Joes GE Reviews

Name: Joes GE
Address: 7463 Mt.Baker HWY Suite B, Maple Falls
Rating: 4.87

4.9 Rating 3,302 Reviews

97 %

of reviewers recommend Joes GE

4.9

Based on 3,302 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Joes GE:

Electronics You Want. Prices You'll ❤.

Visit Website

Phone:

(360) 362-1722

Email:

support@joesge.com

Location:

7463 Mt.Baker HWY Suite B
Maple Falls
98266

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, great price, will do business again”

Helpful Report

“The company did a good job fixing/replacing the broken jack on my Bose QuietComfort 20 earphones. The communication was prompt and the service was good. The only reason I couldn't give a higher rating is that they replaced my original L-shaped jack (3.5 mm) with an I-shaped jack (likely 1/4 size) so now it is bigger and doesn't go all the way into my 3.5 mm headphone jack adapter (iPhone). It's a bit annoying when you spend $60 to get it fixed and it comes back imperfect. Otherwise, the service is good.”

Helpful Report

Hey Phoebe, Thanks for leaving us a review! Unfortunately, we do not have the original audio jacks to put on items. We use high-quality replacement audio jacks that are very strong and will last a long time. If there are any issues with the sound on the headphones, please reach out to us via email at Support@JoesGE.com and we will get back to you as quickly as possible :) Matt D. JoesGE.com

“Sent in wireless headphones for a hinge/headband repair and they came back not holding a charge. Joe's was accommodating and has accepted them back for a no-cost repair. I haven't received them back yet, but I do appreciate Joe's responsiveness and willingness to do the right thing. I recommend them.”

Helpful Report

Hey Edward, We appreciate your patience with us! We are sorry that they had to be sent back in for another repair and we will make sure that they are more thoroughly tested before being sent back to you :) Matt D. JoesGE.com

“Great turnaround time. I had 2 headphone sets to be repaired. Not sure why my charge was so high on the one they found no issues/problems with but at least they sent a new Aux cord for the $45 repair fee.”

Helpful Report

Hey April, Thanks for trusting us with the repair of your Beats EP headphones. I see that you confirmed the $45 repair and that we did fix the headphones for you. The headphones had an issue with the cable when you sent them into us. We removed the attached wire and put an audio port in the headphones and supplied you with an audio cable so that you can use the headphones. We also replaced the inside panel and earpads on your Beats Studio 2 wired headphones as the panel was cracked and the earpads were coming apart. We did not find any issues with the sound, but there were issues with the headphones. If you have any other questions, feel free to shoot us an email at Support@JoesGE.com as we want to make sure you are happy with the repairs that have been completed. Matt D. JoesGE.com

“My feelings are mixed at this point. I ordered a battery for my Beats Pill and received it promptly , but it is close to one month now and I have not heard anything back about the repair to the Pill. I thought the repair would have taken less time than this or at least an update from Joes on the status of the repair.”

Helpful Report

Hey Michael, We appreciate you shopping with us and trusting us with the repair of your speaker. We are sorry for the delayed time in repairing your Beats Pill 2.0. It seems that we had an incorrect email address on file for you and had been awaiting your reply for a few weeks. We received your email about the Pill, then resent the confirmation email to the correct email address. We have shipped the Pill back to you and it should be arriving tomorrow. If you have any questions for us, please reach out to us at Support@JoesGE.com and we will get back to you as quickly as possible :) Matt D. JoesGE.com

“I liked the answer but it's taking too long to respond. I was waiting for long time”

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“Prompt, affordable, with quintessential customer service.”

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“the work was they did was good and quick, but only its little expensive for the work i have got done”

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“They repaired my headphones. It took a few days longer than they said it would take I think do to business. Shipping went as expected. The repair has my Beats headphones in the same working and physical condition as before they broke. I would use them again.”

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“They repaired everything into working order but when they were outing it back together or sometime in transit the headband Padding came off a little just needed to be re tucked.”

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“good stuff. love their free shipping. wish it was cheaper. but no biggie.”

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“I sent my Beats solo 2 wireless for the repair as one side of the headphone wasn't working and i wanted it to work. I checked the prices and they said $55 and shipped them the headphones. Once they got there they said the repair cost would be $70 and if i wouldn't want to do it they would just send it back to me as it is. I paid them and then got them fixed. They shipped the headphones back in 3-4 days and they sounded just like new.”

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“Good communication, good price”

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“They fixed both pair. But... The solo3 they fixed thr left side. But didnt say the rightside latch was bent and now wont lock and alway swing loose. Wish would have mented it. so would have replaced it. The solo2 hed fixed are perfect. Over all kind of happy. But still on the fence if i would use or send referrals.”

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“Everything is ok. I received my things in a timely manner but did not receive a screw that I was supposed to receive with my shipment.”

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“My product was returned quickly after payment and looks great.”

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“The head band is perfect it’s just how I messed something up with the rubber but everything else is perfect and looks brand new”

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“Repair works as expected !. unfortunately there seems to be some debris left in each bundle holding the speaker. it's noticeable when you move or shake the headphones.”

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“It’s great to have a company with all the replacement parts for your beats super easy watching a video of your guys to replace Solo 3 speaker. Only thing that I would like to be better is the 3M tape sent with new speaker to hold ear pad on. Pad keeps falling off. But with that being the only thing I would use your guys again for my repairs.! Thanks again for everything”

Helpful Report

“Really helpful people, they fixed the problem and it didn’t take long at all. But I had one problem which was my right side doesn’t stay shut and they wanted me to pay for it to get fixed even though it wasn’t my wrong doing. Other then that I defentally will tell people about you guys and I’m looking forward to sending my little sisters in.”

Helpful Report

Joes GE is rated 4.9 based on 3,302 reviews