Jennings Motor Group Reviews

4.7 Rating 2,070 Reviews
94 %
of reviewers recommend Jennings Motor Group
4.7
Based on 2,070 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019
Jayne Lamb
Jennings Motor Group 5 star review on 4th December 2018
Andrew Warriner
Jennings Motor Group 5 star review on 19th October 2018
Darren Pye
Jennings Motor Group 5 star review on 9th October 2018
Neil Williams
Jennings Motor Group 5 star review on 8th October 2018
ROBERT GLENDINNING
Jennings Motor Group 5 star review on 23rd September 2018
James McColl
Jennings Motor Group 5 star review on 19th September 2018
Anonymous
54
Anonymous
Anonymous  // 01/01/2019
Very professional from start to finish. I was anxious about buying a car online without seeing it but Lookers Gateshead made this easy. The video they provided showing me the car was spot on and car was as described. Easy hand over and I was made welcome on collection day and handover of car was spot on. If you are uneasy about buying car online feel reassured with Lookers service. Jacob went over and above to reassure and assist me through the process.
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Posted 2 years ago
The whole process from my initial enquiry about a vehicle, to the final purchase, was smooth and faultless.
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(Jennings Ford Direct South Shields) - Posted 5 years ago
My purchase was very quick and easy, and the level of care from Jennings was excellent.
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(Jennings Mazda Sunderland) - Posted 5 years ago
Very helpful and thorough. I am very pleased with my car.
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(Jennings Ford Direct South Shields) - Posted 5 years ago
This is the second Kia I have purchased from Jennings Washington. Peter made the whole process seamless and I am happy to have conducted my purchase there
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(Jennings Kia Washington) - Posted 5 years ago
The service I received was excellent, friendly, professional & timely. I would not hesitate to recogmend your garage & james the sales executive to anyone.
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(Jennings Ford Gateshead) - Posted 5 years ago
Service from Jennings was amazing. Changed my car in less than 2 days. Everyone went out of their way to make sure the car was ready for me.
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(Jennings Ford Stockton) - Posted 5 years ago
Excellent customer service, sales rep Steven Horner at Stockton is great , kept me informed of all latest deals , when I was ready went in and choose deal , great deal , very professional , would always contact before changing my vehicle , bought my last two ford cars at Jennings Stockton and will continue to do so . 5 star service to Steven
Jennings Motor Group 5 star review on 8th January 2019
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(Jennings Ford Stockton) - Posted 5 years ago
Very friendly and helpful. The staff were very professional and knowledgeable re the car I was interested in. The only issue I have is with the spelling of my first name, come on Jennings it’s not difficult, it’s an English name!!
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(Jennings Ford Middlesbrough) - Posted 5 years ago
Mark Taylor was a clear and concise salesperson who was helpful with all my questions and very approachable would definitely recommend for buying a car from the South Shields branch,very professional and not at all pushy,thanks would definitely recommend.
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(Jennings Ford Direct South Shields) - Posted 5 years ago
Excellent service, was kept well informed of manufacture and delivery.
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(Jennings Ford Commercial Gateshead) - Posted 5 years ago
Peter nesbitt at jennings south shields was excellent. He gave us good advice about buying our new car, and we were looked after very well.
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(Jennings Ford Direct South Shields) - Posted 5 years ago
Nothing much to say realy it was the norm from jennings problem free friendly staff and good communication well done jennings thank you.
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(Jennings Ford Direct South Shields) - Posted 5 years ago
Excellent service from the sales team even though there was a delay on manufacturing my new car. The sales team kept informed at all times. Excellent
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(Jennings Ford Commercial Gateshead) - Posted 5 years ago
We're very pleased with the service we received at Jennings Seat. We were well looked after through the whole process and we wouldn't hesitate to recommend Jennings to other people. Excellent, friendly, no-pressure service!
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(Jennings SEAT Middlesbrough) - Posted 5 years ago
Excellent customer service. Alex could not have done anything more for me during my recent purchase
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(Jennings Ford Gateshead) - Posted 5 years ago
Outstanding service throughout, Chloe ensured she met all of my needs and kept me updated, she was brilliant. Luke also showed excellent customer service. They couldn’t do enough for me. Definitely recommend Jennings Middlesbrough.
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(Jennings SEAT Middlesbrough) - Posted 5 years ago
Would recommend
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(Jennings Ford Gateshead) - Posted 5 years ago
Great service as usual. We've bought all our cars from you in the last 26 years!
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(Jennings Ford Middlesbrough) - Posted 5 years ago
I would like to thank mr ian phillip.s for looking arfter me.as always great service from jennings
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(Jennings Ford Middlesbrough) - Posted 5 years ago
Jennings Motor Group is rated 4.7 based on 2,070 reviews