John Academy Reviews

Name: John Academy
Address: 11 Floor, 15 St Botolph Street, London
Rating: 4.69

4.7 Rating 582 Reviews

96 %

of reviewers recommend John Academy

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020 3744 3990

Email:

info@johnacademy.co.uk

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11 Floor, 15 St Botolph Street
London
EC3A 7BB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi I finished two courses and I dispute the certificate received. I didn't get any answer to all my emails about Course Certificate PDF vs Diploma Level 3 in : Aromatherapy, Holistic & Massage Therapy Course In your presentation shows Level 3 Diploma. But I have a big doubt about it. I received a pdf certificate and I paid for Diploma and the transcript. After so many phone calls and emails.... your answer is zero. I received a pdf certificate when I fail the test, in February. When I tried again and paid in full, in March 2021, scoring 125 p, I should get the right Diploma with the transcript, paid in full. After my complaints... no answer. I won't take any other courses because is wasting time and wasting money.”

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Posted 3 years ago

Dear Learner, We are devastated to hear you had such a bad experience with us. We are usually known for our great customer service and attention to detail in everything we do. But we completely understand that our reputation is not something we should hide behind. As you know during this covid-19 situation we are operating with limited human resources and sometimes they can not respond to the learners immediately. However, I believe one of our agents is already in touch with you and he is looking into your issues. If you have any other questions or you’d like to talk more in-depth, please reach out to me directly at info@johnacademy.co.uk Best regards, John Academy Team

Posted 3 years ago

“I took the Teaching Assistant Complete Course (TA, SEN, Autism, ADHD & Dyslexia). The content in a whole is good but they are somehow disjointed, like they are not designed to be a one full course. Some chapters are delivered in American way and some others in British. Many duplications, poor formatting - the last chapter of Teaching Methodologies was impossible to understand, many parts have poor editing and makes you have to guess if the next header is part of the previous or a new one. Some of the supporting videos that they attached on each chapter can be just weird, like the first chapter and the video content delivery is a very thick ethnical accented lady (not British at all), the video doesn't work and cut off in the middle. I ordered the course with PDF certificate and yet it was not readily available on my dashboard when I completed the course and pass the final exam. I have to contact them by email and promised for it to be delivered within 24 hours and yet I still have to email them to check again after 36 hours. All and all it's a good basic course to get a basic understanding and certificate but not quite the best.”

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Posted 3 years ago

“The course I took (BSL Level 1 & 2) had a few mistakes - the videos were sometimes given without the corresponding translation, meaning for some sections I had to just hope I had the answers right. Another problem I noticed a lot is that nobody seems to be monitoring the course so when it invites you to 'ask a question' about the topic, there are people who asked questions 4 years ago and the team has still not responded, which is a shame. On a more positive note, the customer services team responded quickly and efficiently to my query. I had paid for my certificate upfront and yet the website was still trying to charge me for it after completing the course, but a quick email to the John Academy team resolved it in no time and I received my certificate without having to pay again.”

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Posted 3 years ago

“I can finally carry out my day to day banking activities smoothly. All thanks to this course.”

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Posted 4 years ago

John Academy is rated 4.7 based on 582 reviews