Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 2 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my purchase very quickly and at a competitive price”

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Posted 7 years ago

“ordered a quality item online. very happy with purchase”

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Posted 7 years ago

“Ordered Kia Pro-Ceed wind deflectors online received them quickly and well packaged. They were also a great price for genuine item. They fit perfect. Thank you.”

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Posted 7 years ago

“GREAT SERVICE. ALWAYS WILLING TO HELP, OBVIOUSLY USED TO PROBLEM SOLVING' VERY MUCH 'CAN DO' ATTITUDE.”

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(Jennings Ford Commercial Middlesbrough) - Posted 7 years ago

“The sales rep was helpful and knowledgeable and treat me courteously.”

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(Jennings Ford Stockton) - Posted 7 years ago

“The service was 100 per cent excellent”

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(Jennings Ford Stockton) - Posted 7 years ago

“Yes, perfect”

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Posted 7 years ago

“product i ordered, rear bumper protector for Kia Sorento, not suitable. Have tried to find a way of returning product and obtaining refund, but no joy. I have emailed 3 times, telephoned 3 times, and had online chat. Was promised call back from person responsible for returns/refunds, nothing. Very disappointed, am going to pursue this via Paypal, will i use Jennings again, NO, will i recommend Jennings NO”

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Posted 7 years ago

“Item received as exactly as described. Quick shipping and excellent delivery service. I would recommend them to anyone and definitely will come back.”

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Posted 7 years ago

“Was happy with price and quick delivery and also the quality of the product”

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Posted 7 years ago

“The salesman was extremely helpful - very informative about the car I was interested in buying”

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(Jennings Kia Stockton) - Posted 7 years ago

“every time I buy a car from Jennings kia it has major faults, even though they are subject to a health check.,”

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(Jennings Kia Washington) - Posted 7 years ago

“No pushy salesman gave good advice and great customer service”

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(Jennings Ford Gateshead) - Posted 7 years ago

“I'm not completely happy, only after returning the car for work which should have been completed prior to handover am I close to being happy. Even then not all the work has been completed as discussed.”

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(Jennings Kia Stockton) - Posted 7 years ago

“Very friendly staff,very happy with car I purchased.”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“Amazing customer service , very friendly , helpful staff that go out of there way to help you”

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Posted 7 years ago

“Excellent customer service , very helpful, friendly & a massive credit to your company , I will recommend your company to everyone looking to buy a car , we have dealt with garage since 09 & always go back as service we receive is amazing”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“Sales Executive very pleasant and helpful. Richard White made making the decision to buy from Jennings a easy decision. Would be happy to come back again.”

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(Jennings Kia Washington) - Posted 7 years ago

“Excellent service and treatment from Chris Jennings, he couldn't have been more helpful.”

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(Jennings Kia Stockton) - Posted 7 years ago

“very professional from start to finish”

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(Jennings Kia Stockton) - Posted 7 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews