Johnstown Garden Centre Reviews

Name: Johnstown Garden Centre
Rating: 4.80

4.8 Rating 4,233 Reviews

96 %

of reviewers recommend Johnstown Garden Centre

Company Reviews

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Metrics

4.8

Based on 4,233 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

045879138

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Johnstown Garden Centre made me happy with one part of my order and unhappy with the second part of my order. The laurels were great but the three hazel trees which cost over €22 each are only ten inches tall which in my book are saplings. On the sales pitch it states that I should expect truffles within five years. That’s a complete and utter joke as in five years the trees will still be classed as juvenile. I was extremely disappointed to be conned like this and would never buy before I see again from Johnstown Garden Centre.”

Helpful Report

Posted 7 years ago

Thank you for your review. With regard to the truffle trees that you have received, the truffle is a fungus that lives in a symbiotic relationship within the root system of the hazel plants and although the hazel plants are still young it will not alter or effect the development of the fungus (truffles) below the soil surface. As long as the plants are cared for correctly they will produce truffles within the 5 year time frame or possibly before. Many of our customers have reported great success with this product. The Hazel trees themselves, which is a wild variety of hazel are very fast growing and reach maturity quite quickly. If left un-coppiced they can begin to produce nuts within 3-5 years, and this is a wonderful bonus as you will be able to harvest both truffles (from below the soil surface) and hazel nuts from the tree itself.

Posted 7 years ago

Each of these trees are also individually DNA tested to ensure that the truffle is present there. This is an expensive process. The trees are sourced from the world expert on truffle trees, Dr. Paul Thomas himself. He has worldwide success with commercial plantations of truffle trees. The cost of his trees in UK are £34.95 each, so our trees represent very good value indeed and we have sold many 100's of these that are now starting to produce truffles

Posted 7 years ago

“Great service and extremely helpful staff”

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Posted 7 years ago

Thanks for the review Helen.

Posted 7 years ago

“Excellent quality and service”

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Posted 7 years ago

Cheers Frank.

Posted 7 years ago

“I was searching for a Malus Profusion. Johnstown Garden Centre returned my calls (other Centres failed to do so), ordered one for me, told me it would arrive in January, called me in January to say it had arrived and had it delivered out to me within the week. Now that's what I call a great service!! Thank you.”

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Posted 7 years ago

Thanks for the review and the stars Fiona, Hope you get many years of enjoyment from your beautiful crab apple.

Posted 7 years ago

“Ordered two winter flowering plants. Arrived very promptly, in great shape and at a very cheap delivery price. Excellent service, thank you.”

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Posted 7 years ago

Thank you Nicola.

Posted 7 years ago

“Very impressed that you emailed the plant care before they arrived and they were expertly packaged for transport, not so much as a twig out of place”

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Posted 7 years ago

thanks for the rating and the review.

Posted 7 years ago

“Very good services order arrived on time very pleased”

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Posted 7 years ago

Thanks Marie.

Posted 7 years ago

“Excellent communication.Reasonable plant prices and cheap postage cost.Delivery also earlier than promised.Highly recommended.”

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Posted 7 years ago

Thanks Michael, delighted everything has arrived safely to you.

Posted 7 years ago

“Shrubs in good condition. Delivery excellent”

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Posted 7 years ago

Cheers Michael!

Posted 7 years ago

“First time experience very happy and satisfied with quality of items supplied .prompt delivery ,look forward to many more similar purchases.”

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Posted 7 years ago

Thanks for the review Esther, hope to see your custom again soon!

Posted 7 years ago

“My little Twinkle orchid”

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Posted 7 years ago

Thanks for the stars Gunta!

Posted 7 years ago

“Excellent variety, well packed and delivered.”

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Posted 7 years ago

Thank you Marion.

Posted 7 years ago

“Super fast delivery and the website had everything I needed”

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Posted 7 years ago

Thanks Sinead! And we have lots more available in store too!

Posted 7 years ago

“Ordered lovely air plants, they can in good condition, very happy”

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Posted 7 years ago

Thanks for the review.

Posted 7 years ago

“All of the purchases i have made with Johnstown Garden Centre have arrived to my address quickly, safely packaged for transit, i have always been satisfied every single time. i have sent online help photographs of plants that i needed to know the name of and i have always gotten a helpful reply from online help.”

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Posted 7 years ago

Thanks for the review Hugh, Delighted that you continue to be happy with our service.

Posted 7 years ago

“I buy online from Johnstown garden center and am very pleased with their service. I get my plants delivered by courier to Roscommon. The plants come very well packaged and are beautiful. so pleased with them.”

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Posted 7 years ago

Thanks Sandra!

Posted 7 years ago

“Fast delivery and rose bush arrived well packed and in good condition”

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Posted 7 years ago

Thank you Niamh.

Posted 7 years ago

“Delighted with my plants and trees. Delivered within days of order by courier who was really caring and efficient Thank you”

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Posted 7 years ago

Thank you for the review Louise.

Posted 7 years ago

“Excellent service. Beautiful plants arrived in top condition. Packed very carefully. Highly recommend.”

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Posted 7 years ago

Cheers Geraldine!

Posted 7 years ago

“I was nervous ordering some indoor plants that I hadn’t picked out myself but I shouldn’t have been as all three were perfect. Will definitely order again in future this way. Thank you.”

Helpful Report

Posted 7 years ago

Thanks for the review Mark. We will always pick the best of what we have available for all our online customers.

Posted 7 years ago

Johnstown Garden Centre is rated 4.8 based on 4,233 reviews