Joes GE Reviews

Name: Joes GE
Address: 7463 Mt.Baker HWY Suite B, Maple Falls
Rating: 4.88

4.9 Rating 3,116 Reviews

97 %

of reviewers recommend Joes GE

4.9

Based on 3,116 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Joes GE:

Electronics You Want. Prices You'll ❤.

Visit Website

Phone:

(360) 362-1722

Email:

support@joesge.com

Location:

7463 Mt.Baker HWY Suite B
Maple Falls
98266

Joes GE 5 star review on 20th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“satisfy with the service and the speed”

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“Very quick shipping and affordable price”

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“Quick service and turn around. Was able to work to get me a replacement for a product parts were no longer available for. Thanks”

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“Excellent communication and a fast turnaround. The only reason it’s not five stars is the breathtaking expense of the repair.”

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“Delivery and delivery time perfect. Bose sound sport wireless battery replacement: 1) The points to solder do not correspond to the video since you deliver the battery with the board, in the video you solder the battery to the board. 2) The opening can be quite hard and it can be difficult not to damage the edge...this can then be "repaired" with the glue.”

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“price was reasonable good service”

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“I heard about Joe's on the Fitbit blog. Their estimated repair charge was accurate and they repaired by Blaze as quoted. Delivery was longer due to the part was not in stock. I will use Joe's again.”

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“Did a great job with fixing my Beats solo 2! Cost me $80 to fix internal wire. The prepaid shipping to send you the beats is weird, i had to find the lightest envelope to send you my $300 head phones or you will charge me the difference. If I am already spending this much to fix the beats i would like to send you the beats in more protective packaging without being charge extra. everything else was GREAT. THANK YOU!”

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“The team did good work on my Apple Watch. Reasons I didn’t give 5 stars- took way longer than description (parts needed) and I opted for the screen cover up-sale ($20) and it began cracking and falling off in a matter of days.”

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“Solid service.”

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“Joes GE did an excellent job repairing my cracked fitbit. The only issue I had was trying to re-sync my watch to my phone. It took me a bit to figure out how to.”

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“Definitely a life saver when it came to repairing my studio beats as opposed to paying the full $280 for a brand new pair they fixed it for less than half. I would’ve reviewed it very good if they would’ve had my band color but since it was a special edition one I can’t fault them for that.”

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“The beats band was in amazing condition! The only reason I have it 4 stars is because I read that it came with a screwdriver - it did not. If I wasn’t an apple genius in a past life then I would not have had the tools to get the job done. Other than that I will definitely shop with Joes again!”

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“Excellent product, great price, will do business again”

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“The company did a good job fixing/replacing the broken jack on my Bose QuietComfort 20 earphones. The communication was prompt and the service was good. The only reason I couldn't give a higher rating is that they replaced my original L-shaped jack (3.5 mm) with an I-shaped jack (likely 1/4 size) so now it is bigger and doesn't go all the way into my 3.5 mm headphone jack adapter (iPhone). It's a bit annoying when you spend $60 to get it fixed and it comes back imperfect. Otherwise, the service is good.”

Helpful Report

Hey Phoebe, Thanks for leaving us a review! Unfortunately, we do not have the original audio jacks to put on items. We use high-quality replacement audio jacks that are very strong and will last a long time. If there are any issues with the sound on the headphones, please reach out to us via email at Support@JoesGE.com and we will get back to you as quickly as possible :) Matt D. JoesGE.com

“Sent in wireless headphones for a hinge/headband repair and they came back not holding a charge. Joe's was accommodating and has accepted them back for a no-cost repair. I haven't received them back yet, but I do appreciate Joe's responsiveness and willingness to do the right thing. I recommend them.”

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Hey Edward, We appreciate your patience with us! We are sorry that they had to be sent back in for another repair and we will make sure that they are more thoroughly tested before being sent back to you :) Matt D. JoesGE.com

“Great turnaround time. I had 2 headphone sets to be repaired. Not sure why my charge was so high on the one they found no issues/problems with but at least they sent a new Aux cord for the $45 repair fee.”

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Hey April, Thanks for trusting us with the repair of your Beats EP headphones. I see that you confirmed the $45 repair and that we did fix the headphones for you. The headphones had an issue with the cable when you sent them into us. We removed the attached wire and put an audio port in the headphones and supplied you with an audio cable so that you can use the headphones. We also replaced the inside panel and earpads on your Beats Studio 2 wired headphones as the panel was cracked and the earpads were coming apart. We did not find any issues with the sound, but there were issues with the headphones. If you have any other questions, feel free to shoot us an email at Support@JoesGE.com as we want to make sure you are happy with the repairs that have been completed. Matt D. JoesGE.com

“My feelings are mixed at this point. I ordered a battery for my Beats Pill and received it promptly , but it is close to one month now and I have not heard anything back about the repair to the Pill. I thought the repair would have taken less time than this or at least an update from Joes on the status of the repair.”

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Hey Michael, We appreciate you shopping with us and trusting us with the repair of your speaker. We are sorry for the delayed time in repairing your Beats Pill 2.0. It seems that we had an incorrect email address on file for you and had been awaiting your reply for a few weeks. We received your email about the Pill, then resent the confirmation email to the correct email address. We have shipped the Pill back to you and it should be arriving tomorrow. If you have any questions for us, please reach out to us at Support@JoesGE.com and we will get back to you as quickly as possible :) Matt D. JoesGE.com

“I liked the answer but it's taking too long to respond. I was waiting for long time”

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“Prompt, affordable, with quintessential customer service.”

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Joes GE is rated 4.9 based on 3,116 reviews