Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,754 Reviews

92 %

of reviewers recommend Joshua James

4.7

Based on 21,754 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chose and ordered additional items for bracelet. Items came prompty, well packaged, with invoice/ despatch/order notice. Just as promised, no hassle, no frills, just good service all round. Many Thanks, will use again soon.”

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Posted 10 years ago

“I thought a little expensive but good service and as described”

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Posted 10 years ago

“Normally My orders are prompt and I am usually happy with the items,but my last order no 524881 took two weeks to come and I was told it would take 4days. I was very unhappy with this because it came after my friends birthday. Regards Anne”

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Posted 10 years ago

Hi We apologise for the delay with your order, occasionally there are delays with our deliveries from our supplier. As soon as items come back into stock they are despatched to the customer.

Posted 10 years ago

“Bought a Thomas Sabo Sweet Charm all went very well and was sent in a very timely fashion same sort of price as buying from Thomas Sabo direct but no P+P from here, would use again.”

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Posted 10 years ago

“lovely ring, very good for price, nice clear diamond and quite a thick band”

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Posted 10 years ago

“Excellent service, beautiful item of jewellery. Needed it quickly as a gift for a colleague and it arrived in two days, very efficient, thank you.”

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Posted 10 years ago

“Still waiting for my cherrys charm. Gail”

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Posted 10 years ago

“Found exactly what I was looking for on the website, ordered it, payed for it, then a couple of days received it. Great service all round. One very happy customer.”

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Posted 10 years ago

“buying from joshua james. online means I can see the full range of nomination which I dont get in the local jewellers”

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Posted 10 years ago

“Item as described quick deliverery will use again”

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Posted 10 years ago

“The item is what i ordered and it was fast delivery,my only disappointment was there was no sponge in the charm box so the charm did not look as nice as it would have done if it sat in something.I know its only a minor thing but the finishing touch makes it look good.This was a present.”

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Posted 10 years ago

“Always reliable and quick delivery.”

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Posted 10 years ago

“Lovely charm. As all pandora are”

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Posted 10 years ago

“Very pretty items, they are lovely gifts, but I was a bit disappointed they didn't come in boxes.”

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Posted 10 years ago

“my order arrived quickly and in good condition a little more packaging around the bracelet would have been good.”

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Posted 10 years ago

“Fast delivery”

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Posted 10 years ago

“Great price, quick delivery, good value all round Thank you”

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Posted 10 years ago

“I only gave this review 4 out 5 because there were a couple of thing's that stopped a 5 star rating.. 1st I had arranged for the delivery to go to a neighbor as I was going to be out on the given delivery date! then later I received a mail informing me that the delivery would be delayed 24 hrs. So I phoned customer services to change the delivery back to my home address as I was available for the revised delivery date, a mail was sent confirming the delivery info had been changed back to me and my house number, but the driver still had the neighbors address for the delivery and the driver was quite rude when I tried to explain the situation he eventually allowed my husband to sign for the package. The second reason is that the free jewelry box given with this watch didn't arrive it was not indicated at any point that it was out of stock and I still have had no communication of it's expected availability or delivery, I have sent a mail for an update but I am still awaiting a reply.... The Thomas Sabo Watch is perfect, I love it. Regards Carol”

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Posted 10 years ago

“very quick reliable service will use again”

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Posted 10 years ago

“I didn't like how the pandora box was flat packed and I had to assemble the gift myself”

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Posted 10 years ago

Joshua James is rated 4.7 based on 21,754 reviews