Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

Company Reviews

Questions

Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Write Your review

Tell us how Jennings Motor Group made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jennings Motor Group 2 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were spending some time in Spain, and looking at purchasing a car in the UK. I saw the Peugeot 3008 on-line, had a look at the pictures and the description, and it seemed to be exactly what we were looking for. Now, I know you should never buy a car sight unseen, however we went ahead and put a deposit on the vehicle to keep it for us until we could actually view the vehicle when were were in the UK about a month later. On viewing, the car was exactly as described, drove well and was in good condition for a 5 year old car. Remainder of the money was transferred the same day, and we now owned the car. All of the paperwork (including road tax) was done for the day, and the car was ready to pick-up. The sales rep (Gary Lancaster) was very helpful, and dealt with us right from the initial transfer of deposit to secure the car, right through to actually delivering the car to our place in Slaley Hall. All in all, a first-class service.”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 9 years ago

“Service from Martin Jones was very good and he was very helpful.”

Helpful Report

(Jennings Ford Stockton) - Posted 9 years ago

“Excellent service, very quick.”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 9 years ago

“When I bought my vehicle I was told that it had eco stop start making it more efficient, this system has never worked and when I asked about it I was informed that the battery was not holding the correct charge. I left it with the garage who put it on charge over a 24 hour period but it still does not function at all, if a system is fitted I feel that it should operate correctly and this just does not happen. I have given up on it and now just look upon it as a gimmick which I cannot be bothered to report it any more.”

Helpful Report

(Jennings Kia Stockton) - Posted 9 years ago

“Quick delivery, item was perfect, price was lowest I had found. In addition, you saved my husband's sanity (who curbed my alloy on my new car last week).”

Helpful Report

(Jennings Ford Middlesbrough) - Posted 9 years ago

“The products were as described and priced very competitively. The packaging and delivery were also very good. If anyone requires Kia accessories I would recommend Jennings every time.”

Helpful Report

(Jennings Kia Stockton) - Posted 9 years ago

“Very good service from start to finish; no pushiness just courtesy with a mature approach.”

Helpful Report

(Jennings Ford Middlesbrough) - Posted 9 years ago

“I was very pleased with the way Mark Taylor looked after me. He was very helpful and sorted out my queries.”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 9 years ago

“Been a Jennings customer for years and always served by Steve Flack, couldn't have had better service and attention to detail anywhere hence the reason we always go back.”

Helpful Report

(Jennings Kia Stockton) - Posted 9 years ago

“Many thanks to mark brown, didn't go for the heavy sell in any way, just got things rolling for me and sorted for next morning, a great service, thanks again, the next van I need I will be looking in your direction again.”

Helpful Report

(Jennings Ford Middlesbrough) - Posted 9 years ago

“Excellent friendly service as usual nothing is a problem, Ian Torbet has always been our sales adviser and what ever vehicle we are looking to buy he will source it for us to date he has sold us six preregistered ford transits see you again in 2017 :)”

Helpful Report

(Jennings Ford Commercial Middlesbrough) - Posted 9 years ago

“when I called into Jennings at Stockton I was greeted by Martin Jones a sales assistant who treated me like royalty through out the sale, I could not have wanted better. The car I purchased is quite an upgrade from my old Fiesta, and having had the car for almost a month now I am still finding hidden extras like the factory built alarm that is installed the voice controlled audio system. fuel economy while on the motorway The after sales service... a call to ascertain that I am satisfied with the car a free check because I had a query about a noise I was not sure about All in all I had a very enjoyable experience with the staff at Jennings Stockton Thankyou”

Helpful Report

(Jennings Ford Stockton) - Posted 9 years ago

“Excellent service and would return to them again.”

Helpful Report

(Jennings Ford Middlesbrough) - Posted 9 years ago

“Excellent service and advice from Graham Reynolds the sales advisor”

Helpful Report

(Jennings Ford Stockton) - Posted 9 years ago

“Our experience with the sales staff at Jennings Mazda has been consistently excellent. They have always put in real effort to meet our needs and find the right car at the right price for us. That's why we have returned there for the last five cars we have bought.”

Helpful Report

(Jennings Mazda Middlesbrough) - Posted 9 years ago

“Hi and thank you so much. . I love my little car. It's exactly what I was looking for. The staff at the South Shields garage where great. And very friendly. . I would defeatly buy my next car from them .”

Jennings Motor Group 5 star review on 13th December 2016

Helpful Report

(Jennings Ford Direct South Shields) - Posted 9 years ago

“I received a very good sales service from the salesmen that attended to my requirements and appeared to go the full distance to help me. The only negative was the sales manager who gave me the impression that he did not have much time for me.”

Helpful Report

(Jennings Ford Stockton) - Posted 9 years ago

“Quality service. Made everything convenient and easy.”

Helpful Report

(Jennings Ford Gateshead) - Posted 9 years ago

“Excellent service, couldn't do enough to help. Gary Lancaster was really friendly and exceptionally helpful.”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 9 years ago

“Very good salesman no hard sell, liked the idea we could test drive on our own with no salesperson siting in with us gave us a time to talk about the purchase On line valuation very honest I had already done my research on prices etc Appointment great idea Will definitely recommend to family and friends ????”

Helpful Report

(Jennings Ford Gateshead) - Posted 9 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews