Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 2 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i went to my appointment and it was spot on time”

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(Jennings Mazda Washington) - Posted 7 years ago

“Richard White treated us with care and consideration when purchasing our car from Jennings Kia at Washington”

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(Jennings Mazda Washington) - Posted 7 years ago

“Bought a new Mazda in May 2018. Natalee at Jennings Sunderland was very helpful and friendly every step of the way, from initial questions and test drive, through to purchasing my new car and handover. Very impressed with the whole experience!”

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(Jennings Mazda Sunderland) - Posted 7 years ago

“Good quality used cars”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“As always I had a pleasant experience with Jennings Gateshead, I came in to get my car serviced and to talk about lowering my monthly cost. After a short conversation with salesman I was very happy with my choice in getting a new car which provided the service I need and also lowered my monthly costs.”

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(Jennings Ford Gateshead) - Posted 7 years ago

“Excellent service Knowlegble, efficient and friendly salesman. Nothing is too much trouble. All options discussed and clear guidance given.”

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(Jennings Ford Stockton) - Posted 7 years ago

“Helpful staff throughout process”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Purchased a car through Ford direct at Jennings. The service was excellent from start to finish. I would definitely use Jennings and Ford direct again.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“All staff were very friendly and helpful and listened to our requirements then helped us to get the deal we wanted. We can't praise them highly enough.”

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(Jennings Ford Stockton) - Posted 7 years ago

“Personal and friendly service from everyone.”

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(Jennings Ford Gateshead) - Posted 7 years ago

“staff very helpfull and very quick service”

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(Jennings Kia Stockton) - Posted 7 years ago

“Excellent and professional service throughout the process of buying a new car. No pressure selling. Highly recommended.”

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(Jennings Mazda Sunderland) - Posted 7 years ago

“Gary was very helpful before and after the purchase of the car, perfect service throughout.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“I had enquired about the Ford Scrappage Scheme and was delighted to find I could make arrangements under this scheme to get rid of my old 13 year Focuscar with almost 130,000 miles on the clock for a new 2017 model straightaway. Thanks to the efforts of the salesman at Jennings I had my new car on the road within a week. I am absolutely delighted with the new car”

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(Jennings Ford Stockton) - Posted 7 years ago

“I bought my car online after another member of my family had, everything was handled very professional my contact Ian kept me informed and delivery was as arranged . I I am very pleased with my car and was a lot cheaper than if had bought a similar car local”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“No pressure to purchase, friendly and knowledgeable staff.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Very attentive..didn’t push me into buying a car”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Professional and friendly service”

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(Jennings Ford Stockton) - Posted 7 years ago

“Service was great from Steve. Very helpful. The car was just what I was looking for and the transaction of part exchange and pick up quick and smooth.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“I feel comfortable every time I visit the Dunston Ford. All the staff talk to me and make me feel welcome and I always have my questions answered.”

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(Jennings Ford Gateshead) - Posted 7 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews