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Joes GE Reviews

4.9 Rating 3,396 Reviews
97 %
of reviewers recommend Joes GE
4.9
Based on 3,396 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Read Joes GE Reviews

About Joes GE:

Electronics You Want. Prices You'll ❤.

Visit Website

Phone:

(360) 362-1722

Email:

support@joesge.com

Location:

7463 Mt.Baker HWY Suite B
Maple Falls
98266

Joes GE 5 star review on 20th August 2026
Anonymous
Joes GE 5 star review on 11th June 2024
Dwayne C
Joes GE 5 star review on 11th June 2024
Dwayne C
Joes GE 5 star review on 20th February 2024
B A
Joes GE 5 star review on 3rd November 2023
Joseph M
Joes GE 5 star review on 31st August 2023
Paul S
Joes GE 5 star review on 22nd May 2023
Kevin A
27
Anonymous
Anonymous  // 01/01/2019
“Everything was great about the product, and the tutorial was very helpful. However I did not appreciate the AI sticker. I think a free sticker with your logo is a good idea, and you guys have a solid logo. I would have loved to see a sticker with just the logo. Please consider changing the sticker. There is no reason to include AI, and it just looks poorly made.”
Helpful Report
“I replaced the battery for a Bose QC35 ll and indeed the battery is strong. BUT, the problem is that the battery is larger than the original. In fact, after installation, the Bose battery cover would not fit back on. So, it was left off and the battery was secured with glue. While this is not a large problem, it should be disclosed so that folks that buy the battery know in advance what to expect. Once again, the replaced battery is very good and I would buy again and do future business with Joe's.”
Helpful Report
“Customer support was not helpful. Just AI. Product is great. Videos are well made and easy to follow along with.”
Helpful Report
“I’m glad I found you. But it didn’t work. So I found the receipt and I had warranty. So I took in the watch and got a credit note. I now know about you store. Thank you”
Helpful Report
“My experience was good as usual, I've been sending my headphones to you guys for a while. I've had good experiences everytime. This time, I had to weigh m options because I have a pair that its not cost effective to repair but hopefully, it will work out”
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“Headset starting to make a cracking sound in right side”
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“Excellent help When calling help line!”
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“Edit: Shortly after I wrote my review Joe's reached out to me and express shipped a replacement, so I'm revising my review from 1 star to 4 stars. I'm looking forward to many extra years out of my QC35 headphones with the repair Joe's has made possible! -- It's been four weeks since I ordered and the best Joe's can do is tell me that they talked to the carrier. If I had ordered from AliExpress it would have cost $50 less and they would have either refunded the order or sent a replacement by now. If I had ordered from iFixIt the price would have been similar but I also expect I would have the parts in my hands.”
Helpful Report
Hi Daniel, we’re very sorry for the delay and frustration caused here. As soon as the package was confirmed missing, we filed a claim and immediately sent out replacement batteries along with issuing a refund for the solder wick you originally ordered. We completely understand how disappointing the delay was and agree this experience fell short of expectations. We truly appreciate your patience while we worked to resolve this and are always here if you need anything further. Joe’s GE Team
“Your customer service is excellent. We did run into an issue with the original battery replacement, which was corrected, and that created a longer turnaround time. Even so, your customer service made the overall experience a positive one. I will definitely use Joe's again.”
Helpful Report
“I was very impressed with every aspect. Nothing disappointed me as they took over my poor attempt to refurbish my Bose headphones myself. What I got back was excellent.”
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“Delivery fits in my P.O. Box”
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Looks like your package arrived in AU today. 5/20/24. We have emailed you an update on the GlobalPost shipping option. The cheaper shipping options take a lot longer to get delivered. You should get this parcel today or tomorrow at the latest. Thanks for the feedback.
“The part worked as expected. Unfortunately, I broke my tempearture sensor. :(”
Helpful Report
“The parts i ordered matched perfectly. I even got a few extra parts which was appreciated. A snow storm hit my area so the parts took a little extra time to arrive. Nbd. Unfortunately, due to my over confidence in my electronic repair ability, i lost crucial pieces to my headphone assembly and may have irreparably damaged other components during disassembly. I’d recommend leaving the repair work to Joe’s GE.”
Helpful Report
“I followed the YouTube video and replaced the right swivel and it worked excellent. Very clearly covered in the video I must say. And as for the swivel I had no issues at all. I'm giving 4 stars because the Philips head screw driver I ordered did not work very well with the screws. It kinda damaged some of my screws and I had to use another one.”
Helpful Report
“took awhile but worth the wait”
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“Very fast service I am 100% satisfied and then some.”
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“The fitbit charge 2 repair kit allowed me to keep using a functional piece of technology and was much more affordable than a new fitbit.”
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“You guys did great work. My only issue was that you did replace my ear cushion on my head phones which I thought was cool and nice. However, the replacements were not as soft as the ones I had which was upsetting to me.”
Helpful Report
“I've been using this company to repair several different headphones for the past 5 years and I have yet to be disappointed at either the customer service and/or the repair department. Reasonable prices with discounts to returning customers. This company is "A Breath of Fresh Air " compared to many of the bigger companies in the same industry.”
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“Repaired quickly and returned quickly.”
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Joes GE is rated 4.9 based on 3,396 reviews