Joes GE Reviews

Name: Joes GE
Address: 7463 Mt.Baker HWY Suite B, Maple Falls
Rating: 4.88

4.9 Rating 3,112 Reviews

97 %

of reviewers recommend Joes GE

4.9

Based on 3,112 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Joes GE:

Electronics You Want. Prices You'll ❤.

Visit Website

Phone:

(360) 362-1722

Email:

support@joesge.com

Location:

7463 Mt.Baker HWY Suite B
Maple Falls
98266

Joes GE 5 star review on 20th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am still trying to find a scewdriver that will work on the screws in my Fitbit 5. The one you sent with the kit didn't work. I also bought a screwdriver set from IFIXIT but not one works on the Fitbit! I am close to giving up on the Fitbit.”

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“I sent in my SONY wireless headphones because of an issue with my left side cutting out. I explained this clearly to the Tech. I received notice that they wanted to replace the Bluetooth circuit board and I agreed. When I got the headset back I still had the same issue but the Bluetooth connection was much stronger. When I contacted the Tech about the issue still being there and asked if they wanted me to send it in again, to which I was told they didn't have a computer to use to test wired connections and so I let it pass. I picked up a set of Razor Blackshark wired headphones and now use the SONY's for wireless only. I can't give higher than a 3 for this because the issue I sent it in for wasn't addressed, but the service that was done was completed well and the communication was active and professional. So on that note I was happy with the repair.”

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“Over time I have owned 3 Beats X Bluetooth headphones where the battery has gone bad. I watch the you tube video and thought that while not an easy replacement it wasn’t beyond my capabilities. I bought 3 replacement batteries. The disassembly wasn’t bad but trying to get the new batteries to work has proved to be an exercise in futility. The soldering is very fiddly. I got one set to light up but it still won’t work. I suspect user error on my part. I’m sure the batteries work well and they were delivered as advertised, it’s clearly that the replacement is beyond my capabilities. I would only advise someone skilled in working with small electronics to attempt the replacement. I wish there was someone I could pay to do it for me, although the associated costs likely make this uneconomic.”

Helpful Report

Thanks for the feedback, David. We are happy that we were able to get you the parts you need so you can do the repair yourself. Sorry, we no longer repair these. As you said it would cost more for us to repair them than they cost to buy them in working condition.

“Everything went fine with sending my watch in, the repair and getting it back. The communication was back and forth was very good. That all went away when I had a question about the new battery length. Frankly, the new one is no better than the old one. When I questioned it, I got nothing back except another automatic postage email. I would have given 5 stars if it wasn't for this. Could not find a phone # to call.”

Helpful Report

We are sorry to hear you had an issue with our repair service. We have emailed and called you to help you with this technical question. Our phone number is on the top of our website along as well as in each email signature we corresponded with during the repair process. Thank you for the feedback.

“I really liked Joe’s GE when I used them several years ago for a wiring issue on my headphones. So, when I needed new padding on a different pair, I forked out the $45 to ship and get them changed out because I didn’t want to do it myself. Well, unfortunately, after hardly a day of using them, the padding has begun to come off. Every time I use them, I have to press to make sure they adhere back to each other, or they will pop off when I’m using them. Yesterday, they were completely off the headphone itself when I opened my headphone case and I noticed there was a small piece where they must click into the headphone themselves that was completely fragmented off (video) It’s safe to say I’m very disappointed and will not be using their services again, at least for this issue.”

Helpful Report

Hello Gianna. We have reached out to get you some new pads. Sorry to hear that the adhesive did not stick as it should have. We will get this fixed for you without any hesitation.

“I thought it was a good process, there was good communication throughout the repair and delivery of my headphones. The only problem I had was that my what I thought was an issue wasn’t repaired and instead got an unnecessary repair. My beats have now snapped on the right side which is where I was worried to begin with and also mentioned in the repair form.”

Helpful Report

Hello Ariel. Based on the notes I see you opted to only pay for a headband repair. No other repairs were approved by you. This repair was done 6/4/2020. We will email you right now to see what other repairs you may need and what we can do to help you get these back working again. Thank you for the feedback.

“Unfortunately, I have never received my package from USPS - shows it still located in WA state. Having never received my product back, I don't know if it was fixed or not....so no good or bad rating for Joe's work.”

Helpful Report

Hello Annette. We have reached out to find a solution for this issue. Thank you for your feedback.

“Had Earpads replaced on 2 pairs of bose. The ear pads are great! And are like new. The 2 negitive things - my wired headphones, the wire plug in the headphone came back loose causing sound to drop out of both headphones. (Does the same with multiple different cables, and it is the same and not the cables) - my noise cancelling ones were having an issue with canceling the noise beforehand, they said there was nothing wrong with them. But there is a difference between my set and a set that does cancel noise properly. It shouldnt amplify small sounds like scratching frabic.”

Helpful Report

Hello Brian. We just emailed you and are working on resolving this matter with you. Thank you for your valuable feedback.

“Timely service with frequent updates.. but when i got watch back time/date work but doesnt sync right,count steps,or moniter heart rate”

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“The work was great and the BeatsX are working fine. The return mail was a little slow and I do not think we should have to pay extra to get it back sooner, beyond that happy with the transaction.”

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“Fairly easy process for shipping, glad they have FitBit repairs, that's rare to find.... but, I wish they would've warned me that my formerly water-resistant band was no longer water-resistant. ANNNND they don't cover water damage post repair.... So I basically flushed $70 down the toilet. The husband thought his iPad repair was nice but expensive.... probably should have done a refurbished screen instead of a new one.”

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“The fix was perfect! Works like a charm. I was disappointed that the cost for the fix was twice what the estimated amount was that I had received as a quote prior to my mailing my headphones in.”

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“my ear bud beats won't charge or turn on after you guys rewired them”

Helpful Report

Hello Kendall, Thank you for your feedback. We deeply apologize for this issue! We have sent you a return shipping label so you can send your earbuds back so we can take a look at them!

“I would love to give you a great review, but 24 hrs after receiving watch back the pin cane out as I was walking. Turns out you replaced the same pin back in that was bent.”

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“Pedí un producto para España, me cobraron por los servicios de mensajería, pero después la mensajería me cobró por un servicio extra. El producto en sí funciona perfectamente.”

Helpful Report

Hello Luis. Thank you for the valuable feedback. We appreciate you trusting us with your repair. Unfortunately, we have no control over the taxes/duties when shipping the items back internationally. We will work on informing our customers better of the taxes and duties associated with international shipping.

“quality repair , quick turn around.....but I got pegged for a large amount of unexpected duty fees because they listed the value of the device....was choked to say the least to which I got a "were sorry about that" apology but NO offer to help with the expense they incurred me....at the end of the day would have been cheaper to buy a brand new tracker”

Helpful Report

Hello Shawn. Thank you for the valuable feedback. We appreciate you trusting us with your repair. Unfortunately, we have no control over the taxes/duties when shipping the items back internationally. We will work on informing our customers better of the taxes and duties associated with international shipping.

“The reason I say acceptable is because shipping was very speedy, but the product, Beats by Dre Studio 3 Wireless Inside Internal Plastic Panel on the right side blue, didn’t come with some key pieces, some brass threaded inserts that keep the headphones together.”

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“Good service. Got charged 30$ for foam speaker covers I declined”

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“The final product (repair) ended up very good. But back and forth email exchanges took really long to get responses. That could be improved...”

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Hey, Thanks for the feedback. We are sorry for the late response. There is no excuse and we are extremely sorry. If there is anything we can do let us know. We are more than happy to help. Michael M. :)

“Good work but very pricey if you on a buget this not for you but they do give you a price average .”

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Joes GE is rated 4.9 based on 3,112 reviews