Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 2 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time purchasing a new car on my own after a marriage breakup and I couldn’t have asked for a better experience. I registered interest on a vehicle I had seen on the website, I had a call back in seconds arranging an appointment. Great experience from start to finish, I felt respected and looked after throughout and I genuinely believe they supported me in getting the right car on the right deal, at the right price. I wouldn’t hesitate in recommending Jennings, as a customer I felt extremely valued and could not be happier.”

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(Jennings Ford Gateshead) - Posted 6 years ago

“When I bought my new Harley from Jennings Harley-Davidson at Gateshead, I got a great deal and the whole process was made as simple and stress free as possible. An excellent example of how it should be done.”

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(Jennings Harley Davidson Gateshead) - Posted 6 years ago

“Very helpful staff. When a small issue occurred beyond their own control, it was very quickly dealt with and I was informed throughout the whole process. Very happy with the vehicle and service I received.”

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(Jennings Harley Davidson Gateshead) - Posted 6 years ago

“Excellent service from competent staff.”

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(Jennings Kia Washington) - Posted 6 years ago

“Just bought a 2017 Ford Focus from Jennings, very happy with the service I received from Eddy McCartney who dealt with a few minor issues i had with the car easily and quickly. I would recommend Jennings.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Cheerful and helpful service.”

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(Jennings Ford Stockton) - Posted 6 years ago

“Steve the salesman could not have been more helpful at all, not pushy very knowledgeable and polite.”

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(Jennings Ford Direct South Shields) - Posted 6 years ago

“Second car from Jennings, so much better than other dealers. Efficient service and great aftercare.”

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(Jennings Ford Stockton) - Posted 6 years ago

“Mr P was as ever fully conversant with my situation and requirements and his guiding hand was much appreciated.”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Delighted with the service I received at Stockton from Maz. He was very helpful and friendly as usual. This is the 4th car we have bought from him and wouldn't go anywhere else.”

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(Jennings Kia Stockton) - Posted 6 years ago

“My local Dealership is Gateshead, although I bought my bike at Jennings Leeds, can only say I have recieved first class service from both places”

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(Jennings Harley Davidson Leeds) - Posted 6 years ago

“Exceptional service. Answered all my questions thoroughly, kept in contact with me at all times which made me feel supported throughout. When they said they would phone back, they did. Customer service was of the highest standard, always making you feel welcomed. I will definitely be recommending Jennings of Sunderland to family and friends and will certainly use them again.”

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(Jennings Mazda Sunderland) - Posted 6 years ago

“Jennings in middlesbrough has great customer service helpfull staff, made it easy for my disabled brother to get his car and made it easy to understand. 5☆”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“Friendly and helpful staff a pleasure doing business with.”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Leeds Harley Davidson. Great location, Great bikes, excellent clothing and, most importantly, Great staff”

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(Jennings Harley Davidson Leeds) - Posted 6 years ago

“Paul Whitehead at Leeds Harley was exceptionally helpful, there was a problem with an accessory i bought for the new bike which was soon dealt with , overall i couldn't fault them with any issue and will continue to have each service at Leeds”

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(Jennings Harley Davidson Leeds) - Posted 6 years ago

“Well looked after by lan magrath very professional in his knowledge of cars would recommend him with confidence”

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(Jennings Ford Middlesbrough) - Posted 6 years ago

“This is the second car I've purchased from Jennings Kia, all the staff I've dealt with in sales or servicing have been very good. James Mann has been excellent during both transactions. Have recommendations both the brand and Jennings to friends.”

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(Jennings Kia Stockton) - Posted 6 years ago

“I have just bought a new car from Jennings and found the whole experience very easy and efficient and found Paul Pellegreno very helpful and easy to talk to,so have had a very enjoyable change of cars”

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(Jennings Ford Gateshead) - Posted 6 years ago

“Jame Mann really good sales man and the Kia Rio is a nice car”

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(Jennings Kia Stockton) - Posted 6 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews