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Joshua James Reviews

4.7 Rating 21,754 Reviews
92 %
of reviewers recommend Joshua James
4.7
Based on 21,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

Write Your review

Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Ordering was easy. Delivery was very fast however I do think the charm should have been placed in the box it came with. Upon opening the package the first thing I checked was the Pandora box and found it was empty, thinking there had been a mistake I pulled the invoice out for contact information to find the charm in a plastic bag stapled to the paper.
Helpful Report
Posted 10 years ago
Very happy with my product a bit disappointed that lie discount vouchers send can not be spent on something for my Pandora
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Posted 10 years ago
the products are all good, apart from the fact that I have no idea how to use the nominations tool?
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Posted 10 years ago
satisfactory
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Posted 10 years ago
I have ordered from Joshua James before and have been very happy with my purchase, again this time I was not disappointed with the speed of delivery but was disappointed to find that the charm only arrived in a black pouch (instead of a pandora box like last time) and that there was no ribbon to tie the pandora bag, so I had to buy some ribbon because the bag looked very odd without it.
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Posted 10 years ago
Great service, arrived exactly when advised, communication, very good. I would definitely use Joshua James website again, helpful staff. Very pleased. Kind Regards.
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Posted 10 years ago
Product was as described and arrived very quickly.
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Posted 10 years ago
Lovely charms which were delivered quickly. Please include the same number of boxes as charms though
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Posted 10 years ago
Good website, excellent pictures, makes it easier to choose. Very good delivery and very please with how purchase looked. Unfortunately my wife knocked it (bracelet) wearing it first time and it fell off (gap in a link), I have put back together (not worth sending back) and tried to close link to stop falling off again. Even so very please and would recommend Joshua James.
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Posted 10 years ago
Very good & fast delivery
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Posted 10 years ago
Great communication, quick despatch - thank you.
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Posted 10 years ago
Turned out item wasn't in stock but was kept informed and notified when it was ready for despatch. Item arrived exactly as described - would recommend Joshua James jewellery Ltd.
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Posted 10 years ago
Super speedy delivery. Just a little disappointed that the charm was shipped without a gift box. As you would receive if you purchased in store.
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Posted 10 years ago
Love the bracelet
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Posted 10 years ago
Speedy delivery, no problems. Very happy!
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Posted 10 years ago
fast delivery pleased with charm
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Posted 10 years ago
Very good service
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Posted 10 years ago
Got a great deal. Delivery time was quick. Website could be clearer about the packaging that comes with product as I was expecting a box but didn't receive one.
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Posted 10 years ago
used before good quality good service
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Posted 10 years ago
Good Service, arrived three days after I placed order.
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Posted 10 years ago
Joshua James is rated 4.7 based on 21,754 reviews