Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,070 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent attention from sales ex. James Mann.However not happy with your service plan where I pay for 3 services,but only get 2,before I replace car”

Helpful Report

(Jennings Kia Stockton) - Posted 5 years ago

“5* treatment from enquiring about a new car to purchasing and picking it up. Thank you Graeme Reynolds from Jennings at Stockton”

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(Jennings Ford Stockton) - Posted 5 years ago

“Very easy to deal with”

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(Jennings Mazda Middlesbrough) - Posted 5 years ago

“I am very happy with the car I bought and the customer service they provided. They resolved my issues quick without any hesitation. They put customer satisfaction in a high priority.”

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(Jennings Ford Direct South Shields) - Posted 5 years ago

“Great customer service. No pressure from Salesman, made the experience enjoyable. No pressure to buy add on's although products were discussed”

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(Jennings Mazda Middlesbrough) - Posted 5 years ago

“Both the agent Chloe Rooney and Callum did every thing they could of to make our experience pleasant”

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(Jennings SEAT Middlesbrough) - Posted 5 years ago

“Excellent customer service from Dan Smith (Car Sales Executive). I got the car I wanted at a price I could afford. Thanks again Steve Dunnett”

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(Jennings Ford Gateshead) - Posted 5 years ago

“Very good service Peter Nesbitt was excellent. Thanks Saul”

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(Jennings Ford Direct South Shields) - Posted 5 years ago

“Excellent service throughout my contact with jennings especially my sales executive graham reynolds who covered everything about me buying my new car and answering all my queries very professionally demonstrating his overall knowledge about my new car.”

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(Jennings Ford Stockton) - Posted 5 years ago

“Excellent service, reserved the car until we were able to visit and then held it until we were able to return and pick it up. When we pick up the car it was well presented and ready for us. The team at Jennings were very courteous and helpful, a great experience, thank you.”

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(Jennings Ford Direct South Shields) - Posted 5 years ago

“Fab service received from Steve tennent very helpful to me when choosing my new car thanks again”

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(Jennings Ford Direct South Shields) - Posted 5 years ago

“Luke C was fantastic, great service and very helpful!!!”

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(Jennings SEAT Middlesbrough) - Posted 5 years ago

“Absolutely professional, no pressure sales. Martin Downing was a pleasure to deal with and loving my new Mazda 3 sport nav. Would recommend Jennings Mazda in Middlesbrough...... great job guys.”

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(Jennings Mazda Middlesbrough) - Posted 5 years ago

“We have today taken delivery of a Renault Megan Dynamique S Nav 2017 from your Stockton branch. We would like to put on record how professional, courteous and patient your Sales Executive Graham Reynolds was. We were made to feel our custom was important and the car was very well valeted on pick-up. Would certainly recommend the service you give.”

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(Jennings Ford Stockton) - Posted 5 years ago

“Recently purchased a fiat 500.service was first class and very friendly service. Car was even delivered to my door”

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(Jennings Ford Direct South Shields) - Posted 5 years ago

“Helpful and understanding to my personal motoring needs. From walking through the door on the first occasion to driving away my new car I was treat with respect and dignity. Rachel King presented me with the fact and appropriate options i need to make a decision regarding purchasing a car. Excellent service.”

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(Jennings Mazda Middlesbrough) - Posted 5 years ago

“I have used Jennings Gateshead since 2009 and have now purchased 4 Mondeos. during which time I have enjoyed the help of James Downey He is always aware of what I am looking for and keeps me aware of what is available. I have been very happy with each car and the staff are always very helpful.”

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(Jennings Ford Gateshead) - Posted 5 years ago

“Very polite made to feel at ease good feeling about purchasing a vehicle nice salesman Peter Hudson”

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(Jennings Kia Washington) - Posted 5 years ago

“Friendly helpful staff in all departments”

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(Jennings Ford Stockton) - Posted 5 years ago

“Richard treated us with great respect and fairness. We felt we could trust him absolutely so much that we purchased a car we had not even seen.”

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(Jennings Kia Washington) - Posted 5 years ago

Jennings Motor Group is rated 4.7 based on 2,070 reviews