Joes GE Reviews

Name: Joes GE
Address: 7463 Mt.Baker HWY Suite B, Maple Falls
Rating: 4.87

4.9 Rating 3,302 Reviews

97 %

of reviewers recommend Joes GE

4.9

Based on 3,302 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Joes GE:

Electronics You Want. Prices You'll ❤.

Visit Website

Phone:

(360) 362-1722

Email:

support@joesge.com

Location:

7463 Mt.Baker HWY Suite B
Maple Falls
98266

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Headset starting to make a cracking sound in right side”

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“Excellent help When calling help line!”

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“Edit: Shortly after I wrote my review Joe's reached out to me and express shipped a replacement, so I'm revising my review from 1 star to 4 stars. I'm looking forward to many extra years out of my QC35 headphones with the repair Joe's has made possible! -- It's been four weeks since I ordered and the best Joe's can do is tell me that they talked to the carrier. If I had ordered from AliExpress it would have cost $50 less and they would have either refunded the order or sent a replacement by now. If I had ordered from iFixIt the price would have been similar but I also expect I would have the parts in my hands.”

Helpful Report

Hi Daniel, we’re very sorry for the delay and frustration caused here. As soon as the package was confirmed missing, we filed a claim and immediately sent out replacement batteries along with issuing a refund for the solder wick you originally ordered. We completely understand how disappointing the delay was and agree this experience fell short of expectations. We truly appreciate your patience while we worked to resolve this and are always here if you need anything further. Joe’s GE Team

“Your customer service is excellent. We did run into an issue with the original battery replacement, which was corrected, and that created a longer turnaround time. Even so, your customer service made the overall experience a positive one. I will definitely use Joe's again.”

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“I was very impressed with every aspect. Nothing disappointed me as they took over my poor attempt to refurbish my Bose headphones myself. What I got back was excellent.”

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“Delivery fits in my P.O. Box”

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Looks like your package arrived in AU today. 5/20/24. We have emailed you an update on the GlobalPost shipping option. The cheaper shipping options take a lot longer to get delivered. You should get this parcel today or tomorrow at the latest. Thanks for the feedback.

“The part worked as expected. Unfortunately, I broke my tempearture sensor. :(”

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“The parts i ordered matched perfectly. I even got a few extra parts which was appreciated. A snow storm hit my area so the parts took a little extra time to arrive. Nbd. Unfortunately, due to my over confidence in my electronic repair ability, i lost crucial pieces to my headphone assembly and may have irreparably damaged other components during disassembly. I’d recommend leaving the repair work to Joe’s GE.”

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“I followed the YouTube video and replaced the right swivel and it worked excellent. Very clearly covered in the video I must say. And as for the swivel I had no issues at all. I'm giving 4 stars because the Philips head screw driver I ordered did not work very well with the screws. It kinda damaged some of my screws and I had to use another one.”

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“took awhile but worth the wait”

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“Very fast service I am 100% satisfied and then some.”

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“The fitbit charge 2 repair kit allowed me to keep using a functional piece of technology and was much more affordable than a new fitbit.”

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“You guys did great work. My only issue was that you did replace my ear cushion on my head phones which I thought was cool and nice. However, the replacements were not as soft as the ones I had which was upsetting to me.”

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“I've been using this company to repair several different headphones for the past 5 years and I have yet to be disappointed at either the customer service and/or the repair department. Reasonable prices with discounts to returning customers. This company is "A Breath of Fresh Air " compared to many of the bigger companies in the same industry.”

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“Repaired quickly and returned quickly.”

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“Watch is working fine BUT, I cannot get it to vibrate with my alarms and even had the geek squad try, but no joy.”

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Thanks for the feedback, Rich. We have reached out to help you with this dilema.

“Overall, a great experience. Price was very reasonable, and they even paid for shipping to/from their store! Customer service was friendly, knowledgeable, and quick to respond. The one thing I wish was done differently was that I was not informed of the diagnostic report that they took prior to paying for my the repair. I had sent in a device intending to get the screen fixed, and it turns out one of the buttons broke too, and I didn't find this out until after getting the device back. If I had known this, I probably would have just bought a replacement product from them, but other than that, the company was everything I could ask for, and more.”

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“Very efficient, good customer service”

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“Good work and prompt service”

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“Awesome service! Really glad they asked me for approval in fixing my headphones before they started. They even fixed the hinges for free out of courtesy! Only thing, I don’t know why it cost so much just the ear pads, but still definitely worth it.”

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Joes GE is rated 4.9 based on 3,302 reviews