Joes GE Reviews

Name: Joes GE
Address: 7463 Mt.Baker HWY Suite B, Maple Falls
Rating: 4.88

4.9 Rating 3,189 Reviews

97 %

of reviewers recommend Joes GE

4.9

Based on 3,189 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Joes GE:

Electronics You Want. Prices You'll ❤.

Visit Website

Phone:

(360) 362-1722

Email:

support@joesge.com

Location:

7463 Mt.Baker HWY Suite B
Maple Falls
98266

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything went perfectly - customer service and responsiveness. However, I never got my item back. Tracking states it's in pre-shipment now since 9-1-17. Joe's did check themselves and promises they did ship it. How can I rate higher when I don't have my item back? It's lost in transit.”

Helpful Report

Hello there. We take these dilemmas very seriously as we always want to ensure your product arrives to your residence after a repair has been completed. We do not have control over the carrier. However we always find a way to make this right. Please reach out to our customer support team to find a fair resolution. Our email is info@joesge.com or call us 201-898-5637.

“Sent my powerbeats2 in to see if they could be repaired and quote. Got an estimate and waited to hear back from them that they received my items. There was quite confusion on whether they received them or not which made me feel a little uneasy. Eventually, they figured it out and gave me a different quote on repair. They said it would be more expensive to fix but they could offer me a refurbished pair for $65.00. They made it seem like this was a great deal. I was a little hesitant but eventually thought about it and decided to go ahead and get them. However, I found out that I actually needed to trade in my old pair to get the "$65.00" price tag. After finding that out I went ahead and requested items to just be returned and decided I wasn't going to purchase or get repairs done. Although, they were trying to be polite on the phone they were definately irritated. Joe'sge returned in timely manner. Nevertheless, I got my headphone's back and they were in pieces not the way I sent them in. It was quite surprising to receive my item not the way it previously was. I saw all the reviews that it's a great place but I definitely didn't get that feeling. Nothing was overly special. Beats are known to have problems, these guys have created a business on it. They wanted me to trade in my pair to resell and sell me the ones a previous consumer probably traded in at a low price. Plus power beats2 u can purchase for just about that price anyway Without a trade in. Search the web. I just wanted my original pair back. Businesses should be fair and respectful of someone's possessions. I believe my items should have been returned properly in the same way I sent them out. In the future I could have decided to get them fixed or recommed a friend if I thought this was a great place.This will never be an option. Turned off by the lack of consideration from them. They are just here for a quick buck. Smart guys!!! Do not Reccomend at all”

Helpful Report

“I still haven't received my Beats back and have sent 2 emails inquiring about this with no reply. 😢”

Helpful Report

Joes GE is rated 4.9 based on 3,189 reviews