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John Academy Reviews

4.7 Rating 582 Reviews

96 %

of reviewers recommend John Academy

Company Reviews

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Phone:

020 3744 3990

Email:

info@johnacademy.co.uk

Location:

11 Floor, 15 St Botolph Street
London
EC3A 7BB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They may withdraw funds from your account without prior notice. Customer service fails to comprehend your request to cancel immediately. Despite attempting to cancel, the website does not allow cancellation. The website prohibits cancellation, which is unprofessional. According to the law, a reminder should be sent before renewal, but none was received; instead, the site automatically withdrew funds. I am aware that you have terms and conditions, however, according to contract law, it is obligatory to notify the customer with a payment reminder and grant them a minimum of 14 days to withdraw should they want to do so. This is particularly vital in the current period of financial uncertainties. Course materials are subpar and long. The quality isn't that good. STAY AWAY”

Posted 7 months ago

“No recommend!!!! I done one course ( know about mould ) when I got my certificate my supervisor look at me like I robbed him he ask me did I take fake certificate they wrote wrong spelling ( mold ) not well educated people in management I take one course with high speed training even certificate look authentic”

Posted 1 year ago

Dear Muhammad, Please accept our sincerest apologies for the inconvenience you faced. We are known for our exceptional services and usually do not get such complaints from our learners. However, we have already forwarded your response to the relevant department. One of our agents will be in touch with you to assist you at the earliest possible time. We are expecting your patience & cooperation to resolve the matter promptly. Thank you for choosing us. Regards, John Academy

Posted 1 year ago

“This is clearly a foreign company acting as a uk based company. Their content is mostly wrong and inaccurate. I am not surprised to see countless others taking in by this online scam and can only fault myself for not checking first by reading the reviews. They have now been reported to the governing body for the better business bureau and the trading standards agency.”

Posted 1 year ago

“I'm trying to do the final exam and the system doesnt save my answers and i have to pay again for 'failing' the exam.”

Posted 1 year ago

“i have done a course in john academy - diploma in safety . completed the course and waited 24 hours for the certificate, it has been 48 hours now I didn't get my certificate when I tried to contact them there is no reply from their side- total waste of money.”

Posted 2 years ago

“As others have said, DO NOT TRUST John Academy. I did the Housekeeping Diploma course which had about 5 minutes of reading in each unit (just lists mostly with no videos as one would expect from a purely practical occupation) as I hoped it would be helpful in my current position as a nanny looking to move into house management. The final exam was a joke - extremely poorly written with ridiculous multi-choice answers and will not allow me to check the results. I now must pay £4 to retake. Well, I will not do this and do not believe that one would ever pass the terrible exam! Complete waste of time and money. AVOID!”

Posted 2 years ago

“Professional chef course was an absolute waste of time and money. I learnt nothing. The scripts were badly written and for the American market. Mostly no useful information and frequently just suggested looking things up on the internet. The 20 chapters of recipes at the end were basically pancakes and crepes, waffles, omelettes and french toast. I thought I would get a complimentary electronic pdf certificate, but sadly you have to pay an extortionate amount. A very bad experience indeed and therefore I have no interest in doing any of their other courses”

Posted 2 years ago

“I particularly enjoyed the chapter on floppy discs.”

Posted 2 years ago

Dear Learner, Thank you for your feedback. Please help us to improve by providing more information on your experience. One of our agents will contact you soon. We can also be reached at info@johnacademy.co.uk anytime you need. Best wishes, John Academy Team

Posted 2 years ago

“I found this Company by accident.I am a customer of Oplex Careers and they are fantastic!I do not know why I chose to study with John Academy but I suppose I just wanted a change.I hold 40 PDF certificates with Oplex Careers. To be honest the course content here was superb I enjoyed it I think they have a better standard of course contents,videos were good for me. What I am not happy about is that they make you keep on paying meaning the money you pay in the beginning is not a one off.TOTAL SCAM,BECAREFUL,YOU WONT GET A CERTIFICATE FROM THE FIRST PAYMENT.ITS EVEN NOT WORTH PAYING FOR THE SECOND TIME BECAUSE THEY MAY NOT EVEN PROVIDE THE CERTIFICATE TO YOU.TOTAL WASTE OF MONEY AND TIME,BEWARE,MONEY DOES NOT COME FROM TREES,WITH THE PANDEMIC ITS EVEN WORSE! GO ELSEWHERE,STUDY WITH OPLEX CAREERS,THEY ARE HONEST.”

Posted 2 years ago

Dear Learner, We are extremely sorry for your inconvenience. We clearly state on the course page either you buy it on our website or from a third-party reseller that you have to pay for the certificate separately. We understand it may become disappointing latter if you do not notice that when purchasing the course, however, there are learners who do the courses to refuel their knowledge and don't actually wish to purchase the certificate. That's why we kept it separate from the course price. On the other hand, we could not find you in our system using the email you left the review with. So, we would really appreciate if you could contact us directly at info@johnacademy.co.uk and provide your purchase detail so that one of our agents can look into your issues immediately. Best wishes, John Academy Team

Posted 2 years ago

“A complete waste of money, i bought a cake decorating course in the hopes it would help my career but it was all a bog joke, it used YouTube videos and just extracts from old outdated books. The "exams" are impossible to pass, the questions are worded as if a young child where writing them such as "What is the optional time if someone fails to attend classes at the morning?" and "Which of the following should you keep informed with but it’s not allowed in a broadcast?" and has more questions on other icing schools than actually decorating cakes. Really dissapointed.”

Posted 2 years ago

Hi Thea, Please accept our sincerest apologies for all the issues you have faced. We usually do not get such complaints but clearly we have failed. Our Quality Assurance team is looking into this matter. One of our support team members will be in touch with you shortly for compensating your loss. Best wishes, John Academy Team

Posted 2 years ago

“One of the worst services I have received for a long time. The course itself nothing special. Waist of the money, and they never answer the phones, and if they do, they don't follow up your request. DON'T BUY FROM THEM. NOT WORTH IT.”

Posted 2 years ago

Hi Edyta, We are devastated to hear you had such a bad experience with us. We are usually known for our great customer service and attention to detail in everything we do. But we completely understand that our reputation is not something we should hide behind. One of our agents will call you as soon as possible. We would like to discuss the matter further with you and see how we can make things good. If you give us the chance, we will definitely win you back. Best wishes, John Academy Team

Posted 2 years ago

“The diploma in bee farming course is a total joke and is totally misleading and not worth anywhere near the price charged. In the course information it states each section of the modules will take between half an hour and an hour. All you have provided is a minute worth of text to read. The video is broken. You do not have permission to use youtube videos for this chargeable course. Where is your course material? Putting a bit of text on the screen and videos taken from you tube that are 2 - 14 minutes does not match the course information. You state the course takes 14 hours and 10 minutes. You do not provide content for 14 hours of study. I want a refund for being misled.”

Posted 2 years ago

Dear Learner, Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. I've forwarded the course for a review to the QC team upon receiving your complaint. They will update it as required. In the mean time one of our agents will contact you and we'll try to compensate you loss. I really want to make things right, and hope you’ll give us another chance. Best wishes, John Academy Team

Posted 2 years ago

“Disappointed that I completed 100% and the certificate appeared then disappeared when requested to print. This is now not available.”

Posted 3 years ago

Dear learner, We are seriously concerned after hearing that you had a technical problem in receiving your certificate. You can reach us through info@johnacademy.co.uk and provide your email ID and course information. We will help you to send your certificate as soon as possible.

Posted 3 years ago

“The MTD - HMRC course does not worth a penny. It is not updated and half of the course is about the instructor and her awesomeness. Don't give a penny for that.”

Posted 3 years ago

“The course was portrayed as a sophisticated, practical course with detailed modules but I was presented with a few sentences followed by a YouTube video for each module with numerous spelling mistakes and poor grammar throughout. The "certificate" was paid for in advance using a deal I was offered but no code was provided so I was unable to obtain my certificate. i will not be recommending this website to anyone else. A total waste of money!”

Posted 3 years ago

“Stealing money”

Posted 5 years ago

John Academy is rated 4.7 based on 582 reviews