery to my nearest store and without a £5 charge unlike other Sports shops direct.”

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Posted 7 years ago

“employee stole my JD sports giftcard from my bag while i was not looking”

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Posted 7 years ago

“Very happy with service and delivery as always, great deals on products”

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Posted 7 years ago

“Very happy with service and delivery as always, great deals on products”

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Posted 7 years ago

“I find the right product in Great price from their shop”

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Posted 7 years ago

“Outstanding service and delivery, Exellent no hassle shopping”

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Posted 7 years ago

“Nice Puma joggers bought in the sale and converse pumps also in the sale Size 5 pumps true to size Lovely! Daughter bought Adidas trainer socks also reduced price Happy Shoppers!”

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Posted 7 years ago

“Ordered online, came in time with good condition :D”

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Posted 7 years ago

“This is my very first time at putting a review online but I am so cross and shocked and really feel the need to tell people how I have been treated just so I can warn people to be careful when purchasing any thing from JD sports? Disgusting service, terrible attitudes, Scarborough store clerk (maybe manager but it would be really unfare to put him into that bracket) he is truelly a complete twit. Bought a tshirt just over two weeks ago and before wearing it found a hole in where they had put the tag through at the store refused to refund (wouldn't mind but this wasn't a cheap Tshirt). The hole is singnifacally large and will get larger so can't even wear it.”

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Posted 7 years ago

“I brought some trainer's that was good price the staff was very plesent and helpfull would recommend indefinitely.”

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Posted 7 years ago

“Excellent quality clothes”

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Posted 7 years ago

“Quality clothing”

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Posted 7 years ago

“WORST CUSTOMER SERVICE EXPERIENCE EVER, TOOK OVER A MONTH TO ISSUE A SIMPLE REFUND, HAD TO EMAIL 4 TIMES TO 4 DIFFERENT ADVISORS BEFORE A REFUND WAS PROMISED AND IT STILL HAS NOT COME THROUGH, STILL WAITING, ABSOLUTE DISGRACE”

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Posted 7 years ago

“TERRIABLE CUSTOMER SERVICE KEEPS CANCELLING MY ORDER”

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Posted 7 years ago

“This is the absolute worst customer service I have ever experienced...First off everytime I place an order it keeps getting cancelled...Keep stating to make sure my address is correct which in fact I did..Everytime I try to call I keep getting busy signal no help from live agent...If youre considering ordering from this website I strongly suggest that you didn't....”

Helpful Report

Posted 7 years ago

JD Sports is rated 2.1 based on 1,351 reviews