Joes GE Reviews

Name: Joes GE
Address: 7463 Mt.Baker HWY Suite B, Maple Falls
Rating: 4.88

4.9 Rating 3,116 Reviews

97 %

of reviewers recommend Joes GE

4.9

Based on 3,116 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Joes GE:

Electronics You Want. Prices You'll ❤.

Visit Website

Phone:

(360) 362-1722

Email:

support@joesge.com

Location:

7463 Mt.Baker HWY Suite B
Maple Falls
98266

Joes GE 5 star review on 20th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great people, great custumer service. They did a great job to my beats solo.”

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“Whenever my beats need to be repaired, Joe's GE is who I trust to get the job done.”

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“Very good quality but a little bit too overpriced.”

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“Joes did a marvelous job on my beat wired and wireless head phones I recommend all to trust joes to fix their electronic products”

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“I'm quite happy with the quality of communication throughout the repair service. I didn't find a shipping label from filling out the standard form on the website (checked the spam folder as well as filling it out a second time), so I called and was able to get to a representative. After I shipped my headphones, I got notified and was contacted within the quoted period. The repair service also happened within the quoted period. I got my repaired device back and it's working great. The only aspect I wish would be better was to get a more accurate quote before I shipped the device--maybe have the customer send a picture and describe the problem and have a real person do the estimate instead of standard quote? Thank you!”

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“Seem pricy, but excellent service and communications.”

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“N/ANNNnNnNNnNnnNn”

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“Your people did a great job repairing my Fitbit 2. It took longer than expected to make the payment, most likely my fault finding the correct links. And when I received the Fitbit it was set for the wrong time zone. I called Joes GE and they told me about a tutorial to reset the Fitbit and the problem was solved. I would and have recommended Joes GE for repairs.”

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“Everything went well, repairs headphones, looks good.”

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“I sent in a request, they got the order, I shipped it, and it was repaired. it was a very seamless experience! One thing that made me rate it 4 stars is because they never answered my question that I added to the additional things in the request. Other than that, they handled it pretty well.”

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“Very pleased with the service at Joe's GE! Sent in two pairs of headphones, and while one pair wasn't worth a repair, the other set works as well as the day I got them. They also reattached some headband parts free of charge. 10/10 would recommend Joe's GE!”

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“I got really fast service all the way from Kauai, HI. How ever first time I wore it after my repair and washed dishes my watch quit working. I understand that the warranty is void once the product is worked in by anyone other than the Brand. Gonna have to order a new one.”

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“Good communication with customers. I received my item relatively late but that’s probably because I’m in a different country.”

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“Great job on replacing an important piece for my Apple Watch. I do feel that the pricing is a little high but they were quick to confirm their quote and even though there was a delay with the part needed being in stock they communicated that with me immediately which I appreciated.”

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“I was very pleased with the repairs made to my Wireless and Studios Beats. Thanks Joe.”

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“Fast service, good customers service,all around good experience!!”

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“Fit bit works, but won't sync to my phone anymore.”

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Hello Winnie. We went ahead and emailed you to help you with this syncing issue. Thanks for your feedback. Joe

“It is a simple process. Joe’s GE makes it easy to facilitate the transaction. I would definitely use them again. However, I expected them to replace the part with similar like and kind. And it was not. The cord on the Beats headphone did not include a volume control.”

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“The customer service was great. There were some technical difficulties when it came to communication at first. Regarding email but lucky there was another way to communicate which helped a lot. Overall I give it 5 stars.”

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“Well my Blaze does work now but when I got it returned to me it did not. Joe's told me to reset it and it worked again. I am just afraid that the only problem with the watch from when it stopped charging for me was that it just needed to be reset. Joe's charged me $45 for a new back cover housing. From the customer service I received they appear to be an honest company. I do not think they would make an unnecessary repair just to make money. Overall, they were prompt and courteous. When I get a new smart watch if I have any problems I would seek their help again. The only thing that bums me out is that I paid like $200 something for the watch several years ago and now there are so many better ones that are cheaper that maybe I should have just bought a newer one rather than get this old model repaired. O well lesson learned.”

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Joes GE is rated 4.9 based on 3,116 reviews