Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great knowledgable staff with a friendly persona. The finance was arranged without a problem and I was dealt with courteously by everyone.”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 7 years ago

“This is the second used Ford Fiesta econetic I have purchased from Jennings. On both occasions I have been impressed by their professionalism, service and competitive prices. The cars have been delivered to me in Essex on time, as advertised and well valeted. The service from Sam Khan in internet sales followed by Marcus as sales advisor ensured that I got the car I wanted for the price I was happy with - without the hard sales pitch so often used nowadays. I would not hesitate to recommend Jennings as a Ford dealer and am very happy with your excellent service. Thank you to you all!”

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(Jennings Ford Stockton) - Posted 7 years ago

“Very helpful Garry so good and explaining the hole thing”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“We have always used Jennings for our Motability requirements. We have always found the service helpful and satisfactory.”

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(Jennings Ford Stockton) - Posted 7 years ago

“Sold me a great car at a fair price”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Sales Assitant very helpful nothing a bother to him”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“I recently purchased my cx3 at 5:00pm after spending the day going round over a dozen car garages to meet the criteria I required. I exchanged my Audi and had a far better experience of buying my new car than I did at Audi - Mazda’s are the way forward and tick all the boxes for today’s safety & style - it’s by far the best car I have ever owned and I am more than happy with it - every drive is really an enjoyable one as the brochure says!”

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(Jennings Mazda Middlesbrough) - Posted 7 years ago

“Smooth purchase with no high pressure selling. Car as described & good choice of cars to choose from.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“All my correspondence with all the staff I had contact with were courteous and efficient. All that was promised was delivered.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Contacted me by email with an offer to renew my car which gave me time to consider it without being on the spot. This would always be my preferred method in future. Very friendly and helpful service from start to finish and I was able to get a better deal and honest advice. Very pleased, thank you 🙂”

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(Jennings Kia Washington) - Posted 7 years ago

“Date Nicholson was very helpful, he listened to what I wanted in a car and found the perfect car for me. I'm 100% happy with the excellent service I got from Jennings.”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“The sales rep Ian was really helpful and very pleasant”

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(Jennings Ford Commercial Middlesbrough) - Posted 7 years ago

“extremely good personal service through out by Marcus. unfortunately on removing protective footwell paper on drivers side we found two large holes in the drivers mat, obviously not the original mats.”

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(Jennings Ford Stockton) - Posted 7 years ago

“S Shields - Ford Direct rate very good. Gateshead Ford branch not so well potential customer focussed. Eventually directed me to S Shields. Hence overall good.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Thorough and honest throughout without being over-powering. Seemed to want to work with me rather than for their own benefit”

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(Jennings Ford Gateshead) - Posted 7 years ago

“Everything went very well no complaints!”

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(Jennings Kia Stockton) - Posted 7 years ago

“Explained in great detail what was involved in purchasing a new car. All the alternatives were discussed.I was able to try out a similar car Chris Lamb Sales Executive was extremely helpful in handling and processing the sale”

Helpful Report

(Jennings Kia Stockton) - Posted 7 years ago

“Uncomplicated, hassle free and efficient. The purchase was extremely straightforward and staff were very helpful. Special mention to Craige Farrow who "oiled the wheels". I would recommend Jennings Ford to anyone without hesitation.”

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(Jennings Ford Commercial Gateshead) - Posted 7 years ago

“1st class customer service throughout my purchase with chris”

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(Jennings Kia Washington) - Posted 7 years ago

“the salesman richard was very helpful”

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(Jennings Kia Washington) - Posted 7 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews