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Joshua James Reviews

4.7 Rating 21,754 Reviews
92 %
of reviewers recommend Joshua James
4.7
Based on 21,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
The ring arrived two days later by Royal Mail after my order and in good condition. So I am quite happy.
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Posted 10 years ago
First time shopping with Joshua James, quick delivery and well packed will shop again
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Posted 10 years ago
I bought earrings. I get quality and well packed items with no damage. Thank you very much.
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Posted 10 years ago
I was shocked when I saw how small the charm was. It is very deceptive on the web site. Well made but oh so tiny I needed a magnifying glass to se it.
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Posted 10 years ago
Good product and great service.
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Posted 10 years ago
Lovely watch, my son was very pleased with it. We did request that the strap was shortened before being sent however this wasn't done.
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Posted 10 years ago
Very happy with the item, speed of delivery and packaging, however the website says that items bought will be delivered with a Pandora box - it does not say that only on items of £25 or more. The company did however send me a hinged presentation box after I contacted them. Overall experience has been excellent
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Posted 10 years ago
Like the discount codes but would appreciate them for nomination products.
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Posted 10 years ago
Originaly I found the site difficult to navigate but now I know how to go straight to Nomination items its much better. Postage is fast and items are well packed. Paypal didnt work on my order the first time and I had to use my credit card which was inconvenient.
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Posted 10 years ago
Received item quickly but did not receive a bag or sticker for the box as this was a gift not happy with the presentation would have preferred to gone to a store to ensure it was wrapped nicely.
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Posted 10 years ago
Lovely charm. Quick delivery
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Posted 10 years ago
I have had to return the earrings, unfortunately, as the clasp on one won't stay shut. It came out 3 times and each time was lucky enough to find it, once at work, once in my bathroom and in the cinema. It cost me £4.40 to return them to you recorded delivery. I have asked for a refund and will buy some more locally so if there are any further problems I can take them back to the shop rather than have to post them back. I know it is not your fault the clasp is faulty but it causes problems and unnecessary cost to send them back.
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Posted 10 years ago
Earings are beautiful. The packaging could be better. I bought these for my mums 50th birthday and thought having them in a jewellery box would have given it a nice touch rather than a sache bag. I feel that putting them in a box allows them to look as valuable as they are.
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Posted 10 years ago
impressed with the process from order placed till despatched kept in the loop daily great service
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Posted 10 years ago
Good experience, quick and efficient
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Posted 10 years ago
My order delivery was a little later than expected but l purchased over a bank holiday weekend and hadn't taken account of this. Very quick response to my query on this. Item received safely and I would shop here again.
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Posted 10 years ago
Very quick delivery but was a bit confused why my ring was in a bag stapled to the order reference and the pandora box and bag were separate in the envelope
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Posted 10 years ago
Presentation box was excellent but disappointed in silver content but the price paid can't complain.
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Posted 10 years ago
Speedy delivery but not great packaging. The Nomination gift box was was very creased so could not use to give as a gift
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Posted 10 years ago
Speedy delivery but not great packaging. The Nomination gift was was very creased so coukd not use for a gift
Helpful Report
Posted 10 years ago
Joshua James is rated 4.7 based on 21,754 reviews