“Ik vind het een fantastische rugzak alles past er in en ik moet geen schrik hebben dat iets nat word door dat hij waterdicht is. Ik gebruik hem echt veel liever dan mijn eerdere rugzakken die ik heb gehad. Het was dan ook de rugzak die ik al heel lang aan het zoeken was. Echt een top ontwerp.”
“Gut durchdachte Taschen mit smarten Kombinationen holen mich absolut ab! Beispiel: großer Rucksack, mit Laptop-Fach, Brust- und Hüftgurt, versteckte Tasche im Rücken sowie einem leichten Reißverschluss-Zugang statt nur einem Rolltop - lange gesucht und hier gefunden!”
“The company's products are awesome I love and appreciate the quality and design of them, but the customer service side is not good and they don't try to satisfy the clients. The products are fantastic and I love them but your company is just trying to produce and sell, the packaging, logistics and customer service is not good and really disappointed me.”
Hi Melika,
thank you for your feedback and for your kind words about our products.
We really appreciate that you love the quality and design.
We are sorry that your experience with our customer service did not fully meet your expectations. The shipping issue you experienced was caused by DHL and therefore outside of our control, but we did our best to support you and are glad that the matter was resolved in the end.
Thank you again for sharing your thoughts. We will keep working to make sure every part of the experience matches the quality of our products.
