Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,753 Reviews

92 %

of reviewers recommend Joshua James

4.7

Based on 21,753 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered items 10 days ago and I haven’t received these yet”

Helpful Report

Posted 5 years ago

“Very good delivery, fast and website easy to use. However packaging was awful. I t was a gift and it came in a little pouch bag, it looked cheap and tacky. Terrible a gift. Would not use again.”

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Posted 5 years ago

“Purchased a necklace from this company. The item arrived and was so cheap and so so small I didn't even take it out of the plastic bag it arrived in. Returned it the same day by recorded delivery. Have not had an email saying they have received it so I emailed them to ask them to confirm receipt and my refund. That was 14 days ago. No reply. No refund. Not impressed at all. Certainly will not be recommending them.”

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Posted 5 years ago

“Not received order and cannot contact you the Email in the help section won’t send”

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Posted 5 years ago

“The earrings are lovely unfortunately they are now all bent after removing the hygiene caps. My wife was not impressed. Poor start to her birthday.”

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Posted 5 years ago

“When order was purchased. Did not receive email relating to delivery and items have still not been received”

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Posted 5 years ago

“I placed my order on the 25th April and it said it had been dispatched on the 27th yet i still haven’t received it”

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Posted 5 years ago

“The products were fine, it was just that fact that they're not very upfront about saying Nomination charms are excluded from any promotions and weren't very interested when I tried to raise it with them. I won't buy from them again and it was only that I wanted a particular charm quickly for a birthday present that I didn't cancel the order.”

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Posted 5 years ago

“Sent me someone else’s order, refused to call me (their lines were closed due to covid) took them a week to replace with nothing more than an email asking me to return the incorrect order.”

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Posted 5 years ago

“Item has not yet been received so unable to review. Would be grateful if someone could track the order for me?”

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Posted 5 years ago

“Still waiting on it been delivered not had any emails or nothing to say what’s happening just that it had been dispatch over a week ago.”

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Posted 5 years ago

“I still have not received my order. Got.e-mail to say it was despatched on 20th April which i thought i would have received for my mams 70th Birthday on 25th April. Still nothing.”

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Posted 5 years ago

“Still have not received the charm I ordered well over a week ago”

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Posted 5 years ago

“These are usually really good .but still not recieved my last order which was dispatched last week somtime”

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Posted 5 years ago

“my Item hasn’t arrived I’ve emailed asking where it is had no reply I’ve been waiting around 2 weeks”

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Posted 5 years ago

“I still haven’t received my parcel?”

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Posted 5 years ago

“Item still hasn’t arrived, it was a present for a relatives birthday which has now been. Obviously there are issues with deliveries at the moment but all it says is there may be some delays. I have since found out this translates to could have to wait 14 days for delivery. I feel this should have been made more clear when ordering so I could have made informed decision not to risk ordering. I have felt their response has been quite argumentative and responsibility has been deflected away from themselves. I ordered a parcel from the Netherlands that has arrived sooner and several packages from alternative places that have been delivered by Royal Mail within 3 days so not sure why this particular package seems to have taken a week.”

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Posted 5 years ago

“Unfortunately have not received my order yet!!”

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Posted 5 years ago

“Still haven’t received after 10 days”

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Posted 5 years ago

“Haven't received item birthday present which was yesterday”

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Posted 5 years ago

Joshua James is rated 4.7 based on 21,753 reviews